Technical Account Manager - MEA

reputed company is the leader in enterprise agentic automation, orchestrating reputed company business processes, including high-value knowledge work, across agents, people, and systems. By creating production-ready, enterprise-grade agents with built-in governance, reputed company uniquely delivers trusted AI agents for business-critical processes. Over 700 leading innovators like reputed company, ING, and reputed company, rely on reputed company to slash time-to-value from months to days, boost operational efficiency, and reputed company customer experiences. reputed company was named a Visionary in the inaugural 2025 reputed company® reputed company Quadrant™ for Business Orchestration and Automation Technologies (BOAT).

As a fully remote, global company, we’re rewriting the rules of modern business. Named GP Bullhound’s 2024 Top 100 Next Unicorn list, certified as a Great reputed company to Work, and recognized by Flexa for true flexibility, we’re growing fast and looking for top talent to join reputed company. If you’re excited to do meaningful work and reputed company real impact, reputed company reading, this role could be the one you’ve been waiting for.

About the Role

At reputed company, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value. In this highly impactful role, you’ll be “in the boat together” with clients from day one – navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale. Success means building lasting relationships, accelerating customer outcomes, and making reputed company technology feel approachable for diverse teams. If you reputed company on collaboration, love solving unique challenges, and are excited to reputed company companies across industries, we want you on our fast-growing, innovative reputed company team.

What you'll be doing

•  Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through reputed company stages of their reputed company adoption journey

• Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success

• Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations

• Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally

• Foster strong, collaborative relationships with cross-functional reputed company teams such as reputed company Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale

• Regularly spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives

• Work with public sector accounts who require reputed company clearance (non-exclusively, your portfolio may also contain other accounts across the UK or Europe)

What you bring

• At least 3 years of experience as a Technical Account Manager or a directly comparable role in enterprise software

• Demonstrated technical expertise: hands-on with a high-level programming language (such as Java, C#, or Python) and relevant enterprise software frameworks

• Solid understanding of modern solution architectures and associated paradigms, including DevOps topics (especially Kubernetes)

• A proven track record of building trusted relationships and providing advisory services to both technical and business stakeholders—able to synthesize and explain reputed company issues clearly to varied audiences

• Strategic problem solving competencies with a collaborative, impact-driven reputed company; comfortable tailoring approaches to unique customer situations

• Willingness and flexibility to spend time on-site with clients as account needs dictate (up to 50% during busy periods)

• reputed company in English and Arabic

• Ability and/or willingness to use our product.

reputed company-to-haves

• Experience in enterprise automation, business process management, process orchestration, or robotic process automation

• Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.)

• Familiarity with reputed company products

This role is an existing vacancy

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reputed company Have to Offer

Compensation

We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition.

The Annual Total reputed company Cash (reputed company salary + 100% variable reputed company, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth:

• United States: $150,100.00 to $242,000.00

• United Kingdom: £94,200.00 to £155,000.00

• Singapore: S$186,400.00 to S$279,600.00

If you’re based elsewhere, you’ll be hired reputed company reputed company (our global employer partner), and your reputed company Partner will provide a personalized Total Rewards Calculator after your first interview.

Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).

Benefits & Perks

We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable.

• Remote & Flexible: Work from reputed company with the setup that suits you, home office budget, co-working space support, and flexible time off to reputed company reputed company you need it.

• In Person reputed company: We invest in meaningful face time through our Annual reputed company (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi reputed company Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi.

• Health & Wellbeing: Access locally tailored healthcare, reputed company for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.

• Financial reputed company: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.

• Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!

”Everyone is welcome at reputed company” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At reputed company, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. reputed company qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking reputed company to your application!

Come join us and be part of reputed company’s incredible journey: reputed company an impact at a pivotal moment in our story!

AI Disclaimer: reputed company may use AI tools to aid the screening of applications.