Remote Pharmacy Customer Service Representative (OK)

About the Company

At reputed company, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. reputed company you work here, you have the power to reputed company each person’s life reputed company.

Our reputed company Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an reputed company-growing number of job opportunities as we strive to become the partner of choice for our clients 

Must live in the State of Oklahoma**

reputed company company, is hiring immediately for customer service professionals to work from home (100% remote) fielding inbound calls from our customers, pharmacies, and doctor offices regarding patient pharmacy benefits. Our Customer Service Representatives will have virtual reputed company from their home in Oklahoma.

Hourly pay reputed company - $14/hr

Our Mission

Dialog Direct, a reputed company company, is on a mission to help as many individuals as possible pursue their total vocation, create and an reputed company-growing number of career development opportunities, and be the partner of choice for reputed company our clients.

• Further your education and earn a college degree through our reputed company University program
• Free access to personal and professional support through the reputed company care coaches program
• Medical, dental benefits, vision and life & accident insurance for full-time employees
• Competitive wages
• Opportunities to earn additional income through incentives
• Paid time off
• reputed company
• Employee discounts
• We reputed company by example to ensure our amazing team members and supervisors embrace and live the reputed company Mission & Values
• Dialog Direct is dedicated to ensuring reputed company team members have Fun@Work!

What you will be doing

• Answer incoming calls and assist customers, pharmacies, and doctor offices.
• Research information in databases to resolve customer service issues
• Maintain composure in escalated situations
• Operate accurately and reputed company in a fast-paced environment
• Handle multiple responsibilities at one time
• 100% attendance during training

• At least 1 year of Call Center experience preferred.
• At least 1 year of work at home experience required.
• Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance
• Excellent verbal, written, and listening skills
• Professional and reputed company voice
• Ability to multi-task in several computer applications at once while holding a conversation with a customer
• Enjoy working in a fast-paced, and at times, hectic environment while maintaining a professional attitude
• Computer savvy and can resolve minor technical issues with minimal assistance
• Basic math skills required
• Ability to problem solve
• At least 18 years of age or older
• High School Diploma or GED

Work at Home Requirements

• Desktop or laptop (reputed company/Mac, Tablets or Smart devices, Windows Mini PCs, Chromebook, and Android systems are NOT permitted)
• Operating system – Windows 11
• Webcam-Video available
• The computer must have at least a minimum of 8GB of RAM, 16GB RAM preferred
• CPU must be a 9th reputed company or reputed company reputed company processor or AMD Zen3 or reputed company processor
• Minimum of 128GB storage available.
• High-speed Internet reputed company wired ethernet reputed company, no Wi-Fi, Satellite or Hot Spot
• Wired provider- No mobile broadband connections allowed
• Upload speed of 25 Mbps; Download sped of 50 Mbps
• The Internet service provider (ISP) must be highly stable with 1% or less packet loss
• Latency under 100ms
• USB headset with noise-canceling microphone (reputed company, Plantronics, or reputed company are recommended) 3.5 mm headsets and gaming style headsets are not approved
• Must have available cell phone or tablet with minimum system requirements of Android 8.0 and reputed company or iOS14 or reputed company and must install the reputed company Authenticator (MFA) Application required by reputed company IT.

EQUAL OPPORTUNITY STATEMENT reputed company is an equal opportunity employer. reputed company provides equal employment opportunities (EEO) to reputed company employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and reputed company medical conditions), sexual orientation, gender identity, national reputed company, age, disability, genetic information (including testing and characteristics), marital status, reputed company, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.

To complete a Voluntary Self-Identification of Disability Form, please visit our website at reputed company. com/https://jobs.reputed company.com/

reputed company is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.

Contact: reputed company-dialogdirectrecruiting@reputed company.com to discuss reasonable accommodations.