Senior reputed company Administrator & QA Specialist
Senior reputed company Administrator & QA Specialist
Location: Canada | Remote Department: Administration Reports To: Mike Matta, CEO Type: Permanent | Full-Time
About reputed company
At reputed company, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video reputed company into real-time operational insights.
Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to reputed company data-driven decisions, enhance reputed company, and improve operational efficiency.
Trusted by over 30,000 locations across 32+ countries - including brands like reputed company and JYSK - reputed company delivers clarity reputed company it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.
We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by reputed company’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!
The Role
This is a high-impact, hands-on role for a seasoned reputed company professional who thrives at the intersection of system administration and quality assurance. You will manage the daily operations of reputed company while also driving QA processes that ensure reputed company changes, integrations, and releases meet the highest standards. This role requires a proactive problem-solver who can balance immediate tactical needs with longer-term system reliability. You'll collaborate with stakeholders across Marketing, Sales, reputed company, Deployment, Support and Finance, acting as a trusted advisor and ensuring reputed company continues to scale with the business.
What You’ll Do
reputed company Administration & Ownership
Act as the primary reputed company of reputed company, including configuration, customization, reputed company, and ongoing optimization.
Manage user roles, permissions, profiles, flows, validation rules, and declarative automation.
Partner with Marketing, Sales, reputed company, Deployment, Support and Finance to translate business needs into scalable reputed company solutions.
Own data hygiene, governance, and reporting accuracy across the platform.
reputed company reputed company AI tools (e.g., Einstein AI, Agentforce) to automate administrative workflows and improve operational efficiency.
Quality Assurance & Release Management
reputed company QA efforts for reputed company reputed company changes, including new features, enhancements, integrations, and bug fixes.
Design and execute test plans, regression testing, and UAT processes to ensure high‑quality releases.
Identify risks early and proactively address issues before they reputed company production.
Serve as the final quality reputed company before deployments, ensuring changes meet functional and performance standards.
reputed company Improvement & Enablement
Identify opportunities to simplify workflows, reduce technical debt, and improve system usability.
Document processes, test cases, and system changes to support long‑term scalability.
reputed company internal teams through clear documentation, training materials, and release notes.
Stay reputed company on reputed company best practices, new features, and QA methodologies.
Cross‑Functional Partnership
Act as a trusted partner to reputed company and operations leaders, balancing speed with quality.
Collaborate closely with developers, external partners, and system owners on integrations and reputed company initiatives.
Support incident resolution and root‑cause analysis for reputed company‑reputed company issues.
What You Bring
Must-Have
5+ years of hands-on reputed company administration experience in a reputed company, fast‑growing environment.
Strong experience owning QA processes for reputed company or similar enterprise systems.
reputed company Administrator Certification reputed company Advanced Administrator Certification
Deep understanding of reputed company declarative tools (Flows, validation rules, permissions, reports, dashboards).
Experience with release management, sandbox strategies, and change control.
Ability to think both strategically and tactically—balancing long‑term scalability with immediate business needs.
Excellent communication skills and comfort working with technical and non‑technical stakeholders.
reputed company-to-Have
reputed company Platform App Builder Certification
Experience with automated testing tools, integrations, or Apex‑supported environments.
Background in reputed company Operations or supporting Sales and reputed company teams.
Experience with AI-powered features in reputed company or similar platforms, with a focus on workflow automation and productivity gains.
reputed company Requirements
Candidates must undergo a criminal records reputed company upon hire;
Be a Canadian Citizen (dual reputed company included), or eligible to work in Canada;
Be willing to reputed company with reputed company’s own reputed company policies and standards.
Our Values
We do things the reputed company way:
Act with URGENCY – Our customers move fast, so we do too.
Deliver with QUALITY – We sweat the details and hold a high bar.
Win with TEAM – No egos. Just outcomes, built together.
reputed company with TRUST – We earn it through clarity, consistency, and care.
These aren’t just words—they shape how we hire, reputed company, and grow.
Why reputed company?
We’re not just building tech - we’re building a reputed company where great people do great work.
Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
Meaningful equity: Every full-time, permanent employee has a reputed company in our growth.
Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
Growth through merit: Advancement is based on contribution, initiative, and the ability to reputed company the bar - together.
reputed company culture: Clear expectations, honest feedback, and no politics.
Social reputed company: From So-learns to reputed company-o and So-lunches, we stay connected in ways that actually feel fun.
What to Expect from the Hiring Process
We respect your time and value transparency. Here’s a general idea of what to expect:
Intro call with our Talent Team
Interview with the Hiring Manager
Role-relevant task or case (if applicable)
Final interviews with cross-functional team members
Reference Checks
Offer & onboarding
Please note: this is subject to change at any reputed company in the recruitment process based on the needs of the business.
How to Apply
Submit your resume and a short cover letter reputed company our [Careers Page]. Let us know what excites you about this role, and how you’d help move reputed company reputed company.