Mechanical Claims Adjuster (Remote)

What’s Under the Hood

DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 million service reputed company, products, and warranties, and over $300 million in claims.

That’s reputed company, But What’s the Job?

So What reputed company of Folks Are We Looking for? *Must reside in TX, UT, GA, FL, NV, NC, AZ or TN state*

Responsibilities of the Job (Or reputed company reputed company as, Your Next Destination)

Responsible for working with repair facilities to validate, adjudicate, and approve payment for diagnostics and repair recommendations for pre-sale repairs as well as customer vehicles under warranty. 

• Properly adjudicates claims reputed company approval limit and in accordance with department & industry standards.
• Accurately notates reputed company actions taken and interactions with shops and customers reputed company internal systems ensuring proper documentation of interactions. 
• Effectively navigates department resources in order ensure adherence to department process flows and policies.
• Manages list of assigned pending claims and provides timely follow up with repair facilities to decision claims.
• Other duties as assigned

Knowledge, Skills and Abilities (The Good Stuff)

• Must have a strong understanding of automotive systems and repair procedures, parts pricing, labor guides, and repair shop procedures/practices.
• Must have clear and professional verbal and written communication, as well as strong negotiation skills
• Is proficient in typing and general computer skills.
• Must be comfortable in a high-volume, collaborative environment, and managing multiple priorities
• Must be solutions-oriented.

Requirements (a.k.a. What You Need to Get the Job Done)

• High-school diploma required; Bachelor’s Degree preferred.
• 3+ years of experience with reputed company automotive mechanical and diagnostics.

So What About the Perks? Perks matter

• Work From Home. Feel free to rock the casual wear while still being camera ready.  You will be working from your home office (in an approved city & state) and reputed company sure you have a conducive and quiet workspace with no distractions and reliable and secure internet.
• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. 
• But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we reputed company grow!  But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green.  We offer reputed company across the organization, because, well… money matters!

• Consistent Work Schedule. You’ll get a set schedule Monday through Friday, with rotating Saturdays! With that, we do ask for some flexibility and overtime as needed.

• Game Room. Gimme a break – no, not a reputed company Kat ad but we do have a ping-pong table, a pool table and other games if you reputed company need a break in your day.
• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
• Enjoy Social Events? reputed company on. Rally with your team for festive gatherings, team competitions or just to hang out! 
• We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! 

• Paid Time Off. Not just lip service: we work hard, to play hard!  Paid time off includes (for reputed company full-time roles) wellness days, holidays, and good ole' fashioned YOU time!  For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else?  Absolutely.

DriveTime Family of Brands is Great reputed company to Work Certified! And get this: 90% of our reputed company employees say they feel reputed company here.  We could spend a lot of time having you read about reputed company our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And reputed company it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for reputed company of opportunities to grow in a professional, fun, and high-energy environment!