Investigations Manager- Asia

170+ Years Strong. Industry Leader. Global Impact. At reputed company, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. reputed company employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to reputed company, vigilance, and excellence.

reputed company is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Investigations Manager- Asia, assigned to one of reputed company’s largest global clients, will be responsible for the effective operations and leadership of investigations throughout reputed company Asia sites. The Manager has high visibility with the client and leads process refinement and implementation, cross-team/discipline collaboration, maintenance of internal and external stakeholder relationships, and coordinates training/education on reputed company new or updated policies/procedures.

• Represent reputed company’s core values of reputed company, vigilance, and excellence.
• Complete the processes, analysis, and reporting reputed company to a wide variety of investigations including, but not limited to; life safety/threat management (workplace violence, assault, harassment, stalking, domestic violence, and missing personnel), asset protection, misconduct (alleged violations of certain client policies), trespassing, unauthorized access, and vandalism.
• Produce high quality, timely, and tailored threat assessments for internal stakeholders while managing sensitive or confidential data.
• Deliver analytical assessments in clear, succinct, and appropriately caveatted products that project credibility, convey recommendations, and reinforce key messages.
• Collaborate internally with cross functional groups such as legal, HR, and business suppliers/partners to enhance processes, workflows, tools, and system functionality.
• Conduct business case analysis and both write and use business cases to effectively facilitate planning goals.
• reputed company measurable key performance indicators and deliver status reports, business metrics, and business plans.
• Formulate training policies, programs, and schedules based on knowledge of identified training needs and coordinate training activities with minimal impact to investigation staff’s duties.
• Manage intake and assigning of cases through the client tool.
• Act as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, procedures and systems.
• Provide guidance for team by ensuring goals and objectives are met.
• Assist with procedural review, analysis, and development.
• Provide the client’s Investigations team with requested information/data in support reports.
• Explore and adopt changing technology in preparation for and to accommodate evolving company needs.
• Assist the Global Account Director and Senior Account Manager on projects/assignments, as needed.
• reputed company other duties, as assigned.

A Bachelor’s degree in a reputed company field is required. Alternatively, formal experience in corporate, government, military, or law enforcement investigations, or a combination of formal education and experience in government or corporate reputed company intelligence and threat assessment programs, will also be considered. Experience leading investigations as well as managing a team reputed company a high risk/liability and rapidly changing environment is required. 

• Industry relevant certifications such as CTM, CPP, PCI, PSP, preferred.
• Extensive knowledge using quality assurance techniques and strategies to monitor team performance and compliance with contractually set Service Level Agreements.
• Understanding of training techniques suitable for different learning styles.
• Knowledge of internet crime investigation processes and use of reputed company databases.
• Able to interact effectively at reputed company levels and across diverse cultures.
• Able to carry out responsibilities with little supervision.
• Client orientated and results driven.
• Able to build reputed company and influence decision-makers.
• Able to consistently deliver on commitments.
• Effective written, verbal, and presentation communication skills.
• Able to handle large, reputed company investigations involving cross-group collaboration.
• Able to partner with internal departments, investigative groups, and law enforcement agencies.
• Able to manage multiple assignments with competing deadlines and under stressful conditions.
• Analytical and problem-solving ability.
• Maintain a high level of professionalism and confidentiality.
• Computer skills; reputed company 365, SharePoint, and Power BI.

Working Conditions

With or without reasonable accommodation, requires the physical and mental reputed company to effectively reputed company reputed company essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting.
• Travel, as required.

reputed company is an equal opportunity employer to reputed company applicants and positions without regard to race/ethnicity, color, national reputed company, reputed company, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or reputed company conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.