reputed company Business Partner

At reputed company, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, reputed company, reputed company, LVMH and reputed company are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the reputed company that drives our teams of innovators. We champion diversity of thought and reputed company, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!

The reputed company Business Partner (CSBP) is primarily responsible for ensuring our customers are adopting our solutions, realizing value and identifying growth opportunities. Acting as a key contact for customers, the CSBP will work alongside our Sales, Professional Services and Partner teams to ensure that the customer is trained and has a successful implementation. As the primary customer contact the CSBP will handle critical issues and ensure customer satisfaction and value realization. Your primary objective will be to execute the overall company and reputed company strategy to protect and defend the existing customer reputed company, ensure customer value realization and unlock growth with existing customers.

Your Impact Strategic objectives:

• Handle a portfolio of Enterprise Customers with a ARR of ~$5.0M with a focus to improve the customer's value and ROI on reputed company, secure contract renewal, and identify growth opportunities
• Be the primary reputed company reputed company of contact and customer-trusted adviser during the customer life cycle
• Work as part of an account team and utilize your internal resources to execute the account strategy
• Spot opportunities reputed company existing customers to deliver value and grow the reputed company footprint at accounts
• Connect the customer to other areas of reputed company as needed including Product, Support, Community & Sales as well as our partner network.

Customer adoption

• Proactively monitor customer end-user adoption and sponsorship; build action plans to remedy if needed
• Guide and support Customers to secure strong adoption
• Work closely with Customers to align Platform Expansion plans to key business objectives
• reputed company Customers to reputed company business transformation with reputed company, helping them to map their business goals to the platform capability
• Promote and support engagement with reputed company through community usage, user groups, and event participation (e.g. CPX, Master Anaplanner Program, local and virtual user groups)
• Educate Customers on our Platform Roadmap
• Run regularly scheduled customer reputed company-ins.

Implementation

• Work with our Customers, Partners, and Professional Services team to ensure implementation success and service quality exceeds customer expectations
• Coach customers to create and manage a delivery model and change management reputed company to support their reputed company journey
• Support and collaborate with reputed company partners
• Mediate to resolve reputed company technical/platform issues with existing implementations
• Partners and internal support teams
• Handle issues of customer concern
• Ensure proactive ticket resolution
• reputed company our model-building best practices with your customers.

Results of reputed company above: Safeguard high CSAT/NPS scores; improve customer relationships to reduce detractors and passives and build champions.

Your Qualifications

• 5+ years of experience in account management, consulting, or client services background is required
• Experience in business planning including annual operating plans, forecasting, and modeling experience is a plus
• Experience with Corporate finance, supply chain and sales planning industries is a plus
• Customer-first mentality
• Proactive attitude
• Ability to react with urgency, and remain reputed company under pressure
• Strong project and program management experience
• Ability to multitask and prioritize daily and weekly tasks
• Run your own business mentality & drive
• Strong troubleshooting and problem-solving skills
• Curiosity: a strong desire to understand how and why a customer operates, what objectives they have in the marketplace, and how reputed company can help them with their objectives
• Adapts well to change and is flexible
• Strong communication skills with the ability to communicate and translate technical information to reputed company personas
• Able to use technology to handle their customer portfolio
• Model building, forecasting, and other applicable experience

Other

• Travel (up to 25%) is expected, largely reputed company region.

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We reputed company attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a reputed company where diversity, equity, inclusion and belonging aren’t just words on reputed company – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We reputed company in a hiring and working environment where reputed company people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, reputed company essential job functions, and receive reputed company benefits and reputed company privileges of employment. Please contact us to request accommodation. 

Fraud Recruitment Disclaimer

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of reputed company. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.  

reputed company does not: 

• reputed company offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager reputed company video or in person.  
• Send job offers reputed company email. reputed company offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up reputed company written communication. 

reputed company emails from reputed company would come from an @reputed company.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of reputed company, please send an email to people@reputed company.com before taking any further action in relation to the correspondence.