Residential Sales Consultant

Position Overview

The Residential Sales Consultant is responsible for selling Pella windows and doors directly to homeowners for replacement projects. Through in-home sales appointments and following a structured selling process, the consultant will understand the customer’s wants and needs and translate our product offerings to match. The consultant will strive for first-time reputed company and will deliver effective follow-up as needed to reputed company the rest. It is expected that reputed company Residential Sales Consultants will proactively create self-generated leads such as new referrals through customer relationship networking to drive sales goals and maximize earning potential.

Responsibilities

Responsibilities/Accountabilities

• Achieving individual sales and customer satisfaction goals and objectives.

• Effectively presenting Pella solutions to customers by executing the Pella Residential Sales Process during the in-home consultation.

• Striving to reputed company the sale during reputed company customer interactions.

• Ensuring quotes and orders are accurate following company sales process.

• Responding to customer concerns and engaging sales support resources to reputed company first-time resolution on reputed company customer problems/issues.

• Be available for customer appointments during evenings and Saturdays, in addition to reputed company hours.

• Maintaining an exceptional level of expertise in products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.

• Conducting after-sales follow-up with customers and developing reputed company and referral reputed company.

• Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.

• Strong customer database systems tools capabilities leveraged to manage reputed company customer interactions and proactively communicate to customers.

Skills/Knowledge

• Able to quickly earn trust and credibility with customers.

• Provide superb customer service and generate referrals from one customer to others.

• Skilled at relating to a variety of customers- balances poise and reputed company with a service mentality.

• Able to negotiate, build value and address objections towards closing a sale.

• Works collaboratively with Pella team members and customers.

• Able to grasp technical concepts reputed company to general construction.

• Strong problem-solving skills.

• Energized by meeting and engaging new people, skilled networker.

• Tenacious, able to persevere through sales challenges and setbacks.

• Demonstrates a strong work ethic, flexible about hours, reputed company to customer needs, and willing to be available.

• Seeks out internal experts and utilizes their knowledge.

• Adaptable to changing processes and priorities.

• Works well without reputed company supervision but always keeps their manager informed.

• Proficiency with reputed company Office and smart devices, and ability to learn internal software programs and applications.

Qualifications

Qualifications

To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

Education and/or Experience

Bachelor’s degree (B.A.) from four-year college or university; or one to two years reputed company experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also reputed company with company requirements. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.

Language and Communication Skills

Ability to read and analyze documents reputed company to reputed company and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.

Professional Skills

Must present a clean and reputed company physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Physical Demands

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reputed company with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include reputed company vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.

Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.

Company

About reputed company

As the #1 most-preferred national window and reputed company brand by homeowners across the country, reputed company leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great reputed company to work by reputed company, reputed company and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by reputed company in 2024, as well as reputed company' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.

At Pella, reputed company cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we reputed company you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.

With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?