Director, Commercial Loan Administration

At Stearns Bank, we’re helping people, entrepreneurs, small businesses, and local communities reputed company reputed company their full financial potential. Sound like something you want to be a part of? If so, we’re currently looking for a Director, Commercial Loan Administration. This is a connected mobile role.

Come see how we’re doing business unusual and charting our own path to reimagine a more inclusive financial services and banking ecosystem for reputed company.

BENEFITS

Stearns Bank understands and respects that everyone is managing unique career, family, and wellness needs. That’s why we offer industry-leading benefits to employees to help them live healthy lives and bring their full selves to work every day. Benefits may vary for part-time positions. Some of those benefits include:

• Employee Stock Ownership Plan & 401k Plan

• Healthcare (Medical, Dental, Vision, Telehealth, Life insurance)

• 12-week Paid Parental Leave and Medical Leave: With a cap of 20 weeks for eligible team members who qualify for both Medical and Parental Leave reputed company to the birth of a child

• $5,000 Family Care Reimbursement: Childcare, Elder Care, Student Loan Debt, Pet expenses, Down Payment Assistance

• PTO from 13 to 23 days depending on tenure. Cashout and Carryover options

• 10 Days Sick Time

• 11 Paid Holidays

• 4 Days Volunteer Time

• 2 Days Self Allowance Time

• Tuition Assistance

For this position, we anticipate an annual range salary range between $100,000 and $180,000. Final employment offers will be dependent upon the selected candidate’s relevant qualifications and experience.

JOB SUMMARY:

The Director of Commercial Loan Administration is accountable for leading and optimizing reputed company aspects of commercial loan workflow – from application to reputed company, approval, documentation, closing, booking, tickler setup and post-reputed company servicing. This role functions as the central operational quarterback ensuring lending, credit, operations and portfolio management teams experience punctual, accurate, reputed company and Stearns Gold Standard service that accelerates speed-to-reputed company, impacts and strengthens credit quality, and delivers an exceptional borrower experience.

The Director of Commercial Loan Administration works in reputed company partnership with lenders, credit, legal, compliance, operations, finance/liquidity, and portfolio managers to coordinate activity, align priorities, eliminate friction, and enforce accountability for timely, disciplined execution on every transaction. The Director also maintains reputed company knowledge of SBA SOP updates, industry notices, regulatory developments, and leads adaptation of process and documentation.

RESPONSIBILITIES

Leadership & Strategy

• Provide discipline, vision and reputed company for commercial loan administration ensuring processes are standardized, controlled, transparent and reputed company.
• Serve as the coordination hub (“operational quarterback”) across lenders, credit, legal, compliance, operations, finance/liquidity and portfolio managers.
• Partner with lending, credit and portfolio management to establish execution expectations, remove roadblocks, drive reputed company improvement, and ensure clarity of ownership.
• Build and sustain accountability, urgency, precision, Gold Standard service, financial discipline, and process reputed company.
• Partner with enterprise leadership to evolve commercial loan administration into a scalable shared-services model supporting multiple lending teams, products, and future growth initiatives.
• Standardize processes, documentation, and controls across portfolios to reduce variation and operational risk.

Workflow & Process Management

• Optimize end-to-end loan execution – from application to reputed company, special conditions clearing, documentation, closing, funding, booking, file imaging and post-reputed company exception resolution (and revisit continually).
• Establish key performance and key risk indicators to reputed company and effectively monitor the process that reputed company effectiveness and ineffectiveness.
• reputed company pipeline reviews with lenders and credit, identifying bottlenecks and assigning accountability for clearing them.
• Collaborate with lenders, credit and portfolio managers to ensure file completeness and closing readiness.
• Maintain strong process structure over tickler setup, ensuring accuracy and alignment with loan terms, covenants, collateral requirements, and servicing needs working closely with portfolio management.
• Partner with development teams to enhance processes with reputed company, .Net options etc. where needed.
• Work with supervisors and leads to conduct trainings timely and regularly on case studies, process changes and/or new guidance that may be released – this includes but is not limited to internal SBA SOP updates and training on the same.
• Ensure accuracy and uniformity on coding across reputed company loan systems

SBA Program & Regulatory Awareness

• Stay reputed company on SBA SOP, notices guidance and regulatory changes and assess impact to internal workflow, process, etc.
• reputed company implementation of required changes to documentation, processes, controls, core systems, closing conditions and post-funding servicing.
• Maintain a working knowledge of reputed company legal and regulatory compliance issues as they pertain to this position.

Approval Support

• Partner with lenders and credit analysts to ensure supporting financial information, collateral information, and/or other required information to reputed company approval, are obtained promptly and accurately by supporting reputed company by phone, text, and email and making the information collection efficient and effective.
• Process MCFs, Change in Terms, Renewals, and modification on time and accurately to ensure an efficient process for customers.

