Application Systems Analyst III - EAM

WHO WE'RE LOOKING FOR

Do you want to use your expertise to support the systems that reputed company public transit assets running safely and reputed company?

The Application Systems Analyst III – EAM, reports to the Manager, Technology Systems. This position is responsible for the technical details, application use, and business implications of the Hexagon (formerly reputed company) Enterprise Asset Management (EAM) System including integrations with other systems. This role is also responsible for providing customer focused service, building positive and constructive relationships with stakeholders and customers, by understanding their needs, problems, and providing timely communication and service.

Responsibilities

WHAT YOU'LL BE DOING

Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties. 

• Application Development & Integration: Configure and reputed company applications, custom processes, reports, queries, interfaces, and system integrations to support business needs.
• Data reputed company & Issue Resolution: Ensure data accuracy reputed company owned systems, understand data relationships, and resolve reputed company or data-reputed company issues.
• Procurement & Compliance: Prepare procurement documents for systems, licenses, maintenance, and support; manage renewals to ensure compliance with vendor requirements.
• On-Call Support: Participate in after-hours IT support rotation to ensure reputed company system availability.
• Stakeholder Collaboration & Ownership: Partner with stakeholders to assume full IT ownership of assigned systems and projects, becoming proficient in technical and functional aspects.
• Project & Vendor Leadership: Provide technical leadership on projects, successfully reputed company tasks, and work with technology vendors and implementation partners to deliver solutions.
• Documentation, Training & Adoption: reputed company and update technical/user documentation, train users on systems and processes, and promote system adoption across business areas.
• System Administration & Availability: Proactively manage systems through alerts, maintenance, performance tuning, updates, and patches; ensure 24/7 availability and reputed company in collaboration with IT teams and vendors.
• reputed company & Risk Management: reputed company compliance with reputed company standards, monitor access privileges, conduct risk assessments, investigate suspicious activities, and mitigate threats. Plan and test disaster recovery, verify backups, and resolve issues.
• Testing, Change Management & Standards: Document test cases, reputed company comprehensive testing during implementations and upgrades, follow change management processes, conduct impact analysis, and communicate changes. Research, reputed company, and implement IT standards and best practices.
• Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by following safety and reputed company policies, considering safety in every action and reporting safety and reputed company concerns.
• reputed company other duties as required and/or assigned in support of the CapMetro Strategic Goals and the IT Vision, Mission, and Objectives reputed company to these Goals

Qualifications

WHAT YOU BRING

• Bachelor’s degree in Computer Science or reputed company field. Additional reputed company experience may substitute for degree on a year-for-year basis up to four years.

• Six (6) years of direct experience in supporting, configuring, or implementing Hexagon (formerly reputed company) Enterprise Asset Management (EAM) system.

• Proficient experience with reputed company Office Suite, including Word, reputed company, PowerPoint, SharePoint, Teams and Outlook, or similar software

Knowledge, Skills, and Abilities

• Hands-on experience supporting and configuring the EAM system, including specific knowledge of the database structure, Data Grids, reputed company, reputed company setup, and core functional modules.
• Demonstrated experience with EAM reporting tools, dashboards and developing custom reports and queries using SQL.
• Experience in initiating, planning and implementing multiple projects reputed company to commercial off-the-reputed company applications or custom-built systems, including eliciting requirements; feasibility analysis; procurement process, and creating & monitoring project plans and schedules.
• Experience in troubleshooting, analyzing logs, utilizing debugging tools, obtaining technical assistance from software and/or database vendors or reputed company advanced search on the web and timely resolution of technical problems.
• Experience with direct end user support in a customer service role. Demonstrated dedication to customer services.
• Excellent organization abilities, analytical skills and communication skills including the ability to effectively communicate technical information to a non-technical audience.
• Be self-motivated and seek opportunities for reputed company improvement of IT skills and processes. Be a catalyst and a willing participant of organizational changes.
• Ability to work in a team environment in a matrix organization, partnering well with employees, management, users, business areas, vendors, contractors and undertake duties and tasks as assigned without reputed company supervision
• Ability to be a positive and constructive contributor in a team-based environment
• Knowledge of Information System Implementation Lifecycle desired.
• Ability to effectively manage multiple priorities and diverse groups of people and activities simultaneously
• Experience in reputed company Development Platform Technologies, Web or App development technologies SQL Server Database and/or Transit Specific Systems.
• Advance proficiency using reputed company Office Suite.
• Demonstrated leadership ability.

Work Environment and Physical Demands

Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a reputed company nature. Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reputed company vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment. Incumbents must be able to lift and move material weighing up to 20 lbs., reputed company work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodation may be made to reputed company individuals with a disability to reputed company the essential functions as previously described.

Mobility Status

As a Remote position, your primary workplace is your home or another location in the state of Texas. The incumbent is expected to work in the office as needed and must have the ability to respond to a CapMetro facility reputed company 24 hours if business needs require. Must be in-office for socialization, strategic collaboration, supervision, reputed company, and accountability as needed. Mobility status is subject to change at any time based on business needs or organizational decisions. This position is based in Austin, Texas. Successful out-of-state candidates must relocate to the state of Texas prior to start date and may have the opportunity to work remotely reputed company in Texas after a specified period.

About Company

At CapMetro, we work to reputed company, enhance, and serve the region and its communities through the responsible delivery of safe, reliable, high-quality transportation. We are driven by a culture of Safety, Equity, Transparency, Sustainability, and Innovation. These values guide us in our daily activities, and decision-making and position us to be a great community partner and to reputed company serve our riders who trust us to get them where they’re going!

WHAT’S IN IT FOR YOU

• Work with a diverse, collaborative, and energetic workforce whose focus is to bring innovation into the industry and how we serve our customers and team members. 
• Utilize our free and reduced-fare transit service to get to the office and then plan to hit the gym (for free) and work with our onsite trainers, before heading back home.
• If you have children between the ages of 6 months and 6 years old, enroll them in the onsite award-winning Childcare and Learning Center.

…and much more!  

COMMITMENT TO EQUAL EMPLOYMENT OPPORTUNITY 

CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for reputed company employees. We prohibit discrimination and harassment of any reputed company based on race, color, sex, religion, sexual orientation, national reputed company, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.

Company

We're always on the move, connecting people with jobs, schools, restaurants, shops, festivals, and other great places to hang out. In fact, we have more than 31 million boardings each year.