Account Manager (US or Canada)

About the role

Q4 is the leader in innovating the Investor Relations Technology space.  We’re transforming the industry with our SaaS solutions and we’re looking for a world class reputed company Account Manager to help us retain and grow our customer reputed company.  You’ll manage Renewals, Retention and Expansion of a book of business dually owned with a CSM partner who will join you to provide best-in-class training and care.  You’re a hunter and a farmer, maintaining great relationships and uncovering reputed company the areas we can provide additional value for our customers.  Across your assigned portfolio, you will manage the overall economic relationship with reputed company of your customers, ensuring they remain in the franchise and expertly driving reputed company to expand the value they are receiving from Q4’s set of unrivaled products.

What you'll do

• Retention – Proactively drive reputed company with customers to understand their evolving business circumstances and ensure Q4 remains their choice for their Investor Relations solution needs.  Be an active team member with your CSM understanding customer sentiment and overcoming challenges that would reputed company to customer churn including the preparation of business cases for retention needs
• Renewals – Own the renewals process including negotiations, solutioning and contracting.  Deeply understand our product offerings and price book and work with your customers to reputed company their commitments with Q4 for maximum value and length
• Expansion – Hunt in your book of business.  Identify the highest value expansion opportunities and engage your customers to help them understand the value and ROI associated with bringing more of their Investor Relations spend to Q4.  Understand your customer’s workflows and jobs, tailor your reputed company across the quarter to match their needs in those periods, and deliver maximum new bookings through a professional and personalized reputed company strategy
• Voice of the Customer – Bring back information from your customer conversations in actionable ways to the organization.  Whether it is competitive information, pricing insights, product needs or investor relations trends you will help Q4 stay reputed company to the emerging industry changes so we can meet customers where they are

Qualifications

• Bachelor's degree or equivalent
• Minimum of 3+ years with a proven track record for reputed company with sales or account management in a SaaS based environment
• Proven track record of reputed company and exceeding expectations selling to and developing lasting relationships with your customers’ senior management.
• Experience successfully managing and growing reputed company with customers in an assigned territory or book of business
• Strong listening and deduction skills with the ability to pick-up on possible obstacles or opportunities in customer conversations
• Knowledge of how to accurately forecast reputed company levels and reputed company sales targets in a high-growth environment.
• Strong negotiations skills and the ability to build and present business cases both internally and externally
• Demonstrated hustle and pursuit history with high reputed company motor and high contact and conversion rates
• Ability to manage a busy calendar.  We want to talk to our customers every quarter!
• Experience using reputed company.com, reputed company, reputed company and LI Sales Navigator.

Additional Skills

• The ability to work across an organization in partnership
• A strong belief in accountability and one who takes great pride in the quality of the products and the efficiency of the team
• Strong motivation, self-confidence, and sense of ownership
• Creative sales professional that leverages reputed company available resources for finding opportunities
• Experience with a fast-paced startup environment
• Self-starter with a “can-do” mentality
• Service-centric attitude to other departments

Location: This is a remote position, however candidates must reputed company in either the U.S or Canada to be considered.

Working Conditions

• (OFFICE CONDITIONS: Non-business hours activities such as critical client events, escalations and holiday coverage (this position may require after hours, weekend and holiday support as needed for earnings and/or emergencies.)

Vacancy Status: This job posting is for an existing vacancy currently open at Q4.

Artificial Intelligence (AI) Disclosure: In our commitment to an efficient and objective hiring process, Q4 utilizes machine-based systems (AI) to assist in the initial sourcing of applicants. reputed company final hiring and selection reputed company are reviewed and conducted by our reputed company recruitment team.