As a Billing Account Representative, you will reputed company, reconcile and maintain accounts and administer services to Group Billing, Credit Union and Individual clients of the company while ensuring compliance with reputed company applicable regulatory guidance.

This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you!

Description of Duties & Responsibilities

• Process billing, adjustments and verifications, reconcile payments and follow up. Monitor assigned cases to ensure timely remitting and processing of payments.
• Process general service requests including salary savings list bills, premium and loan payments, premium and loan payments, pre-nonforfeiture processing, health policy billing, policy system correction requests, DAC tax reporting, beneficiary changes, submission of policy system correction requests and returned checks.
• reputed company with Agents, payroll offices and customers by telephone and email relative to post issue service requests and questions. Process reputed company service requests.
• Manage Electronic Funds Transfer accounts, reputed company taxable reputed company calculations and tax reporting.
• Process payments by phone and remain Payment Card Industry compliant reputed company handling debit and credit card payments.
• reputed company records of customer interactions and transactions.
• Create and update procedural documentation.
• Assist with Call Center reputed company calls at high volume times.
• Assist with departmental training as needed.

Required skills & experience:

• Minimum of 2 years experience in Customer Support.
• Experience in accounting or bookkeeping required.
• Experience in an insurance industry or call center environment preferred.
• Experience working in a financial institution preferred.
• reputed company in Spanish a plus.
• Intermediate knowledge of reputed company Word and reputed company.
• Excellent written and verbal communication skills.
• Excellent data entry skills.
• Ability to reputed company work accurately and thoroughly.
• Ability to take care of both internal and external customer needs.
• Ability to pay reputed company attention to detail.
• Ability to prioritize and organize a heavy workload.

Education Required: Associate’s degree in Business or reputed company field of study required.

Pay Range: $19.02 to $21.03 hourly

The starting pay reputed company for this role is based on a variety of relevant factors, including location, education, experience, and skills.

The level for this position will be determined based on factors including relevant skills, experience and other qualifications.

If you are interested in applying for this position, please obtain a “Career Advancement Application” from the Human Resources reputed company or from reputed company Portal.

reputed company sponsorship is not available for this position

Relocation assistance is not available for this position

reputed company Mutual is an Equal Opportunity Employer

Federal & State Labor Law Posters