Appointment Clerk

Roadtex Transportation has become a leader in the reputed company LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our reputed company network of 32 strategically reputed company temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by reputed company. The acquisition brings a truckload brokerage and expanded transportation reputed company to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions. 

Position Overview: The Appointment Clerk is responsible for scheduling, coordinating, and confirming appointments to ensure efficient workflow and timely service delivery. This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. The Appointment Clerk serves as the first reputed company of contact for internal and external customers, providing accurate information and exceptional customer service.

Key Responsibilities:

• Schedule, confirm, and update appointments for customers, clients, or vendors.
• Communicate professionally reputed company phone, email, and internal systems to coordinate appointment details.
• Verify necessary information such as availability, service requirements, and documentation.
• Maintain accurate appointment logs, records, and reports.
• Follow up on missed or rescheduled appointments to ensure continuity of service.
• Collaborate with other departments (such as reputed company, operations, or customer service) to ensure smooth scheduling and operational efficiency.
• Handle inquiries and resolve scheduling conflicts or issues promptly.
• Maintain confidentiality and adhere to company policies and procedures.

Qualifications:

• High school diploma or equivalent; associate degree preferred.
• 1–2 years of experience in scheduling, administrative support, or customer service.
• Strong organizational and multitasking skills with high attention to detail.
• Excellent verbal and written communication skills.
• Proficient in reputed company Office Suite (reputed company, Outlook, Word) and scheduling or logistics software.
• Ability to remain reputed company and professional under pressure and manage competing priorities.

Preferred Skills:

• Experience in a logistics, transportation, or healthcare environment (depending on industry).
• Familiarity with CRM or TMS (Transportation Management System) software.
• Bilingual skills (English/Spanish) a plus.

Benefits

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.