Network Field Technician - Tier 2

OUR COMPANY

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.

We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO

As a Network Field Technician - Tier 2, you will support global deployment projects by installing, testing, and troubleshooting enterprise-grade network hardware and infrastructure. You’ll work closely with Project Managers and Network Engineers to ensure seamless and timely rollouts of networking solutions at customer sites around the world.

This role involves frequent international travel and hands-on technical execution in fast-paced environments.

KEY RESPONSIBILITIES

• Deploy and support network hardware including switches, routers, wireless access points, PDUs, and cabling systems (copper and fiber).
• Rack, stack, and cable equipment in compliance with data center and networking standards.
• Perform copper and fiber termination, testing, and troubleshooting to ensure optimal performance and adherence to specifications.
• Interpret network diagrams, port maps, and rack elevation drawings to execute deployments accurately.
• Assist in site readiness surveys including assessment of MDF/IDF power, cooling, and rack infrastructure.
• Conduct both pre- and post-installation Wi-Fi surveys using industry-standard tools.
• Collaborate with Network Engineers to support network implementation, issue resolution, and change requests.
• Document work completed, inventory used, and site conditions through comprehensive reporting.
• Maintain high quality and productivity standards while meeting strict project timelines.
• Uphold safety and operational protocols across various environments, including live data centers and construction sites.

ESSENTIAL CRITERIA

• 4+ years of hands-on experience in network deployments or field installations.
• Proficiency with enterprise networking hardware from major vendors (Cisco, Juniper, HPE, etc.).
• Strong understanding of cabling standards (Cat5e/6/6a, fiber types, patch panel management).
• Ability to interpret technical diagrams and Bills of Materials (BOMs).
• Strong troubleshooting skills for network connectivity and cabling issues.
• Excellent communication, organizational, and customer-facing skills.
• Comfortable lifting equipment up to 50 lbs and working in physically demanding environments.
• Must be available to work flexible hours, including evenings and weekends when needed.
• Must be willing and able to travel internationally on short notice.

DESIRABLE CRITERIA

• Certifications: CCNA, JNCIA, CompTIA Network+, or equivalent.
• Experience with wireless deployments and survey tools (Ekahau, NetAlly, etc.).
• Familiarity with structured cabling best practices, grounding, and labeling standards.
• Prior experience in enterprise, data center, or multi-site corporate environments.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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