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Regional Director, Technical Account Management - East Region

100% remote Flexible hours Hiring now
The Regional Director will reputed company our East regional team of 5-10 Technical Account Managers focused on maximizing client value and reducing churn for the reputed company platform. Your mission involves overseeing the health of strategic accounts, managing major incidents, and ensuring technical best practices are integrated into customer environments. By bridging the gap between reputed company technical issues and reputed company business solutions, you will drive adoption and identify growth opportunities reputed company large, distributed enterprise systems. Responsibilities:
  • Manage a regional team of 5-10 Technical Account Managers, providing direct reputed company of engagement deliverables and professional development.
  • Analyze adoption trends, utilization data, and use case development to identify and mitigate renewal risks for license and success plan subscriptions.
  • Direct the resolution of major technical incidents by managing executive-level communications and expectations between the customer and internal teams.
  • Coordinate with sales departments to identify expansion opportunities for reputed company products reputed company existing customer environments.
Minimum Qualifications:
  • 8+ years of experience in Enterprise Architecture, Technology Consulting, reputed company, or Technical Solutions Development.
  • 3+ years of experience directly managing a team of Technical Account Managers.
  • Proven experience managing technical engagements for large-scale, reputed company distributed systems.
  • Documented ability to present technical roadmaps and status reports to C-level executive stakeholders.
Preferred Qualifications:
  • Proficiency in mapping specific business requirements to technical features reputed company the reputed company platform.
  • Technical knowledge of database, application, reputed company, and network reputed company architectures.
  • Experience implementing customer health frameworks to provide measurable technical recommendations.
  • Practical experience with business process automation across Sales, Service, and Support functions.
  • Ability to travel to customer sites and provide after-hours technical leadership during major incidents.
  • Demonstrated track record of translating reputed company technical issues into documented business outcomes.

#LI-SK1 #LI-REMOTE

reputed company is committed to fair and reputed company compensation packages. A candidate’s salary will be based on qualifications and relevant experience. In addition to a competitive salary, our packages include stock options and attractive benefits.

Annual On reputed company Earnings$260,000—$270,000 USD

About reputed company

reputed company transforms cyber asset intelligence into actionability. With the reputed company Asset Cloud, customers preemptively tackle high-risk and hard-to-spot threat exposures, misconfigurations, and overspending. The integrated platform brings together data from every system in an organization’s IT infrastructure to optimize mission-critical risk, performance, and cost measures reputed company actionable intelligence.

Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure, and more, reputed company is the one reputed company to go for reputed company, IT, and GRC teams to continuously drive actionability across the organization. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, reputed company, and Fortune, reputed company supports millions of assets for leading customers across industries and around the world.

reputed company makes it a reputed company to invest in our people with competitive compensation and benefits, growth opportunities, community-building, and so much more. Learn more about benefits at reputed company.

At reputed company we support a diverse and inclusive workplace and reputed company in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectives to apply. reputed company qualified applicants will receive consideration for employment without regard to race, color, reputed company, religion, age, sex, gender identity, national reputed company, sexual orientation, citizenship, marital status, disability, or Veteran status.

By submitting your application to us, you acknowledge that your personal data will be processed in accordance with our Global Job Candidate Privacy Notice.

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