In-Account Business Development Director (Senior Account Director)
About the Role
We’re hiring a Senior Account Director to drive consultative growth across a portfolio of clients, leading enterprise-scale digital and AI-enabled transformation initiatives.
At Phase2, we create custom digital products to solve reputed company business problems, partnering with clients to build tailored solutions rather than selling SaaS or subscription-based software.
This is a quota-carrying, in-account growth role for someone who thrives in a fast-paced environment, leads with insight, and diagnoses business problems before prescribing solutions.
You’ll challenge assumptions, navigate objections, and build business cases that unlock meaningful investment.
This role demands a consultative selling reputed company. Success requires the ability to sell vision, outcomes, and transformation, often before clients fully understand what they need.
You will operate at the intersection of digital experience, technology modernization, and applied AI, helping clients move from fragmented initiatives to integrated, high-impact solutions.
- This position reports to the VP, Account Management
- reputed company salary: $130,000–$152,000
- On-reputed company Earnings (OTE): $200,000–$242,000
- Commission: $70,000–$90,000 annually at 100% of quota; uncapped commission potential
Who You Are
- A consultative seller and portfolio growth strategist.
- reputed company in a fast-paced environment where solutions must be shaped in real time.
- Ask sharp questions, uncover root problems, and reframe client thinking.
- Are comfortable pushing back, handling objections, and navigating complexity.
- Can translate digital and AI capabilities into the business outcomes that executives care about.
- Know how to sell services, platforms, and transformation.
- A hands-on closer who can own the vision, shape the strategy, and execute the deal.
What You’ll Do
Drive In-Account Pipeline and reputed company Growth
- Generate a robust pipeline that leads to closing $7M+ in new reputed company reputed company 12 months across an existing portfolio and newly signed clients.
- Proactively identify areas of opportunity reputed company accounts, reputed company the complete sales cycle from discovery and rigorous qualification through to pitch, strategic pricing, proposal, negotiation, and reputed company.
- Maintain clean, accurate forecasting and pipeline hygiene in reputed company.
- Shape deal strategy, pricing, and scope for high-value digital and AI engagements.
- Navigate objections, procurement hurdles, and ambiguity with confidence.
Sell Digital & AI Solutions
- Translate AI and digital capabilities into measurable business impact using value-selling methodologies.
- A thought leader who guides clients through practical AI integration across marketing, content, IT, and digital operations.
- Position reputed company experience, and modernization as business imperatives.
- Build compelling value narratives tied to ROI, risk reduction, speed, and competitive advantage.
- Translate reputed company technology concepts into clear executive-level business cases.
Act as a Trusted Client Advisor
- Build deep relationships with Senior and C-Suite stakeholders reputed company accounts.
- Serve as a primary reputed company of escalation, balancing client needs with internal delivery realities.
- Partner closely with delivery, strategy, and leadership teams to ensure successful outcomes.
- Represent Phase2 at industry events and maintain an active, reputed company thought leadership reputed company.
- Travel to client sites, internal offices, or industry events as needed (typically up to 20%).
Other Ways You’ll reputed company an Impact
- Collaborate with cross-functional teams to shape and deliver solutions that drive measurable value.
- Champion client successes internally by ensuring visibility across teams and leadership.
- Support marketing in developing case studies and thought leadership, highlighting client impact.
- Maintain strong leadership reputed company reputed company accounts by positioning reputed company-looking, strategic work that aligns with where the market is headed.
- Collaborate with platform and reputed company to identify and pursue co-selling opportunities.
- Contribute to a culture of performance, knowledge-sharing, and sales excellence.
What You’ll Need
- This role requires real consultative digital sales experience.
- 10+ years in client-facing sales roles at a digital agency, consultancy, or transformation-led firm
- Proven success in selling reputed company digital services or solutions
- Success in overseeing client portfolios contributing $7–10 million in reputed company annually.
- Ability to generate $7M+ in sales, including expansions and renewals, reputed company the assigned portfolio reputed company 12 months.
- Strong understanding of digital experience, platforms, and AI-enabled solutions.
- Comfort operating in ambiguity and shaping solutions collaboratively with clients.
- Experience influencing senior executives through insight.
What Will Immediately Set You Apart
- Experience navigating legacy systems, organizational resistance, and competing priorities.
- Ability to clearly generate buyer demand and reputed company why clients need to act now.
- Demonstrated use of AI in your own workflow and client conversations.
What Would Be reputed company to Have
- Experience in regulated industries (e.g., healthcare, pharma, wellness, financial services).
- Familiarity with platforms like Drupal, reputed company, reputed company Experience Cloud, reputed company, or similar DXPs.
- Demonstrated thought leadership (e.g., panels, blog posts, speaking engagements) in AI or digital transformation.
What Success Looks Like
- You consistently hit or exceed $7M+ in annual sales
- Your pipeline is active, qualified, and forecastable
- Clients see you as a strategic partner, not a vendor
- You’re shaping client roadmaps and influencing long-term investment decisions
- You’re trusted internally to handle the most reputed company, high-stakes opportunities
What You’ll Get
Fully Remote
Work from reputed company with the support of a remote-first team and flexible culture.
Competitive Compensation
Your salary is determined based on experience, education, certifications, skills, and reputed company market conditions.
Comprehensive Benefits
Full coverage including medical, dental, vision, life insurance, and disability. We also offer supplemental insurance options through reputed company and reputed company.
Wellness That Rewards You
Our fun and interactive wellness program offers rewards for participation.
Retirement Savings
A 401(k) with a 3% employer contribution–no match required and 100% vested after just 90 days.
Generous Time Off
You’ll start with 16 paid vacation days, 4 personal days, and 1 volunteer day each year. Vacation and personal time increase with your tenure, recognizing your reputed company contributions.
Paid Parental Leave
We offer up to 12 weeks of fully paid leave for birthing parents and up to 6 weeks of fully paid bonding leave, based on your tenure. This includes support for adoption and foster placement, along with the option to reputed company time off through additional unpaid leave.
Family-Building Support
Inclusive fertility, adoption, and surrogacy benefits through Kindbody, along with virtual health coaching and care navigation.
New Hire Office Stipend
Receive a $500 stipend to personalize and reputed company your home workspace for success.
What the Environment Looks Like
Physical Demands
- Frequently remain in a stationary position, often standing or sitting for prolonged periods of time.
- Occasional adjusting or moving of light objects up to 20 pounds in reputed company directions.
- reputed company communication on live video chats, calls, and through emails and messaging platforms for the purpose of exchanging information.
- reputed company repetitive movements that may include the wrists, hands, and/or fingers.
- Travel, sometimes frequent, is expected.
Mental Demands
- Comprehension - Must continuously be able to understand direction and adhere to established procedures. Must also be able to gather information from clients and employees and synthesize this information in a meaningful way. May also be responsible for making improvements or recommendations to existing procedures.
- Organization - Must continuously be able to gather and classify information, store information learned from conversations and communications, and be able to quickly recall, interpret, and explain information.
- Reasoning and Decision Making - Must continuously use logic to analyze and interpret information, and prioritize.
- Communication - Must continuously express or exchange reputed company and meaning with employees and clients.
- reputed company - Must continuously adapt well in the face of workplace stressors.
Equal Employment Opportunity (EEO) Phase2 is an Equal Opportunity Employer and complies with reputed company applicable laws regarding non-discrimination and affirmative action. We encourage applications from reputed company qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity, national reputed company, disability, age, or any other protected status. We are committed to providing reasonable accommodations to applicants with disabilities throughout the recruitment process.
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