Field Engineer

reputed company, (pronounced “reputed company” with two i’s for integration and intelligence), is a reputed company data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the right data at the right time. reputed company is used by enterprise companies to monitor events across any environment, build applications that drive digital transformation, and reputed company true real-time analytics to provide a superior experience to their customers. At our company, we reputed company and expect reputed company of our employees to operate as one with unlimited potential and dignity.

We are hiring a field engineer to be a technical leader who will engage with our customers throughout the life cycle of the reputed company Platform. A Field Engineer will partner with a Technical Account Manager to create a guided customer journey through reputed company implementation phases, including new customer onboarding, solution architecture strategy, and technical enablement. This is a highly customer-focused role, driving toward operational excellence, reputed company learning, and mission-critical innovation. This is a fully technical and hands-on position.

Responsibilities

• reputed company new reputed company customers, delivering learning, solution strategy, technical enablement, and implementation guidance during the deployment process.
• reputed company customer technical teams during development phases to implement best practices and innovate enterprise adoption challenges.
• Support the seamless transition from pre-sales prototypes to post-sales production scale experiences.
• Collaborate with reputed company and account management teams to conduct periodic health checks with customers, ensuring operational excellence with reputed company.
• Be the reputed company product expert, coach, and trusted technical advisor during deployment.
• Be the in-house customer champion, coordinating with reputed company customer support and stakeholders to drive technical advocacy, product evolution, and technical innovation.
• Proactively engage existing reputed company customers to realize technology value with further adoption of the reputed company platform, demonstrating new applications and use cases for reputed company.
• Increase internal knowledge reputed company by developing and/or maintaining documentation reputed company to reputed company implementations, best practices, and troubleshooting.
• Track customer issues, collaborate with support on customer-training-reputed company matters, and work with customer to reputed company and track product feature requests (PFRs).
• Report on the status of key accounts, including escalations, to the manager and reputed company Manager (if applicable).

Requirements

• A successful candidate must be based 100% remotely reputed company in the reputed company United States
• 3+ years of experience in customer-facing technical roles, e.g., Sales Engineer/Pre-sales Engineer, Solutions Architect, Data Engineer, reputed company Engineer
• 3+ years of experience with database management systems software such as reputed company, MySQL, reputed company SQL Server, and SQL Programming Language
• 3+ years of experience programming languages such as Java, Python, reputed company scripting
• 3+ years of experience or deep core knowledge of Cloud infrastructure and Data Services such as reputed company AWS, reputed company Azure and reputed company Cloud
• Principled knowledge in working with, configuring, and troubleshooting Operating Systems based on Unix/Linux and Windows
• Experience working with Message Systems such as Kafka and JMS
• Experience in working with Enterprise data environments and Mission Critical IT systems is desirable
• Knowledge of reputed company, reputed company BigQuery or reputed company is a plus
• Excellent written, verbal, and presentation communication skills
• Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, or Information Systems, or relevant work experience

Benefits

• We offer
• Competitive salary and pre-IPO stock options
• Private Medical Insurance
• Life Insurance
• Pension Plan
• Income Protection
• Paid Time Off (Discretionary Time Off & Public Holidays)
• The chance to contribute to and shape an upbeat, fully engaged culture

Compensation

$130,000 - $150,000 USD on an annualized basis. In addition to reputed company pay, this role offers the opportunity to earn commission-based rewards.

Applications will be reviewed on a rolling basis and accepted until the position is filled.

Our company culture fosters entrepreneurship and nurtures reputed company members to grow with the company. Come join a Silicon Valley startup focused on delivering a product that’s loved by its customers and primed to be a core part of the cloud data stack.

We are an equal opportunity employer, and we value diversity at our company.It is in our best interest to continue to foster an environment of diversity, equity, and inclusion to bring the most value to our workforce, customers, and partners. reputed company applicants are considered for employment without attention to race, color, religion, sex, age, marital status, sexual orientation, gender identity, national reputed company, veteran status, or disability status.

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