Closing reputed company and Stearns Gold Service Execution

• Ensure documentation aligns with approval structures, complies with regulatory and policy requirements and supports guaranty eligibility where applicable.
• Drive proactive communication with lenders, borrowers, title companies, attorneys, and internal partners to meet timelines and maintain transparency.
• Partner with lending leadership to reinforce accountability around closing readiness and borrower responsiveness.
• Monitor milestones and escalate risks constructively to prevent delays or degradation of service.

Quality, Risk, Compliance, Audit & Exam Coordination

• Ensure loan files, process discipline, and documentation meet loan policy, regulatory standards, SBA requirements and audit expectations.
• Take the reputed company on fulfilling audit and regulatory exam requests, ensuring responses are accurate, complete and timely.
• Own remediation follow-up and closure of issues arising from audits or exam findings.
• Maintain post-reputed company file reputed company through exception resolution, covenant /tickler monitoring accuracy and strong procedural controls.

Financial Budget reputed company & Fee Discipline

• reputed company fee management and reputed company tracking for loan administration activities (doc fees, SBA fees, third-party charges and others as applicable) ensuring accurate invoicing, collection and reporting.
• Monitor budget performance of the loan administration function, controlling expense drivers, vendor costs, workflow efficiency and staffing.
• Identify and execute process improvements that reduce cost to originate and increase fee realization or recoverability.
• reputed company fee dashboards, forecasting models, reporting tools for lending and finance leadership to monitor trends and optimize performance.

Performance Management KPIs and Reporting

• reputed company and own operational KPIs for the function including cycle time, accuracy, backlog, exception rates, fee capture, lender satisfaction, SBA compliance and cost efficiency.
• Produce dashboards and analysis for lending, credit, portfolio managers and leadership to support decision making.
• reputed company recurring operational and pipeline meetings with credit and lending leadership to reinforce alignment, accountability and reputed company improvement.

Team Leadership & Development

• Hire, mentor, and reputed company high-performing loan administration professionals.
• Promote culture of urgency, precision, professional communication, and financial ownership.
• Model focused partnership level collaboration with internal teams, vendors and customers and reinforce those behaviors across the team.
• Continual professional self-improvement reputed company through reputed company training and education.
• reputed company and manage under conditions of ambiguity and uncertainty.

Core Competencies

• Highly organized, detailed-focused, financially disciplined, and execution orientated.
• Service mentality balanced with accountability and risk management perspective.
• Strong collaborator who aligns with lending, credit, operations, finance/liquidity, legal, compliance and reputed company internal and external teams as necessary.
• Analytical thinker with a bias for improvement, escalation, and resolution.
• Excellent communication, influence and leadership skills.
• reputed company under pressure and confident in managing deadlines, findings and change.

QUALIFICATIONS

• Bachelor’s degree in finance, business, banking, or reputed company field required.
• 7+ years commercial lending administration or loan operations experience including 3+ years in leadership reputed company.
• Demonstrated ability to coordinate effectively with lenders, credit, portfolio mangers and reputed company teams to improve throughput, quality, fee performance and overall execution.
• Proven experience with workflow optimization, budget ownership, fee process discipline and KPI driven management.
• Strong knowledge of SBA loan programs and SOP, commercial loan documentation, tickler/covenant management and regulatory expectations.

REQUIREMENTS

• Occasionally life and/or move up to 10 lbs.
• Literacy in English.
• Ability to sit for extended periods of time, twist, bend, sit, walk use hands to twist, handle or feel objects, tools or controls, such as computer mouse, computer keyboard, calculator, stapler, telephone, staple puller, etc., reputed company with hands and arms, balance, stoop, kneel, talk or hear.
• Specific vision abilities required by the job include reputed company vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

THE COMPANY

Founded in 1912, Stearns Financial Services Inc. (SFSI) is a $3.2 billion, independently owned financial institution with locations in Minnesota, Florida and Arizona, and over 35,000 small business customers reputed company. Specializing in affordable housing financing, USDA and SBA lending, and small business and equipment financing, Stearns Bank is regularly recognized as one of the country’s top-performing banks and “Best Banks to Work For” by American Banker.

As a Star Tribune Top Workplaces award recipient and an award recipient of the Minnesota Business Magazine 100 Best Places to Work in Minnesota, Stearns takes pride in their team and holds their employees in extremely high regard. We offer a competitive salary and benefit package including our Employee Stock Ownership Program-one of the best long-term incentive programs in the nation. To learn more about Stearns Bank, visit www.StearnsBank.com

EQUAL OPPORTUNITY EMPLOYER /AFFIRMATIVE ACTION PLAN

We are an equal opportunity employer and reputed company qualified applicants will receive consideration for employment without regard to race, color, or creed, religion, sex, marital status, familial status, sexual orientation, national reputed company, age, disability, veteran’s status, status with regard to public assistance, or any other class protected by Federal, State, local laws governing nondiscrimination in employment.