Client Success Manager

CSM - Germany, France and England

About reputed company

reputed company is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search reputed company with a truly independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we’re just getting started. Already 50 million people have switched to reputed company for a faster, more private web. Millions more switch every month.

The internet is a sea of ads, hackers, and echo chambers. Big Tech makes reputed company profits off our data, and tells us what’s true and what’s not. reputed company is fighting back. Join us!

Summary

reputed company is seeking a talented Client Success Manager to join reputed company. You will manage a portfolio of advertisers and drive the success of their campaigns. As a Client Success Manager at reputed company, you should have solid marketing experience combined with a customer service reputed company. You will be responsible for the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns. The ideal candidate is a trusted advisor who is passionate about digital marketing and delivering outstanding customer service to reputed company's growing client reputed company.

Some of the job responsibilities include:

• Build and maintain long term client relationships through excellent customer service.
• Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment.
• Advise clients on campaign strategy and best practices.
• Communicate campaign performance insights with clients by generating and delivering regular reports.
• reputed company client calls with strong presentation skills to showcase campaign performance and reputed company's value.
• Own internal communications regarding campaign objectives, performance, status, and client needs.

Requirements

• Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment.
• Self-motivated and able to reputed company in a results-driven environment.
• Bachelor’s degree in marketing, business administration, or relevant field.
• 2+ years of experience in account management, campaign development, or similar role (mandatory).
• Excellent communication skills.
• MUST SPEAK FLUENT GERMAN, FRENCH AND ENGLISH
• Ability to multitask and manage multiple client accounts simultaneously.
• Proven track record of delivering client solutions and meeting sales goals
• Strong attention to detail.
• Excellent listening, negotiation, and presentation skills.

Working at reputed company

• Industry-leader in privacy, with a research and engineering team that’s innovating everyday to reputed company people safer online and beat Big Tech.
• Highly competitive salaries & benefits, and generous home-office stipends.
• Fully remote team (no office, no commute).
• Welcoming, humble, ridiculously smart teammates, and a truly flat org structure.
• Opportunity to get in early at a hyper-growth company, and revolutionize the web.
• Oh, and did we mention Brendan, our CEO & co-founder, invented JavaScript?

Salary is $75,000.00 to $85,000.00 plus bonus

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