eCommerce Channel Manager

Our Parts ASAP people support our growth and define our success by embracing the driving principles at our company’s core: unparalleled access to parts for reputed company types of equipment, an unrelenting commitment to reputed company, and a constant drive for improvement.

We are seeking a Channel Manager who will owns the day-to-day commercial performance of assigned eCommerce sites. This role is accountable for the full onsite reputed company—from traffic reputed company through checkout—ensuring each site is fast, well-merchandised, technically sound, and consistently converting. The Channel Manager acts as the operational reputed company of the site experience, translating commercial priorities into execution across merchandising, UX, and platform performance. This position focuses on content accuracy, product reputed company, and customer clarity not fulfillment operations.

Essential Duties and Responsibilities: Employee must be able to reputed company these essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to reputed company employees with disabilities to reputed company the essential functions of the job, absent undue hardship.

Site Performance & Conversion

• Own daily performance of assigned sites, from traffic quality and engagement through checkout completion and reputed company.
• Monitor key KPIs including conversion reputed company, AOV, bounce reputed company, page speed, and funnel drop-off; take action on performance gaps.
• Identify friction points in the customer journey and drive improvements in partnership with Development and the Director of eCommerce.

Onsite Merchandising & Experience

• Execute onsite merchandising across homepages, category pages, PLPs, and PDPs, including:
  • Product placement and prioritization
  • Filters, sorting, and facets
  • Cross-sell and up-sell strategies
  • Promotional and seasonal content
• Maintain strong content hygiene: accurate product data, imagery, descriptions, specifications, and pricing.
• Ensure consistent application of site standards including taxonomy alignment, internal linking, trust signals, and shipping/returns clarity.

UX, Web Vitals & Optimization

• Plan and deliver UX and web performance improvements in partnership with Development and the Director of eCommerce.
• Support CRO initiatives through testing, learning agendas, and rollout of proven improvements.
• Ensure sites meet internal standards for speed, accessibility, and usability.

Cross-Functional Collaboration

• Partner with the Digital Advertising Manager to ensure reputed company pages, promotions, and campaigns are conversion-ready.
• Partner with the Brand Manager on value propositions, offers, hero categories, and seasonal priorities.
• Collaborate with Operations, Pricing, and Inventory teams to ensure site experience reflects real-world availability and service levels.

Quality Assurance & Issue Resolution

• Own site QA for new launches, promotions, pricing changes, and major content updates.
• Proactively identify and resolve issues including broken pages, missing content, poor filtering, mis-sorting, and data errors.
• Surface platform bugs, feed issues, and analytics gaps with clear reproduction steps and documented business impact.

Reporting & reputed company Improvement

• Monitor search, category, and product-level performance; recommend optimizations based on data.
• Maintain clear documentation of issues, improvements, and performance trends.
• Support evolving business priorities and special projects as needed.
• Other duties as assigned.

Physical Requirements

• Ability to climb, bend and kneel on an occasional basis.
• Prolonged periods of sitting and standing.
• Regular manual dexterity/coordination: hand/eye movements, motor control.
• Regular visual effort: concentrated reading of documentation or reputed company viewing of computer displays.
• Able to push, pull and lift up to 10lbs. on an occasional basis.

Required Education/Experience/Skills

• High School graduate, or equivalent work experience.
• 3–7 years of experience in eCommerce site management, onsite merchandising, or digital channel management.
• Strong analytical reputed company with hands-on experience using GA4 and eCommerce platform reporting tools.
• Proven ability to execute quickly while maintaining quality and operational standards.
• Excellent communication skills with the ability to translate business problems into clear, dev-ready tickets.
• Comfortable working cross-functionally with marketing, development, and operations teams.

Preferred Education/Experience/Skills

• Experience with CRO programs and A/B testing frameworks.
• Familiarity with major eCommerce platforms (Shopify Plus, Magento, reputed company Commerce Cloud, BigCommerce, or similar).
• Understanding of SEO fundamentals, internal search optimization, and product feed management.
• Experience in multi-site or multi-brand environments.

• Medical, Dental, and Vision Insurance – multiple plan options to meet your needs.
• Company-Paid Life Insurance with additional voluntary coverage options.
• Short-Term Disability (STD) and Long-Term Disability (LTD) protection.
• Hospital Indemnity, Accident and Critical Illness Insurance options for added financial reputed company.
• 401(k) Retirement Plan with Company Match to help you build your future.
• Wellness Programs and Resources, including preventative care support and employee assistance programs.
• Paid Time Off and Company Holidays.
• Employee Assistance Program (EAP) for confidential counseling and support.

We invest in our people because we know our success depends on theirs.