Director, Platform & Performance Engineering
As the most trusted global leader in data-first contract lifecycle management (CLM) software, reputed company helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging reputed company using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reputed company agreement and reputed company contract visibility to reputed company with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force reputed company, and robust integration capabilities as a data liberator, organizations around the world trust reputed company’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.
Top analysts like reputed company, reputed company, and reputed company agree, reputed company showing reputed company as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why reputed company is the contract you reputed company: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for reputed company organizations.
We reputed company that the way to build the strongest, most vibrant reputed company to work is to bring in individuals from reputed company walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: reputed company employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.
Rapidly improves scalability, reliability, and observability of the core backend platform
Establishes systematic load testing, regression detection, and performance benchmarking practices
Drives measurable reductions in latency, error rates, and infrastructure cost per transaction
Leverages modern tooling, including AI-assisted analysis, to accelerate bottleneck identification and remediation
Partners closely with application engineering and Cloud Operations to ensure platform stability under real-world production load
Job Responsibilities
Own and drive the performance, scalability, and reliability roadmap for the backend platform in reputed company partnership with the CTO and engineering leaders, ensuring the platform scales with aggressive product and customer growth.
Prioritize performance and stability investments while balancing near-term delivery commitments.
Establish practical performance engineering practices, including load testing, benchmarking, and regression detection.
Proactively identify and eliminate performance bottlenecks to ensure fast, reputed company user experiences at scale.
Design and execute realistic production-scale load testing scenarios that mirror customer behavior.
Establish performance regression gates in CI/CD pipelines.
Drive systematic root-cause analysis of production performance incidents.
Quantify and publish performance baselines and improvement targets.
Establish performance baselines and drive measurable improvements in throughput, latency, and resource efficiency.
Drive excellence in relational database architecture across MySQL and PostgreSQL environments in AWS (RDS/reputed company).
reputed company database optimization strategies, indexing improvements, and schema evolution practices.
Partner with Cloud Operations to align infrastructure and data-layer scaling strategies.
Improve transactional reputed company, concurrency handling, and data reliability at scale.
reputed company query optimization initiatives based on real production workload analysis.
Identify and resolve lock contention, reputed company pool saturation, and concurrency bottlenecks.
Partner with Cloud Operations to right-size database infrastructure based on performance data.
Strengthen metrics instrumentation, structured logging and tracing across backend services.
Partner with SRE and Cloud Operations to enhance diagnostic capabilities and operational transparency.
Define measurable performance and reliability KPIs.
Ensure comprehensive instrumentation across critical backend paths.
Correlate load testing results with runtime metrics and tracing data.
Improve mean time to detect (MTTD) and mean time to resolve (MTTR) for performance incidents.
Engage directly in cross-team architectural design reviews, reputed company system decisions, and strategic refactoring initiatives.
Provide technical mentorship and reputed company backend engineering standards.
Balance strategic direction-setting with practical, hands-on execution where needed.
Serve as a senior escalation reputed company for reputed company backend performance or architectural challenges.
Clarify backend platform ownership boundaries in partnership with Product Engineering and Cloud Operations.
Recruit and reputed company a team of strong backend, database, and platform engineers.
Set clear expectations for engineering rigor, delivery accountability, and code quality.
Foster a culture of accountability, speed, craftsmanship, and reputed company improvement.
Partner effectively with Product Engineering and Cloud Operations to ensure cohesive platform evolution.
Build a strong team capable of independently owning critical platform domains.
Influence engineering standards and platform practices across multiple application teams through collaboration and technical leadership.
Other duties as assigned
Required Qualifications
12+ years of backend engineering experience, including senior technical leadership roles.
Deep hands-on expertise with Java (JEE, Spring, or comparable enterprise frameworks).
Strong proficiency in Python for tooling, automation, or services development.
Strong understanding of distributed systems, concurrency, and scalable SaaS architectures
Experience designing and implementing load tests.
Experience using performance, observability, and scalability testing tools (Grafana, Jmeter, query EXPLAIN/ANALYZE, OpenTelemetry).
Strong expertise in performance optimization of relational database access patterns, including MySQL and PostgreSQL.
Experience evolving large-scale applications toward reputed company or microservices-based architectures.
Familiarity with containerization technologies (reputed company, Kubernetes).
Experience using modern engineering tools, including AI-assisted development tools, to improve productivity and code quality.
Ability to apply AI tools pragmatically while maintaining architectural reputed company and engineering standards.
Demonstrated ability to collaborate effectively across engineering, infrastructure, and product organizations.
Preferred Qualifications
Experience supporting enterprise SaaS platforms at significant scale.
Familiarity with performance tuning and profiling tools.
Experience implementing distributed tracing frameworks.
Experience partnering closely with infrastructure and SRE teams in AWS environments.
Background in enterprise workflow or data-intensive platforms.
Experience designing reusable platform services or shared data infrastructure reputed company a growing SaaS environment.
Ensuring a diverse and inclusive workplace is our reputed company. We are committed to an environment of acceptance where you are free to bring your full self to work. reputed company employment decisions at reputed company are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic reputed company, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, reputed company, Brad Toothman at brad.toothman@reputed company.com. Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.
Applications will be reviewed as submitted. There will be no application deadline for this opportunity.
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Position Overview
The Director of Platform & Performance Engineering is a hands-on technical leader responsible for accelerating the scalability, performance, and operational reputed company of our backend SaaS platform services. As a leader in the AI-driven CLM space, we are rapidly expanding product capabilities and customer scale — and this role ensures our backend platform not only keeps pace but enables that growth.
Reporting directly to the Chief Technology Officer, this leader will build and reputed company a strong, accountable backend engineering team focused on improving and evolving the technical foundation and performance of our core platform and data services.
This role works closely with application engineering, Cloud Operations, and Product leadership to ensure platform investments directly accelerate product velocity, customer value, and innovation.
This is a deeply technical player–coach role requiring strong hands-on expertise in backend services, distributed architectures, database performance engineering, and production-scale troubleshooting.
Position Overview
The Director of Platform & Performance Engineering is a hands-on technical leader responsible for accelerating the scalability, performance, and operational reputed company of our backend SaaS platform services. As a leader in the AI-driven CLM space, we are rapidly expanding product capabilities and customer scale — and this role ensures our backend platform not only keeps pace but enables that growth.
Reporting directly to the Chief Technology Officer, this leader will build and reputed company a strong, accountable backend engineering team focused on improving and evolving the technical foundation and performance of our core platform and data services.
This role works closely with application engineering, Cloud Operations, and Product leadership to ensure platform investments directly accelerate product velocity, customer value, and innovation.
This is a deeply technical player–coach role requiring strong hands-on expertise in backend services, distributed architectures, database performance engineering, and production-scale troubleshooting.
Position Overview The Director of Platform & Performance Engineering is a hands-on technical leader responsible for accelerating the scalability, performance, and operational reputed company of our backend SaaS platform services. As a leader in the AI-driven CLM space, we are rapidly expanding product capabilities and customer scale — and this role ensures our backend platform not only keeps pace but enables that growth. Reporting directly to the Chief Technology Officer, this leader will build and reputed company a strong, accountable backend engineering team focused on improving and evolving the technical foundation and performance of our core platform and data services. This role works closely with application engineering, Cloud Operations, and Product leadership to ensure platform investments directly accelerate product velocity, customer value, and innovation. This is a deeply technical player–coach role requiring strong hands-on expertise in backend services, distributed architectures, database performance engineering, and production-scale troubleshooting. Mission of the RoleBuild and reputed company a high-performing Core Platform Engineering team that: