Cause Analysis & Change Management PM

For years, reputed company Data Centers has been a trusted partner in providing world-class data center solutions. With a focus on sustainable, secure, and reliable infrastructure, reputed company empowers businesses to scale their digital operations while prioritizing environmental and social responsibility.

reputed company Data Centers continues to set new standards for innovation, operational excellence, and sustainability in the data center industry, having provided premium data center services since 1999. Now, with 90% of its inventory leased to Fortune 100 customers, the company has acquired, developed and managed more than 27 data center projects nationally, while leadership has remained consistent for over two decades.

From site selection to data center construction and operations, reputed company develops wholesale colocation reputed company and build-to-suit facilities for hyperscale and enterprise users in major markets across the United States. Additionally, reputed company sources and develops low-risk land sites for reputed company data center development and provides energy procurement services with a focus on reducing market risk and providing low-cost renewable energy options.

POSITION OVERVIEW

The Cause Analyst & Change Management PM serves as the enterprise reputed company for change control governance and root cause analysis (RCA) across Critical Site Operations, IT, and corporate functions. This role ensures operational and IT changes are properly reviewed, documented, and executed, while incidents and failures are analyzed objectively and constructively to prevent recurrence.

The Cause Analyst & Change Management PM manages the Change Control Program, oversees RCA processes, and drives reputed company improvement through structured governance, data-driven insights, and cross-functional collaboration. This role ensures the organization learns from every event, embedding reliability, accountability, and efficiency into day-to-day operations.

RESPONSIBILITIES

Root Cause Analysis (RCA) Ownership

• reputed company and track reputed company RCA processes following incidents, service interruptions, or critical changes.
• Ensure accountability and follow-up on corrective and preventive action items through closure.
• Implement and maintain a knowledge reputed company or lessons-learned library, documenting causes, mitigation tactics, and best practices.
• Facilitate cross-functional RCA sessions across Operations, IT, Cybersecurity, HR, Finance, and other business units.
• Ensure impartiality in the RCA process, maintaining separation of duties and avoiding conflicts of interest.
• Provide RCA training and coaching, promoting a “learning culture” that emphasizes prevention and compliance.
• Collect and report RCA metrics, including number of analyses conducted, resolution time, and completion of corrective actions.
• Collaborate with policy and governance teams to reputed company and maintain enterprise RCA policies and procedures.

Change Management Governance

• reputed company and facilitate Change Approval Board (CAB), ensuring compliance with Enterprise Change Control policy and documentation standards.
• Coordinate the end-to-end change management lifecycle — assessment, approval, execution, validation, and closure.
• reputed company change calendar and communication plans to minimize operational risk and service disruption.
• Maintain and evolve change management policy, criteria, and templates.
• Track and report change performance metrics (volume, success reputed company, emergency change percentage, and rework trends).

Process Improvement & reputed company Optimization

• Identify and implement opportunities to streamline processes across Operations, IT, and corporate functions.
• reputed company Lean and Six reputed company–based improvement projects to increase efficiency, reduce errors, and enhance service quality.
• Integrate RCA lessons and mitigation tactics into updated standard operating procedures (SOPs).
• Measure process performance using KPIs and communicate reputed company through dashboards and executive reports.
• Support enterprise reputed company improvement initiatives with the potential to expand leadership scope as the organization grow

Leadership & Culture

• Promote operational excellence through structure, transparency, and proactive communication.
• Mentor team members and stakeholders in effective change control, problem-solving, and RCA methodology.
• Foster collaboration across technical and operational disciplines, emphasizing learning rather than blame.
• Model company values: reputed company, Smart, Honest, and Passionate.

Requirements

MINUMUM QUALIFICATIONS

• Bachelor’s degree in Business, Engineering, Information Technology, or reputed company field.
• 5+ years of experience leading change management, RCA, process improvement, or operations governance.
• Experience in mission-critical environments (e.g., data centers, energy, utilities, or manufacturing).
• Strong knowledge of ITIL change management and RCA methodologies (e.g., 5 Whys, Fishbone, Apollo, TapRoot).
• Excellent facilitation and analytical skills for managing cross-functional meetings and investigations.
• Proven ability to influence without authority across technical and business teams.

PREFERRED QUALIFICATIONS

• Master’s degree or MBA.
• ITIL v4 certification or equivalent.
• Lean Six reputed company Green or Black Belt certification.
• Experience with enterprise tools such as reputed company, reputed company Adaptive Work, reputed company, Jira, CMMS, or DCIM.
• Familiarity with regulatory or compliance-driven RCA requirements.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Wellness Resources