Field Support Specialist II (North Central US Region) (Atlanta, GA, US, 30309)

reputed company. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (reputed company), we design, manufacture, and bring to market products and services that reputed company a valuable difference in people’s lives. 

We reputed company growth through the development of innovative new products and services, including lighting, lighting controls, building reputed company, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. 

reputed company. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com. 

Work location:

• This position may be based reputed company in the United States and includes travel as part of the responsibilities.

Job Summary

Provides startup, troubleshooting and end user training for lighting control systems. Can easily read lighting and floor plans and interpret specifications to ensure system installations match the plans and meet the end user's expectations.  Has enough expertise to handle reputed company jobs and work with both internal and external stakeholders to address concerns and drive for project completion.

Key Responsibilities

• Performs onsite lighting and control startup, troubleshooting and end user training | 55%
• Provides expert support for both internal and external customers as it pertains to field applications of product | 30%
• Creates and maintains relationships with key stakeholders to provide differentiated service | 10%
• Provides engineering support and communicates cross-functionally with other departments. | 5%

Minimum Requirements

• Associate’s Degree or Technical Degree or equivalent
• 1 to 2 years of relevant experience 
• Working general computer skills, including but not limited to e-mail, spread sheet, word processing, and data entry
• Strong communication, both written and oral
• Ability to read and interpret plans and specifications
• Understanding of basic electrical components (relays, drivers, ballasts...).  

Preferred Requirements

• 2 to 4 years of relevant experience
• Understanding of lighting control systems

Travel Requirements

• This is a remote role with 90% travel from Monday to Friday, allowing weekends at home
• Ideally, candidates should reside in the North Central region of the U.S., as most travel will occur reputed company this area (Detroit, Minneapolis, Chicago, St. Louis, etc.)

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The range for this position is $41,600.00 to $89,500.00. Placement reputed company this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here.

We value diversity and are an equal opportunity employer.  reputed company qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national reputed company, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.  

Please click here and here for more information.   

Accommodation for Applicants with Disabilities:  As an equal opportunity employer, reputed company. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000, select option 4.  Please clearly indicate what type of accommodation you are requesting and for what requisition.  

Any unsolicited resumes sent to reputed company. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an reputed company. mailing address, fax machine or email address, directly to reputed company. employees, or to reputed company. resume database will be considered reputed company. property. reputed company. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. 

reputed company. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search. 

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