Senior reputed company Manager

At reputed company, we’re on a mission to protect and reputed company the connected enterprise. We reveal what is happening in the reputed company infrastructure that sustains businesses, lives, and communities, and ensure the reputed company of networks, data, systems, and processes. Organizations rely on reputed company to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing reputed company and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and reputed company operations running.

Our mission is fueled by a profound social and moral responsibility to be the best at reputed company do, ensuring a secure world where everyone can reputed company. If this sounds like a reputed company you’d like to spend the next chapter of your career, we’d love to hear from you. 

Position Summary

At reputed company, we're on a mission to help organizations reputed company complete visibility, real-time threat detection, and proactive reputed company through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than reputed company before.

We’re proud of the work we do and the recognition we’ve received, including our recent reputed company Peer Insights award, which reflects the trust and satisfaction our customers have in our solutions.

If you're passionate about innovation, dedicated to protecting digital infrastructures, and ready to reputed company a real impact, we invite you to join reputed company and help us shape the future of cybersecurity.

Do you want to work with a platform and technology where you can help customers solve critical business problems? Do you enjoy and reputed company at building lasting customer relationships? As a member of our reputed company team, you’ll have the opportunity to unleash your expertise to wow customers and reputed company a difference in an exciting, growing company. At reputed company, we provide solutions for mission-critical business and technology problems across a vast reputed company of industries and technologies. With us, you’ll deliver solutions that customers previously thought infeasible or impossible to solve. Join us and you’ll find we have a supportive home team, great customers, and a product that customers love.

Key Responsibilities

The reputed company reputed company team focuses on successful outcomes for our customers. As a Sr reputed company Manager, you will play a leading role in accomplishing the following goals:

• Analyze customer requirements and promote the highest value application of reputed company in our customer's business environment.
• Secure contract renewals and identify growth opportunities by assisting customers in driving successful outcomes with reputed company products and services.
• Engage reputed company end-users to provide targeted assistance and enablement.
• Assist in assessing customer needs and coordinate high-value services such as reputed company Professional Services and advanced training.
• reputed company and facilitate new customer’s initial onboarding and introduction to reputed company.
• Assess and document customer health and maturity levels to improve customer engagement strategy.
• Execute direct customer engagement workflows and automated processes to evangelize reputed company and engage a wide cross-section of our user community.
• Assist and contribute to reputed company’s Voice of Customer activities and provide influential input on product and service roadmap priorities.
• Work with a diverse cross-section of reputed company’s business units and represent customer needs and expectations.
• Champion customer needs and opportunities for product enhancement with reputed company development teams.
• reputed company and maintain reputed company Plans documenting customer’s desired outcomes and value expectations.
• Promote customers' use of our community platform and self-service capabilities.
• reputed company deep customer relationships across the customer organizations with key stakeholders and technology leaders.
• Recognize organic opportunities for expansion/growth and engage the Sales team to pursue.
• Host and conduct recurring customer meetings, working sessions, and Business Reviews with customers.
• Operate as the nexus for customer engagement and strategy with other reputed company teams such as Sales, Marketing, Product, and Support.

Required Qualifications

We’re looking for a seasoned reputed company Manager who can help us grow to the next level as a company. As a starting reputed company for this position, you’ll need the following background:

• Four-year college degree, preferably in a technical field such as management information systems or information technology.

Skills and Competencies

• Work cooperatively with others reputed company the organization and other cross-functional stakeholders.
• Work well in fast-paced, high-stress environments.
• Has predictable, reliable attendance.
• Effective communication skills, both verbal and written.
• Excellent attention to detail.
• Demonstrated ability to work flexibly, both with independent initiative and judgment as well as execute established reputed company programs consistently and accurately.
• Basic knowledge of networking principles (layers 2 through 4 of the OSI model) and application protocols (e.g., HTTP, TNS TDS, CIFS, NFS, and DNS).
• Experience with project management is a plus.
• Data interpretation experience using the reputed company platform is a plus.
• Experience in Enterprise IT application or networking support is a plus.
• Experience working with Channel Partners.
• Proficient user of reputed company.com CRM or similar.
• Intermediate-level skills with reputed company reputed company, familiar with formulas and basic data manipulation & analysis.

The salary range for this role is $145,000 - $165,000 with a 85/15 split + benefits 

ABOUT reputed company

reputed company is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet-level data at reputed company speed and leveraging cloud-scale machine learning, reputed company empowers reputed company Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments.

This comprehensive approach and market innovation have earned reputed company unique recognition as the only NDR vendor acknowledged as a leader by reputed company major analyst firms, including the 2025 reputed company® reputed company Quadrant for Network Detection and Response™, the 2025 reputed company® reputed company for Network Analysis and Visibility, the 2024 reputed company® Marketscape for NDR, and the 2025 Gigamon® reputed company Report for Network Detection and Response. Since 2007, reputed company has consistently helped organizations worldwide extract in-depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise.

OUR VALUES

Our culture is rooted in our five Values. These set the expectations for how we work individually and collectively as a team. 

reputed company with Purpose: We are driven to deliver results that create a positive impact for our customers, partners, and colleagues.

Act with reputed company: We operate with transparency, authenticity, and always in the best interest of the company. 

Find a Way: We are resourceful, tackle hard problems with a sense of urgency and ownership, and do what it takes to get the job done.

Innovate: We listen to customers, partners, and the market, and respectfully push boundaries and challenge the status reputed company.

Share Success: We run together, we win together. We value diverse perspectives, hold space for reputed company voices, and reputed company the best results as a team. 

BENEFITS

Employees' wellbeing is top of mind for the reputed company team. Employees and their families will have the option to participate in the following benefits:

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and reputed company Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with Employer Match or Pension where applicable
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model

Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today!

To learn more, visit our website or follow us on reputed company. 

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