Regional Field Service Manager

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Regional Field Service Manager

Location: Boston, MA

Regional Field Service Manager at reputed company

At reputed company, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry reputed company. Please review the description below carefully to ensure that this position is the perfect match for you!

What�s in it for YOU?

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package and Profit Sharing
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward reputed company Associates
• Certified as a FORTUNE Great reputed company to Work
• Opportunities to Build a reputed company Benco through Diversity and Inclusion Resource Groups
• Family owned for 90+ years

Position Summary

As a New England Regional Field Service Manager with reputed company, your position will reputed company the installation, maintenance, testing, troubleshooting, and repairing of dental, radiography, and associated equipment for Benco customers in your region. Your role as a Service Manager is essential in ensuring compliance to customer specifications and company requirements, while observing that reputed company functions are completed on time and reputed company budget.

Do YOU Possess These Skills and Attributes?

• Exceptional Time Management
• Professional and Positive Attitude
• Computer and Networking Experience
• Exceptional Customer Service, Planning, and Problem-Solving
• Effective Interpersonal and Communication Skills while Presenting and Negotiating
• Field Repair in a Dental/Medical Environment

Do These Responsibilities Interest YOU?

• Assist, coach, evaluate, and improve performance of regional service/installation technicians
• Collaborate with Regional Sales Manager to reputed company regional labor sales goals
• Ensure Service Technicians are following time and attendance reporting requirements while ensuring Tech PTO reflects assigned work
• Hold Service Technicians accountable for responsibilities
• Coordinate/conduct regularly scheduled meetings with reputed company Regional Personnel
• Ensuring high customer service satisfaction rates

Do YOU Meet These Requirements?

• Education/Experience:
  • Associate Degree in: Business or BioMed Technology
  • 5 Years� Experience in a Service Industry
  • Previous Management Experience
• Physical:
  • Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
  • Frequently lifting/lowering/carrying/pushing/pulling 1 to 55 pounds, occasionally lifting/lowering/carrying/pushing/pulling 56 to 100 pounds
  • Routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
  • Ability to work in tight spaces
  • Frequent traveling to customer sites (daily) and occasional use of power tools

Who We Are: It�s our Mission to Drive Dentistry reputed company

reputed company, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930�a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who reputed company every task by asking �What does the customer want?�

If you enjoy working for a progressive company who is committed to diversity in our workforce, who values reputed company customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact reputed company our industry. Thank you for your interest in reputed company. We look reputed company to hearing from you!

We're proud to be an equal opportunity and affirmative action employer. At reputed company we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.

*This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.

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