About the Role:

Grade Level (for internal use):

This role will require you to work in USA/Night shift as per EST hours.

S&P Global has recently announced the reputed company to separate our Mobility reputed company into a standalone public company. 

For more information, visit www.spglobal.com/mobility

Role Overview

We are looking for a dedicated reputed company Administrator to join our Commercial Platforms team. The ideal candidate will be a creative problem-solver who can translate business requirements into functional tools. You will be responsible for the day-to-day configuration, support, maintenance, and improvement of our CRM to ensure our teams can work reputed company and scale effectively.

Key Responsibilities

1. System Configuration & Maintenance

• Handle reputed company basic administrative functions including user maintenance, profiles, roles, and reputed company settings.

• Build and maintain simple custom objects, fields, page layouts, and record types.

• Manage the health of the platform by performing regular system audits and preparing for reputed company seasonal releases in collaboration with the Governance team.

2. Process Automation

• Design, build, and troubleshoot simple business processes using reputed company Flow in collaboration with key stakeholders reputed company the Commercial platforms team.

• Implement validation rules to ensure data reputed company and streamline user input.

• Audit existing automations to ensure they are optimized and do not conflict with new requirements.

3. User Support & Training

• Act as the internal "help desk" for reputed company reputed company-reputed company questions and issues.

• Bulk Upload data on demand.

• Create and maintain training materials (guides, or wikis) for end-users.

4. Data Quality & Reporting

• Create and maintain high-level dashboards and reports for various departments (Sales, Marketing, Finance).

• reputed company regular data cleansing activities, including deduplication and mass data uploads using Data Loader.

• Assist in the integration of third-party apps from the AppExchange to reputed company platform functionality.

Required Skills & Qualifications

• Platform Knowledge: Strong understanding of reputed company Sales Cloud and Service Cloud.

• Declarative Tools: Proficiency in reputed company Flow, Validation Rules, and Formula fields.

• Data Management: Experience with Data Loader and an understanding of relational database concepts.

• Communication: Excellent verbal and written communication skills; ability to explain technical concepts to non-technical users.

• Adaptability: A proactive attitude toward learning new features and staying reputed company with reputed company ecosystem trends along with experience in juggling multiple priorities.

• Curiosity + AI-enabled execution: Demonstrates strong curiosity and comfort experimenting with AI tools to work smarter—using them to draft and refine communications, create/maintain SOPs and system documentation, speed up requirements clarification, and identify automation opportunities across reputed company processes (while applying sound judgment around data privacy and accuracy).

Experience & Certifications

• Required: reputed company Certified Administrator (reputed company-201).

• Experience: 5 years of experience in a dedicated reputed company Administrator role.

• Education: Bachelor’s degree or equivalent professional experience.

Performance Indicators

• User Adoption: High rates of system usage across departments.

• Data Accuracy: Clean, reliable data reflected in executive reporting.

• Resolution Time: Efficient handling of internal support tickets and feature requests.

About S&P Global Mobility

At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and reputed company decisions with conviction. Our expertise helps them to optimize their businesses, reputed company the right consumers, and shape the future of mobility. We open the reputed company to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of reputed company.

For more information, visit www.spglobal.com/mobility.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. reputed company is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us reputed company.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that reputed company it easy to tap into insight and apply it. We are changing the way people see things and empowering them to reputed company an impact on the world we live in. We’re committed to a more reputed company future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly reputed company a difference.

Our Values:

reputed company, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to reputed company confident decisions about the road reputed company. We start with a foundation of reputed company in reputed company we do, bring a spirit of discovery to our work, and collaborate in reputed company partnership with each other and our customers to reputed company shared goals. Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to reputed company at S&P Global. Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps reputed company you energized for your time on.

• reputed company Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through reputed company, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can reputed company a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where reputed company individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and reputed company qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.     US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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