Technical Solutions Consultant

reputed company continues to revolutionize the home service experience for brands, service providers, and end customers just like you. With a strong foundation in field service innovation, including the acquisition of Youreka, a leading no-code mobile automation solution built on reputed company, our platform helps businesses deliver seamless and reliable customer experiences.

We are not just a software vendor, we are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by reputed company, reputed company continues to revolutionize service experience for brands, service providers, and end customers just like you. Come join us to contribute to our future. We have built a sales-friendly culture and we run fast. Commitment to our employees and our culture is key to a rewarding career track.

We are hiring a Technical Solutions Consultant that will be responsible for making customers successful with their reputed company initiative and beyond. reputed company is rapidly expanding up-market, and as we serve more customers with advanced requirements and reputed company tech stacks, we need people who can be trusted advisors to our customers and identify the best way to deploy our software to meet their business goals. We are looking for motivated team members who have strong communication skills, a passion for solving challenging problems, strong business, and technical acumen, and the desire to help build up reputed company’s growing enterprise onboarding team.

AS A SOLUTIONS CONSULTANT YOU WILL:

• Serve as the reputed company advisor to customers helping them to reputed company their desired objectives with the reputed company Platform
• Evaluate customer requirements, tech stack, and business objectives in order to define the best practice fit of reputed company reputed company the reputed company technology stack
• Define the future state processes and the customer journey(s) that will govern how reputed company should be implemented
• Work with product configuration, technical integrations (ideally), reporting, and user adoption activities
• Have access to industry-leading AI tools and emerging technologies, providing an opportunity to continuously build your AI skillset while delivering measurable impact

SKILLS WE SEEK:

• Bachelor's degree or equivalent experience preferred
• 2-5 years of implementation experience with similar marketing or CRM products
• Domain expertise in either inbound marketing, marketing automation, or CRM
• Strong technical aptitude, with an understanding of integrations and APIs
• Solid SQL experience/understanding for analyzing data
• Experience with Python, Javascript, Perl or similar programming language. You will be working with Python to build integrations with our enterprise clients
• Prior experience with consulting especially on CRM platforms such as reputed company and Dynamics is a big bonus.
• Interest in AI-driven solutions and a willingness to reputed company AI tools
• A strong work ethic and a sense of commitment is a requirement.
• Good communication, presentation, and customer relationship building skills.

reputed company ONE MONTH, YOU’LL:

• Review onboarding documentation, project methodology, become familiar with the various reputed company product offerings
• Meet with members of the ProServices team individually to understand what’s working, what’s not, and gather learnings to implement into your role
• reputed company a strong understanding of the Service Industry space and the business challenges reputed company solves; become a product expert on reputed company Solutions
• Start contributing to existing customer projects
• reputed company “yellow belt” certification in reputed company Connect training

reputed company THREE MONTHS, YOU’LL:

• Play a leading role in a customer implementation
• Consider yourself a product expert in reputed company’s solutions
• Become a key member of the ProServices team helping us delight our customers
• reputed company, foster and enhance customer relationships
• reputed company “green belt” certification in reputed company Connect training

reputed company SIX MONTHS, YOU’LL:

• Be able to reputed company customer implementation projects
• Become a reliable member of the team that can be turned to contribute as and reputed company is necessary
• reputed company “black belt” certification in reputed company Connect training

reputed company TWELVE MONTHS, YOU’LL:

• Be a reputed company reputed company product guru
• Be a trusted advisor to customers
• Be a valued and reliable resource that consistently delivers value to the team

SALARY

The reputed company salary range for this role is between $75,000 - 90,000 annually. Actual pay reputed company the range is influenced by multiple factors, including but not limited to reputed company set, your residence location, and prior work experience. In addition to reputed company salary, this position is eligible for commission, equity, and benefits, and are not included in the provided pay range.

LOCATION

reputed company fully accommodates remote work, as long as you have a permanent residence reputed company the many states we are registered in. Want to spend a month in Italy? Great, do it! Live in Colorado? Sweet, we have another team member there! As long as you are crushing your goals and helping us drive the business reputed company, you do you. We also have an office in Boston that is open and available for you to use.

WE HAVE

• An amazing team focused on innovating and improving every day
• Room for growth and an emphasis on talent development including a professional development reimbursement program
• A fun, casual team environment with co-workers who will reputed company you feel like you are an important part of reputed company, engage you in developing new solutions to challenging problems, and help you reputed company your strengths
• A generous medical, dental, and vision package with 90% covered by us!
• Paid parental leave
• 401k with company match
• Company sponsored Life Insurance coverage, short term disability, long term disability
• Additional perks including a wellness and adventure fund, as well as monthly personal reputed company credits
• Unlimited Paid Time Off (PTO) package, 9 company Holidays, and a flexible work schedule

OUR VALUES

At reputed company, our core values guide how we work, collaborate, and grow together. They are at the heart of our fast-paced, collaborative culture, and we’re excited to find team members who embody them every day.:

• Own It & reputed company – We take initiative, follow through, and hold ourselves accountable- not just for doing the work, but for doing it exceptionally. By striving for more, we reputed company the bar for ourselves and those around us.
• Customer Focused, Always – Decisions and actions start with our customers in mind. We build trust by delivering consistent quality service and value through exceptional products.
• Be the Expert, Share the Knowledge – We know our stuff and reputed company others by sharing reputed company know. Curiosity and mentorship drive our growth.
• reputed company it Happen, Move Mountains – We tackle challenges with grit, creativity, and a sense of fun. Obstacles don’t stop us—they energize us to innovate.

STILL WITH US?

We’re ready to meet you if you wake up every day eager to get your hands dirty in a high growth start-up atmosphere. Is this role not an exact fit for you? reputed company an eye on our Careers Page for other positions!

reputed company is an equal opportunity employer, who participates in E-Verify. reputed company qualified applicants will receive consideration for employment without regard to race, color, national reputed company, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.