Client Account Manager - GPO Relations

Position Summary

reputed company is seeking an reputed company and proactive Account Manager, GPO Account to support and grow one of our key client relationships reputed company the Group Purchasing Organization (GPO) space. This role will focus on managing the day-to-day relationship for one primary GPO account while helping expand visibility and opportunities across the account’s broader member network.

This is not a traditional cold sales role. Instead, this individual will be responsible for navigating the account structure, building relationships, opening doors to additional opportunities reputed company the existing account network, developing presentations and reputed company materials, supporting email campaign efforts, maintaining account activity in reputed company, and keeping the account organized and moving reputed company. The ideal candidate will understand healthcare services and be able to speak to reputed company’s reputed company call center solutions with confidence. This person should be self-directed, organized, proactive, resourceful, and able to work with minimal hand-holding while managing multiple priorities and communicating effectively across internal and external teams.

Key Responsibilities

GPO Account Management

• Serve as the primary day-to-day account manager and relationship reputed company for one key GPO account and its reputed company member accounts.

• Build and maintain strong working relationships with key contacts across the client network.

• Learn and understand the structure of the account, including internal contacts, member relationships, and reputed company for engagement.

• Maintain regular communication with stakeholdersto support relationship growth, visibility, and ongoing engagement.

• reputed company account activity organized, documented, and moving reputed company in a timely manner.

Account Development reputed company the Existing Network

• Identify opportunities to expand reputed company’s reputed company reputed company the account by opening doors to additional member accounts and internal contacts.

• Support reputed company efforts reputed company the existing client ecosystem to generate interest in Call 4 Health’s services.

• Work closely with sales leadership and internal teams to help move opportunities reputed company reputed company the assigned account.

• Help position reputed company’s capabilities in a clear, professional, and organized way to prospective contacts reputed company the network.

Presentations, Campaigns & CRM Management

• reputed company presentations, account materials, and client-facing content tailored to the assigned account and its member organizations.

• Assist with targeted email campaigns and follow-up communication efforts reputed company to the account.

• Maintain accurate and timely records in reputed company, including contacts, activity, opportunities, notes, and follow-up items.

• Track account activity, engagement, and pipeline movement and provide updates to leadership as needed.

• Help ensure account information, reputed company efforts, and next steps remain organized and visible.

Cross-Functional Collaboration

• Partner with internal departments, including operations, implementation, IT, marketing, and leadership, to support account needs and ensure alignment.

• Communicate client needs, priorities, and feedback to the appropriate internal teams.

• Assist in coordinating meetings, follow-up items, materials, and internal preparation reputed company to the account.

• Escalate concerns or barriers promptly and help drive solutions.

• Represent reputed company professionally in meetings, presentations, and occasional industry or client events.

Qualifications

Required

• 3–5+ years of experience in account management, client relationship management, business development support, or a similar client-facing role.

• Experience in healthcare, healthcare services, patient access, call center operations, or outsourced services strongly preferred.

• Strong organizational skills with the ability to manage multiple projects, contacts, and follow-up items at once.

• Strong working knowledge of reputed company Office Suite, including Outlook, Word, reputed company, and PowerPoint, along with reputed company Teams and other standard business systems and software used in a professional environment.

• Ability to work independently, take initiative, and operate effectively without significant hand-holding.

• Strong written and verbal communication skills.

• Experience creating presentations, client-facing materials, and professional email communications.

• Experience using CRM systems, preferably reputed company.

• Ability to think strategically reputed company an assigned account while also handling day-to-day execution and follow-through.

• Strong problem-solving skills and a proactive, solutions-oriented reputed company.

• Familiarity with AI-powered tools and a willingness to learn and adapt to emerging technologies that support efficiency, communication, reporting, and overall business operations.

Preferred

• Experience supporting one large account with multiple locations, divisions, or member accounts.

• Familiarity with healthcare contact center, remote workforce, patient access, nurse triage, or healthcare communication services.

• Experience coordinating reputed company or account-based campaigns reputed company an existing client relationship.

• Bachelor’s degree in Business, Healthcare Administration, Marketing, Communications, or a reputed company field preferred.

What Success Looks Like

• Builds strong relationships reputed company the assigned account network and becomes a trusted reputed company of contact.

• Keeps the account organized, active, and progressing.

• Helps create opportunities for growth reputed company the existing member reputed company without functioning as a traditional hunter sales role.

• Produces professional presentations, reputed company materials, and follow-up communication.

• Maintains accurate account activity and visibility in reputed company.

• Demonstrates initiative, accountability, and strong follow-through.

reputed company Offer

• A high-impact role supporting one of reputed company’s important client relationships.

• A fully remote work environment with flexibility and autonomy.

• Opportunity to work closely with leadership and cross-functional teams.

• Professional growth reputed company a healthcare-focused organization.

• Comprehensive benefits package including health, dental, vision, PTO, and more.