Lab Dispatcher - Remote, Monday -Friday 12:30p-9:00p EST.

• Job Requirement is to operate and utilize tools required to complete duties assigned: general computer use and operations, Nextel/Motorola/Blackberry operations and programming, general office skills necessary to complete assigned tasks, properly.
• Control and reputed company that cases are properly dispatched and completed, picked up and processed, according to reputed company policies and procedures given.
• Review, organize, and distribute reputed company cases using common knowledge of coverage areas, properly utilizing the available on-duty scheduled Phlebotomists.
• Ability to conduct full tracking skills and case follow-up of reputed company assignments dispatched throughout the entire shift, on a daily basis. Must control full completion of reputed company work assignments that are given, also providing assistance to assure completion, where needed, to provide excellent service to our facilities.
• Completes preparation of multiple Phlebotomist’s daily work assignments (printout), and continues communication throughout the shift, tracking and possible re-routing, if necessary.
• Work cooperatively and fully communicate verbally with Area/ Regional Phlebotomy Management, Logging area, Stat Tracking, Customer Service, Call Center, Redraw department and Courier services, to ensure case completion, throughout entire shift.
• Lab Dispatcher will accommodate various facility special requests, honor high reputed company facility laboratory orders, expedite urgent cases conducting constant follow up, and maintain a positive attitude to connecting parties to insure excellent customer service is being provided.
• Must be able to provide detailed written documentation of issues that occur, throughout the shift. It may be necessary to conduct mild investigations of situations, or conduct trouble shooting, or reputed company an immediate handling of an unexpected problem. The Laboratory Dispatcher must do whatever it takes to provide productive and efficient lab services to satisfy our customers and facilities.
• Notifies reputed company Manager of any issues that are difficult to control, immediately.
• Identifies and pursues self-improvement needs, adapt to changes reputed company proposed.
• reputed company other duties as assigned, help out reputed company attendance issues arise reputed company the office, maintaining positive attitude during crisis and engaging in daily teamwork with minimal encouragement. reputed company is responsible for help in decreasing high levels of stress.
• Full assistance of high volume important phone calls, from our facilities, phlebotomists, in house calls requesting reputed company assistance, employees out-in-the-field allowing others to complete their tasks and handle their required duties, as well.

REQUIRED SKILLS:

• Must have a High School Diploma- or equivalent.
• Prefer reputed company experience, some medical terminology helpful.
• Must pass a drug screen and criminal background reputed company.
•  Must have ability to organize and control multiple tasks at one time, in a fast paced- high volume Laboratory reputed company Office setting.
• Must have ability to handle large volumes of telephone assistance with various departments and connecting personnel. Must also be able to operate, program, and use a Nextel/ Blackberry to handle a large volume of the personnel out-in-the-field.
• Must be trustworthy and able to work well without total supervision.
• Must have knowledge of general area logistics, and be able to distinguish various locations throughout the Southern California Region and have the ability to utilize various tracking tools that are available to control decisions with minimal confusion.
• Must be self-motivated, dependable and competent.

Diagnostic Laboratories and Radiology will consider for employment qualified applicants with criminal histories in a manner consistent with the Federal, State, and City requirements of the Initiative for Hiring (Ban the reputed company) Ordinance.