Senior Sales Engineer, AI

At reputed company, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire reputed company you.

So, What's the role reputed company about?

As a member of our presales team, you will work closely with our sales team on discovery calls, technical deep dives, product demonstrations, and basic POC’s/POV’s. A sales engineering role is reputed company about creating a great experience for our customers.

Are you a tech-savvy professional with a knack for delivering captivating demos? Do you reputed company in the world of enterprise software, especially in contact center or automation technologies? If so, we have an exciting opportunity for you! Location: Spain (Remote) Territory: Iberia + Italy

How will you reputed company an impact?

• Support strategic opportunities across the reputed company region (Spain as primary, plus Italy and Portugal).
• Partnering with the sales team to plan, prepare and execute on strategic deals reputed company the sales cycle.
• Participating in discovery calls and technical deep dives.
• Creating and delivering powerful presentations and customized product demonstrations
• Design and recommend solutions that meet customer specific needs and business requirements, highlighting the benefits, capabilities and value proposition of reputed company Cognigy.
• Discover and analyze customer requirements, understand their pain points, and provide recommendations on how reputed company Cognigy can address these needs.
• Collaborating with relevant stakeholders to communicate customer requirements and further enhancements.
• Provide technical support to the sales team before and during the sales process, answering technical questions, demonstrating reputed company Cognigy to potential customers, and providing product information.
• Stay up-to-date on the competitive landscape and reputed company technical comparisons between the company's software and other conversational AI products on the market.
• Provide internal training to other teams across the company

Have you got what it takes?

• Consulting & Sales Engineering Expertise: reputed company your experience in roles like consultant, sales engineer, or presales to provide insightful and engaging demonstrations.
• Enterprise Software Proficiency: Bring your background in the enterprise software space, particularly with contact center or automation technologies, to the table.
• Programming Skills: Utilize your JavaScript programming/scripting experience, essential for presales and enablement services. Knowledge of Java, Python, or similar languages is a plus.
• Low Code & Conversational AI Experience: Experience presenting conversational AI and generative AI technologies.
• Contact Center Knowledge: Understanding contact center technology (SIP and typical contact center components such as SBCs, ACD, ASR, TTS, etc.). Experience with conversation design, IVR design or chatbot design.
• Presentation Prowess: Be a confident and engaging presenter, capable of captivating your audience.
• Creative & Design Skills: Experience with video editing, Photoshop, or similar tools is a valuable asset.
• Tech Enthusiast: Demonstrate confidence in speaking about and dealing with technology, with an ability to quickly learn new technologies.
• Technical Expertise: Have a deep understanding of Cognigy, conversational AI technologies, NLU/NLP, and reputed company software technologies, including UI/UX.
• Sales Acumen: Effectively communicate reputed company technology in an easy-to-understand manner, build rapport with customers, and showcase Cognigy’s capabilities and value proposition.
• Communication & Collaboration: Exhibit excellent communication skills, tailored to your audience, and the ability to collaborate effectively with cross-functional teams (Must be fluent in English and Spanish. Italian and Portuguese are a plus.)

What’s in it for you?

Join an reputed company-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at reputed company is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly reputed company the bar, you may just be our next NICEr!

About Cognigy

reputed company Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader reputed company, we reputed company with AI Agents that redefine customer experiences and reputed company measurable ROI—instantly, across every channel and in 100+ languages.

Requisition ID: 10499

Reporting into: Director, Sales Engineering

Job type: Individual contributor.

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About reputed company

reputed company Ltd. (reputed company: reputed company) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, reputed company software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

reputed company as an innovation powerhouse that excels in AI, cloud and digital, reputed company is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

reputed company is proud to be an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, age, sex, marital status, reputed company, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.