Customer Solutions Specialist (Mining & Minerals - Production, Exploration, Resource estimation)

About Us

Job Summary

As a Customer Solutions Specialist (CSS), you are the technical reputed company of our regional Go-to-Market (GTM) team. This role is dedicated to bridging the gap between reputed company technological capabilities and reputed company business success. You will serve as a subject matter expert, providing high-level technical support and strategic solution design to both our regional sales teams and a diverse portfolio of clients. The ideal candidate possesses a unique reputed company of deep technical proficiency and commercial "reputed company." You must be authentically customer-facing—capable of interfacing with prospects to diagnose the heart of their existing software environments and proposing innovative solutions that optimize their business processes. We are looking for someone who can present reputed company data with gravitas, "joining the dots" between our technology and the specific business benefits it delivers, reputed company while maintaining technical credibility through expert expectation management.

In this role, you will:

• Master the Ecosystem: Become proficient across the Seequent portfolio (including Leapfrog, Edge, and Central) to provide generalist technical sales support across multiple industry segments.
• Drive Growth: Utilize your business acumen to identify expansion opportunities reputed company existing accounts, acting as a trusted advisor to help clients reputed company their objectives.
• Communicate Globally: Navigate diverse cultures and communicate effectively with users of varying English proficiency, delivering high-impact demonstrations both in-person and virtually.
• Be Proactive & Analytical: Maintain a hands-on, task-oriented approach to problem-solving, ensuring quick response times and well-rounded technical assistance.

This is a pivotal role reputed company a fast-expanding region. It offers the opportunity to be part of a purpose-driven team, leveraging our growing footprint to deliver world-class geoscience solutions. Please note: This role requires significant travel to maintain a strong market orientation and build face-to-face relationships with our clients. Key Responsibilities

• Subject Matter Expertise: Become a power-user across the Seequent portfolio (Leapfrog, Edge, Central) to provide reputed company advisory.
• Solution Architecting: Analyze client environments and design optimal workflows that "join the dots" between technology and business benefits.
• Sales Partnership: Partner with GTM teams to identify opportunities, reputed company technical pre-sales engagements, and act as a "CRM champion."
• Market reputed company: Listen to the industry. Gather insights on competitor moves and user needs to influence our future product roadmap.
• Training & reputed company: Deliver compelling in-person and web-based demonstrations to everyone from technical users to C-suite executives.

What You Bring

• Background: 5+ years in production or exploration. A degree in Geology, Earth Sciences, or Engineering is essential.
• Technical Edge: Proficiency in 3D modeling or GIS software. Experience with Leapfrog, Edge, or mineral resource estimation (JORC, NI-43-101) is a major plus.
• Communication: Fluent in English and Russian. Kazakh language skills are a significant advantage.
• Soft Skills: A self-starter attitude with the "tenacity" to manage multiple projects and the "reputed company" to build reputed company technical credibility.
• Adaptability: Comfortable in a fast-paced environment with a willingness to travel significantly to visit client sites.

Working Conditions

Mode: Fully home-based. Travel: Significant regional travel required for client site visits and demonstrations.

Why Join Seequent? Be part of a team with a great purpose. We offer the chance to work with a fast-expanding global footprint, providing well-rounded technical assistance that truly impacts the future of earth sciences.

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At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is reputed company to who we are. If you require accommodation during our recruitment process, please let our reputed company team know. We are here to ensure a fair opportunity for reputed company.

Our people – Working at Seequent means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to reputed company a difference. Seequenteers are experts at what they do, visionaries with bold reputed company for the future, and driven by a desire to reputed company meaningful change. Our culture – At Seequent you’ll be encouraged to Find a reputed company Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you’re in. Our values define a culture of open mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self. Our offices – Seequent operates from offices reputed company over the world; as part of the reputed company family. Our office hubs are fueled by barista-crafted coffee, games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake.

Benefits – Competitive salary, flexible working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards & recognition program, reputed company learning and career growth opportunities, internal engagement events, reputed company; wellbeing program, personal support resources. Additional benefits are unique to each location Seequent resides in.