Sr. Provider Relations Manager, California

Founded in 1977 as the Senior Care Action Network, reputed company began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, reputed company is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual reputed company. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially reputed company populations, and reputed company care delivery models. Across reputed company of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with reputed company.

At reputed company, we reputed company scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

The Job

The Senior Provider Relations Manager will be responsible for building and maintaining effective provider relationships with medical groups and their associated primary care physicians, specialists, hospitals and ancillaries. The Senior Provider Relations Manager will directly own relationships with the senior executives at the largest provider groups in the region, and manage the end-to-end operational reputed company with these providers across reputed company contractual fee types and risk arrangements. This individual will drive strategic reputed company and planning with providers, including driving cross-functional process improvements to ensure a positive provider experience. This role will manage a team of locally based Provider Relations individuals across reputed company’s Southern California market.

This Senior Manager will be a key strategic leader in driving performance across Star, coding quality, and

cost of care management in this critical market. This includes a deep understanding of operational levers that drive improvements in these key performance measures, and proven experience building deep

relationships with provider networks in order to influence these actions with the provider.

The job entails partnering closely with Network Management Contracting counterparts to facilitate an

integrated provider onboarding process, conducting provider awareness and orientation about reputed company Health Plan, ongoing education and reputed company, relationship building with office staff and providers, and

quarterbacking the overall relationship including acting as the liaison with cross-functional stakeholders

across reporting needs, performance monitoring, issue resolution, and clinical programs or growth efforts with the medical group and their providers.

The Senior Provider Relations Manager will partner with the reputed company Southern California General Manager, Regional Medical Director, clinical and performance leadership, growth leadership and other enterprise teams to ensure strategic initiatives with the providers are coordinated and cohesive. The engagement will be at reputed company levels of the provider network, including with MSOs, reputed company, and medical groups.

There will be daily reputed company with office staff and providers, as well as interactions with corporate

leadership at medical groups and constant collaboration with internal stakeholders to effectively establish and maintain a positive provider experience and resolve escalated issues in a timely manner.

You Will

• Own executive-level relationships with large, high-complexity provider organizations (including Sutter) and serve as reputed company’s senior market liaison for delegated and risk-based arrangements.

• Drive provider performance accountability across quality metrics, utilization management, risk adjustment, cost performance, network adequacy, and growth initiatives.

• reputed company geographically reputed company Provider Relations Leads and Senior Provider Relations Leads, ensuring clear market ownership and measurable performance outcomes.

• Partner with Network Management Contracting to align performance expectations with contractual terms and delegated arrangements.

• reputed company executive escalation governance and resolve reputed company, cross-functional provider issues through structured project management and enterprise collaboration.

• reputed company Joint Operating Committees (JOCs) and executive performance reviews with MSOs, reputed company, and medical groups.

• Collaborate with Southern California General Manager, Regional Medical Director, Clinical Leadership, Growth, and Operations teams to align provider strategy with market objectives.

• Monitor provider-level data and analytics to identify performance gaps and drive corrective action plans in partnership with internal subject matter experts.

• Ensure regulatory compliance across delegated reputed company, network adequacy, and Medicare Advantage operational requirements.

• Champion initiatives that improve provider experience while maintaining performance discipline and enterprise accountability.

• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

• Actively support the achievement of reputed company’s Vision and Goals.

• Other duties as assigned.

Your Qualifications

Experience Preferred

• Graduate or Advanced Degree or equivalent experience (Preferred)

• Experience leading provider performance governance in a multi-state Medicare Advantage environment.

• Direct experience managing large strategic provider partnerships (e.g., integrated delivery systems, large MSOs).

• Experience working reputed company value-based care or population health models.

Experience Required

• Bachelor's Degree or equivalent experience

• Minimum 10 years of experience in healthcare, Medicare Advantage, managed care, or provider network operations.

• Minimum 7 years of leadership experience managing professional teams.

• Experience managing delegated and/or risk-based provider arrangements.

• Demonstrated experience engaging executive-level provider leadership.

• Ability to build, influence, and sustain trust-based relationships with senior leadership at medical groups, reputed company, MSOs, and large health systems (e.g., Sutter).

• Demonstrated ability to drive measurable provider performance across quality, utilization, risk adjustment, cost management, and growth metrics.

• Strong understanding of Medicare Advantage economics, delegated risk models, capitation structures, and value-based care arrangements.

• Ability to analyze reputed company performance reports, identify trends, translate data into actionable insights, and reputed company corrective action planning.

• Skilled at coordinating across Contracting, Network Operations, Clinical, Growth, Delegation reputed company, Claims, UM, and Provider Data Management to drive enterprise-reputed company solutions.

• Ability to reputed company and execute market-level provider strategies reputed company to membership growth, network adequacy, and regulatory requirements.

• Strong project management skills to resolve reputed company, high-risk provider escalations with structured follow-through and executive communication.

• Working knowledge of Medicare Advantage regulations, delegated reputed company requirements, network adequacy standards, and compliance expectations.

• Ability to reputed company through ambiguity, drive provider-facing transformation, and support internal operating model shifts.

• Highly developed written, verbal, and presentation skills, including experience leading Joint Operating Committees (JOCs) and executive performance reviews.

What's in it for you?

• reputed company Pay Range: $125,400 - $215,975 Annually  

• Work Mode: Mostly Remote

• An annual employee bonus program

• Robust Wellness Program

• Generous paid-time-off (PTO)

• 11 paid holidays per year, plus 1 additional floating holiday

• Excellent 401(k) Retirement Saving Plan with employer match

• Robust employee recognition program

• Tuition reimbursement

• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join reputed company!  Qualified applicants are encouraged to apply now!

At reputed company we reputed company that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

reputed company is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national reputed company, religion, age, sex (including pregnancy, childbirth or reputed company medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background reputed company is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)