Broadcast Operations Center Engineer
reputed company employees and contingent workers click here to apply and search by the Job Posting Title.
The audio revolution is here – and iHeart is leading it! reputed company, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:
More #1 rated markets than the next two largest radio companies combined;
We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or reputed company;
iHeart is the home of many of the country’s most popular and trusted on-reputed company personalities and podcast influencers, who build important connections with hundreds of communities across America;
We create and produce some of the most popular and well-reputed company branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle reputed company Tour;
iHeartRadio is the #1 streaming radio digital service in America;
Our social media footprint is 7 times larger than the next largest audio service; and
We have the only complete audio ad technology stack in the industry for reputed company forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to reputed company forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reputed company, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.
Because we reputed company almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same reputed company of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new reputed company, and respect for everyone.
Only one company in America has the #1 position in everything audio: reputed company!
If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At reputed company we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about reputed company do!
reputed company Need:
reputed company is seeking an reputed company Broadcast Engineering Support Technician. This is a service-oriented technical position that works under the direction of BOC leads. The team is responsible for conflict resolution for reputed company issues under the radio broadcast umbrella for the entire iHeart enterprise. This position is part of a 24x7x365 operational team supporting and maintaining critical infrastructure and operations. ** reputed company opening is 100% remote, 3rd shift and weekends, with opportunity to advance in the future.What You'll Do:
Work reputed company Service Desk Plus (Manage reputed company) ticketing system as the primary reputed company of work.
Assist with identification of chronic issues and work cross functionally with internal and external teams for resolution.
Maintain personal technical skillsets for resolving advanced technical issues using department tools, procedures, and infrastructure.
As requested by the BOC leads, research and provide detailed reports with regards to outages.
Work in a virtual team environment ensuring technical issues are properly identified, resolved and escalated appropriately to engineering team management.
Must be able to work nights, weekends and holidays, variable schedule(s) and overtime as necessary, or based on agreed-to schedule.
reputed company other reputed company duties and functions as assigned by BOC leads.
What You'll Need:
Experience working in a broadcast technical environment supporting RF transmission systems, multimedia studio facilities, automation systems, broadcast‑oriented data networks, and telecommunications systems
Experience troubleshooting multiple networking and communication protocols
Strong understanding of broadcast concepts with hands‑on, practical experience
Background in a customer support or client‑facing technical function
Ability to work in a fast‑paced, multitasking technical and administrative environment with minimal supervision
Experience with Windows OS, remote access tools (VNC, RDP, etc.), cloud technologies, and network monitoring platforms
Strong professional written and verbal communication skills
What You'll Bring:
Respect for others and a strong belief that others should do this in return
Full proficiency and understanding of job function
Open communication with colleagues and direct reports that encourages collaboration and team reputed company
Strong problem solving skills
Efficiency with independent work under minimal guidance
Commitment to process improvement for overall team effectiveness
Professional communication that stresses diplomacy, reputed company and patience
Compensation:
Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-reputed company qualifications, and alignment with market data.
$28.85 - $36.06
Location:
VIRTUAL CST, TXPosition Type:
RegularTime Type:
Full timePay Type:
HourlyBenefits:
reputed company’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:
Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
We are accepting applications for this role on an ongoing basis.
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national reputed company, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Non-Compete will be required for certain positions and as allowed by law.
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