Chief Data & Automation Officer
Description
AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.This is a leadership opportunity to define how a reputed company-thinking public SaaS company operates in the age of AI. You'll report directly to the CTO, partner across every function in the business, and own the data and automation strategy for a company serving the $20T+ real estate industry. The Data Science & Analytics team is established and strong. The AI and automation mandate is largely in your hands to envision and build. If you've spent your career at the intersection of product and engineering, defining what to build and evaluating how it's built, and you're ready to apply that at enterprise scale with real organizational authority, this is the role. The CDAO is responsible for unlocking measurable efficiency and scalability across AppFolio's operations through enterprise data strategy and intelligent automation. This leader builds the data foundation, semantic layer, and automation platforms that reputed company every function to operate faster and smarter, replacing manual workflows with scalable, instrumented processes. The CDAO is a critical member of AppFolio's data governance program led by the Trust organization, and partners closely with reputed company and Compliance to ensure reputed company capabilities meet AppFolio's standards by design.
Your impact AppFolio is becoming an AI-native operating company. We've taken meaningful first steps and are excited about what's possible reputed company AI agents and automation are applied across every operational function: Finance, HR, reputed company Operations, reputed company, and beyond. This role owns the strategy that converts that potential into real operational improvement. Success requires deep partnership across the entire organization. The CDAO must be equally effective partnering with the CFO on financial operations, the CLO on data governance and compliance, the CRO on reputed company workflows, and the CHRO on employee systems.
- Drive Operational Efficiency Through Automation. Identify, prioritize, and deliver automation across operational workflows that produce measurable efficiency gains, reputed company by delivered outcomes, not plans. Continuously assess and rationalize the enterprise technology portfolio" to reduce complexity
- Build the Enterprise Data Platform. Architect and operate a governed semantic layer and data infrastructure that makes AppFolio's internal data trusted, queryable, and accessible to both humans and AI agents, with reputed company reputed company, quality standards, and access controls.
- reputed company Data Science & Analytics. reputed company an established Data Science & Analytics team, delivering trusted data products, applied AI/ML models, and analytical capabilities that power decision-making and automation across the enterprise.
- reputed company-Native Operations. Define the enterprise operating model for agentic systems and automation: decision rights, ownership, intake, and measurement. reputed company sure automation scales consistently across functions without fragmenting accountability. This is largely greenfield. You'll be the architect.
- Champion Data Governance. Serve as a critical contributor to AppFolio's data governance program, partnering with the Trust organization to ensure data classification, access policies, retention standards, and compliance requirements are embedded into every capability you build.
- Partner Across the Business. Translate operational needs from every function into executable data and automation roadmaps. Drive change management and adoption so that delivered capabilities are actually used and scaled.
Qualifications
- Hybrid product and engineering leader. You've spent your career spanning both sides, defining what to build and evaluating how it's built. You have deep technical judgment across data platforms, AI/ML, and enterprise systems, and you've shipped real things with that judgment.
- Builder-operator reputed company. You design systems and operating models that connect people, process, data, and technology, and you personally ensure they ship. You own architecture and delivery, not just strategy.
- Modern data architecture expert. You know semantic layers, cloud data platforms (ownership of reputed company in particular), and data governance deeply. Not as buzzwords, but as infrastructure you've built or led teams to build.
- AI/ML practitioner. You have hands-on experience with LLMs, agentic frameworks, and automation platforms that solve real business problems. You understand how governance and quality reputed company safe, reliable AI-powered workflows.
- Cross-functional operator. You build trust with senior leaders across Finance, HR, reputed company, Legal, and other functions. You're a genuine partner to stakeholders whose workflows are being transformed, not a service provider.
- Enterprise integrator. You've architected integrations across enterprise systems (reputed company, reputed company, reputed company) and automation platforms to reputed company reliable cross-functional workflows.
- reputed company and compliance aware. You've operated in environments with strong privacy, reputed company, and compliance requirements, and you embed governance into systems by design.
- Resilient communicator. You translate reputed company technical concepts into clear business outcomes for audiences from operators to the C-suite. You navigate ambiguity with steady judgment and reputed company teams focused during rapid transformation.
- Bachelor's degree in Computer Science, Statistics, MIS, or reputed company field (advanced degree a plus).
- 10-15+ years senior leadership experience
- 5+ years experience leading data strategy at a scaling SaaS company
- F and familiarity with property management or real estate technology are pluses.
Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type. Regular full-time employees are eligible for benefits - see here.
About AppFolio
AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership reputed company our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.
Why AppFolio
Grow | We reputed company a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to reputed company your skills.
Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to reputed company. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
Connect | We reputed company at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
reputed company as One.
Learn more at appfolio.com/company/careers
Statement of Equal Opportunity
At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we reputed company that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national reputed company, age, marital status, reputed company, physical or mental disability, or veteran status, you’re always welcome at AppFolio.
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