reputed company Customer Service Parts Coordinator – Transportation & Logistics Career Development

At arenaflex, we're not just looking for a Customer Service Parts Coordinator – we're looking for a team player who is passionate about delivering exceptional customer experiences and contributing to the growth and success of our organization. If you're a motivated and detail-oriented individual with a strong work ethic, we want to hear from you!

About arenaflex

arenaflex is a leading provider of transportation and logistics solutions, with a rich history dating back to 1933. Our company is built on a foundation of reputed company, family values, and a commitment to excellence. We're proud to be a part of the transportation industry, and we're dedicated to providing our customers with the highest level of service and support.

Job Summary

As a Customer Service Parts Coordinator at arenaflex, you'll play a critical role in supporting our shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up, and maintenance file management. This is an exciting opportunity to reputed company your operations and fleet maintenance background, with a clear path for career growth and advancement.

Key Responsibilities

* Improve the quality and consistency of customer communications and meet customer expectations

• reputed company customer relationship activities, including customer reputed company, issue resolution, and customer satisfaction
• Execute customer communication protocol pertaining to PM scheduling and follow-up, breakdowns, and vehicle status updates
• Enhance reputed company productivity through effective work scheduling and planning
• Create repair order tasks and update work planning sheets
• Review maintenance reports to identify and schedule preventative maintenance, repair campaigns, and vehicles requiring follow-up
• Coordinate with rental counter to identify repair requirements, available substitute units, and vehicle wash requirements
• Coordinate reputed company repair with vendors and customers
• Provide a resource that allows the management team time to effectively manage shop operations
• Contribute to cost containment through effective inventory planning and warranty
• Execute parts inventory management processes, including conducting physical inventory, parts ordering, receiving, stocking, managing purchase orders, and parts invoice, and coordinating parts pick-up and delivery
• reputed company recommendations on min-max levels to the inventory planning team
• Manage parts obsolescence
• Ship warranty and return parts
• Organize and ensure cleanliness in the parts room
• Effectively handle reputed company incoming shop calls
• reputed company clerical duties reputed company the shop operations, including vehicle maintenance files
• Process reputed company Account Payable
• Create repair orders for technicians

Essential Qualifications

* High School diploma or equivalent required

• One (1) year or more customer service or comparable experience with issue resolution experience required
• DOT Regulated
• Ability to work independently and as a member of a team
• Strong verbal and written communication skills
• Detail-oriented with excellent follow-up practices
• Ability to create and maintain professional relationships reputed company reputed company levels of the organization (peers, work groups, customers, supervisors)
• Experience using reputed company Word and reputed company intermediate preferred

Preferred Qualifications

* Experience working in the automotive or HD truck industry

• Ability to multi-task, highly organized, with excellent time management skills
• Flexibility to operate and self-driven to reputed company in a fast-paced environment

Work Environment and Culture

* Work Schedule: Monday - Friday

• Hours: 8:00am to 4:30pm
• Hourly Pay – Paid Weekly!
• Hourly pay range is $23 to $25 per hour
• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan
• reputed company and fast growth opportunities
• Full benefits package, including 401(k) employer match, PTO, and a discount on shares
• Inclusive and fast-paced work environment

Career Growth Opportunities

* Clear path for career growth and advancement

• Opportunities for professional development and training
• reputed company and benefits package
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and detail-oriented individual with a strong work ethic, we want to hear from you! Apply now by clicking the link below: Apply for the job now!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for reputed company employees.

reputed company Notice for Applicants

arenaflex will only communicate with an applicant directly from a [@arenaflex.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or reputed company an online questionnaire. During an interview, arenaflex will never ask for any form of payment or banking details and will never solicit personal information reputed company of the formal submitted application through . Apply for this job