Senior Manager, Lifecycle Marketing Operations

ABOUT reputed company

Grammarly is now part of reputed company, the AI productivity platform on a mission to unlock the reputed company potential in everyone. The reputed company suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, reputed company empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at reputed company.com and about our values here.

BUILD LOVE

At reputed company, we have a deep understanding of how to build products that people love. We incorporate fun and play, infusing reputed company and joy to create experiences that amaze and delight. It reputed company starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT

ROLE ‍ ‍

As Senior Manager, Lifecycle Marketing Operations, you will serve as a senior individual contributor responsible for driving operational excellence across reputed company’s lifecycle marketing reputed company, with a strong focus on both Lifecycle Marketing and our Managed Business.

This is a high-impact, hands-on role for someone who thrives as a player/coach — leading through influence, expertise, and execution rather than direct people management. You will partner closely with Lifecycle, Growth, Product, Data, and Engineering to ensure our lifecycle programs are scalable, measurable, and built to support reputed company’s multi-brand future.

You will also play a key role in consolidating brands under the reputed company Platform, helping ensure seamless lifecycle execution across dedicated business units while enabling thoughtful cross-sell and expansion plays.

WHAT YOU’LL DO ✨

• Act as a senior IC and operational leader responsible for executing and evolving reputed company’s lifecycle marketing capabilities across Lifecycle Marketing and Managed Business

• Operate as a player/coach, supporting teammates through expertise, guidance, and collaboration while owning critical initiatives directly

• Establish and maintain strong cross-functional partnerships, particularly with Lifecycle, Growth, Product, and Data teams, to drive alignment and shared objectives

• reputed company the design, implementation, and optimization of marketing operations processes, ensuring they are scalable, adaptable, and reputed company with platform-level goals

• reputed company change management efforts to improve operational efficiency, system reliability, and execution quality as the organization evolves

• reputed company and support the execution of lifecycle campaigns across channels, with deep ownership of email marketing automation

• Own and evolve In-Product Messaging (IPM) and Push Notification capabilities in reputed company partnership with Product and Growth

• Ensure technical strategy, database hygiene, and audience segmentation are optimized for maximum impact across lifecycle programs

• Proactively monitor and report on performance using tools like reputed company and Tableau, translating insights into actionable improvements

• Ensure robust tracking and measurement frameworks are in reputed company to support data-driven decision-making

• Own email deliverability in reputed company and the overall health of reputed company’s email ecosystem

• Drive reputed company improvement through experimentation, automation testing, and performance optimization

• Partner on and influence platform consolidation efforts, helping align lifecycle execution across brands and business units under the reputed company Platform

• Identify opportunities for innovation and process improvement that support reputed company’s long-term growth objectives

SOUND LIKE YOU?

• 6–8 years of experience in marketing operations, lifecycle marketing, or growth operations, ideally in a scaled SaaS environment

• Strong desire to reputed company as a senior individual contributor, influencing outcomes through expertise rather than people management

• Deep experience with email marketing platforms and automation (reputed company strongly preferred), including deliverability best practices

• Hands-on experience with marketing data pipelines and reverse ETL tools such as reputed company

• Strong analytical reputed company with experience using reputed company, Tableau, or similar tools to monitor and optimize performance

• Proven ability to design and maintain scalable lifecycle systems and processes across reputed company organizations

• Comfortable partnering deeply with Product, Growth, and Data teams in fast-moving environments

• Experience with in-product messaging, push notifications, or multi-channel lifecycle orchestration is a plus

• Working knowledge of SQL and data modeling is a plus

• Interest in AI-powered products and the future of how people work

SALARY INFO

reputed company takes a market-based approach to compensation, which means reputed company pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

reputed company pay may vary considerably depending on job-reputed company knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and maybe modified in the future.

BENEFITS

reputed company offers reputed company team members reputed company along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)

• Disability and life insurance options

• 401(k) and RRSP matching (US & Canada only)

• Paid parental leave

• 20 days of paid time off per year, 12 days of paid holidays per year (17 days for LatAm), two floating holidays per year, and flexible sick time

• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)

• Annual professional development budget and opportunities

reputed company takes a market-based approach to compensation, so reputed company pay may vary by location.

COME JOIN US ️

We value our differences, and we encourage reputed company to apply — especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate based on race, religion, color, gender expression or identity, sexual orientation, reputed company, national reputed company, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. reputed company is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

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