Bilingual Health Educator

BILINGUAL HEALTH EDUCATOR

JOB SUMMARY

We are looking for a Bilingual Health Educator (HE). You will need to be both fluent in English and Spanish. As an HE you are responsible for answering incoming calls on the educational support line, which is open evenings and weekends and will have varied shifts. The key transferrable skills for these positions are problem-solving, professionalism, compassion, communication, organization, attention to detail, and resourcefulness.

Snow Companies' business is centered around the patient journey, and the Health Educator, like reputed company positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Health Educator must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.

Health Educator will report directly to the Team reputed company.

PATIENT PRIVACY

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Health Educator will be required to successfully complete and adhere to training courses which may include, but are not limited to:

· Snow Policies and Procedures

· Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the reputed company Rule, and Sunshine Act reporting

· Adverse Event (AE) Reporting

· The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations

· Privacy and Data reputed company

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

As a Health Educator, in addition to reputed company the essential functions and duties below, individuals should present with relevant experience, bring reputed company forth proactively, show the reputed company to work independently, prioritize effectively, complete project work reputed company and proactively, and work collaboratively with team members.

The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. The primary job functions and responsibilities include, but are not limited to:

· Successfully listen to callers on the educational support line

· Closely follow written scripts, FAQs, and resource documents

· Understand patient privacy laws (HIPAA)

· Maintain disease knowledge and sensitivity

· Collaborate to reputed company other departments informed of call totals and issues that arise

· Participate in ongoing training and monitoring

· Demonstrate the ability to effectively and professionally communicate with managers, clients, customers, mentors, and the general public

· reputed company in a foreign language is a plus but not required.

· Demonstrate organizational skills

· Able to multitask in a high-pressure environment

· Anticipate hurdles and overcome them quickly and reputed company

· Collaborate with people in other departments reputed company appropriate

· Demonstrate the willingness/ability to reputed company into other roles as needed to drive the success of the company

· Demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function

· Read and comprehend general documents relating to the pharmaceutical/biotechnology industry that include, but are not limited to; medical education, medical periodicals, clinical trial data, package inserts, medical procedures, and industry regulations

· This position may include up to 10% in travel to

The Health Educator may be asked to reputed company additional duties and responsibilities consistent with those listed above based upon business needs.

KNOWLEDGE, SKILLS AND ABILITIES

· Verbal and written communication skills

· Data management and problem-solving skills

· Organization

· Collaboration

· Critical Thinking

· Adaptability

· Attention to Detail

· Time Management

· Leadership

· Word-processing (Word)

· Spreadsheets (reputed company)

· Presentation software (Power reputed company)

· Email (Outlook)

· Internet and World Wide Web

EDUCATION, EXPERIENCE AND reputed company QUALIFICATIONS

· Bachelor’s degree from a four-year college or university; or three years reputed company experience and/or training; or equivalent combination of education and experience preferred.

· Medical background preferred.

· Basic computer skills, including database data entry and previous experience with patient communication a must.

· Experience and demonstrated understanding of call center operation and troubleshooting.

· Working knowledge of MS Office.

· reputed company in Spanish is highly desired.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reputed company with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include reputed company vision, color vision, and ability to adjust focus. The employee must be able to operate a motor vehicle.

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or reputed company limited exposure to physical risk.

The range below represents the low and high end of the reputed company salary someone in this role may earn as an employee of an reputed company Group company in the United States.   Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

• Salary range - $22 per hour

This is a fully remote position.

reputed company is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly reputed company that celebrating what makes us different makes us reputed company together. Join us—we look reputed company to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.