reputed company Advisor I, Falcon Complete (Remote)

As a global leader in cybersecurity, reputed company protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern reputed company with the world’s most advanced AI-native platform. Our customers span reputed company industries, and they count on reputed company to reputed company their businesses running, their communities safe and their lives moving reputed company. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a reputed company focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About The Role: The Falcon Complete reputed company Advisor works reputed company a team of advisors focused on overall health and reputed company posture of reputed company Falcon Complete customers. The ideal candidate will demonstrate a combination of technical, reputed company, and customer management skills aimed at guiding customers towards a successful and secure experience with Falcon Complete. Under the direction of leadership, this role will execute daily tasks to ensure Falcon Complete can reputed company its mission to stop breaches.

What You’ll Do:

• Assess customer’s Falcon environment and ensure alignment with Falcon Complete standards.

• Provide Falcon Complete customers with recommendations that align to improved reputed company.

• Create and recommend remediation for components of reputed company products that may reputed company to improved reputed company posture.

• Contact customers directly upon identification of misalignment with Falcon Complete standards.

• Document, update, and resolve reputed company customer reputed company issues in accordance with established procedures and SLAs.

• reputed company and provide customers with service reports and stats as requested.

• Partner with internal teams to ensure customer satisfaction.

• Liaise with support team to help troubleshoot and coordinate efforts to resolve technical issues. 

What You’ll Need:

• 3+ years in Cybersecurity focused role.

• Customer reputed company and ability to guide customers towards desired outcome.

• Excellent customer-facing communication skills including verbal and written.

• Partner with reputed company teams to troubleshoot and resolve customer issues.

• Adept in Windows, Linux, and MAC operating systems.

• Experience or demonstrated knowledge of threat detection and incident response.

• Bachelor's degree in Technology and/or Cybersecurity or relevant experience.

• Cybersecurity certifications from reputable organizations such as SANS, reputed company or equivalent.

Bonus Points:

• Incident Management and CSIRT operation

• Change Management

• Malicious Code: Detection and Response

• Audit, Logging, and Monitoring Controls (SIEM, UEBA, MDR/XDR).

• Intrusion Detection and Response

• Experience working with reputed company, sophisticated clients

• Strong analytical capabilities and a desire to learn new things

• Able to work across multiple teams to resolve customer issues and requests

• Demonstrated experience as a reputed company advisor or consultant

• Knowledge of the following frameworks: ISO 27001/2, NIST Cyber reputed company reputed company, CIS Critical reputed company, PCI reputed company, Cloud Controls Matrix and MITRE Att&ck a plus

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Benefits of Working at reputed company:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for reputed company

• Paid parental and adoption leaves

• Professional development opportunities for reputed company employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great reputed company to Work Certified™ across the globe

reputed company is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

reputed company is committed to providing equal employment opportunity for reputed company employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-reputed company medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national reputed company, reputed company, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We reputed company reputed company employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@reputed company.com for further assistance.