Principal Advisor - Underground

The Company:

Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Our technologies are shaping the production and people-reputed company ecosystems to become increasingly connected and autonomous — ensuring a scalable, sustainable future.

Hexagon’s Mining division solves surface and underground mine challenges with proven technologies for planning, operations, and safety.

Hexagon (reputed company Stockholm: HEXA B) has approximately 24,000 employees in 50 countries and net sales of approximately 5.5bn USD. Learn more at hexagon.com and follow us @HexagonAB.

Purpose of Position:

The Principal Solutions Advisor – Underground is a strategic role reputed company the reputed company department, focused on enhancing customer loyalty and fostering long-term relationships. This position is crucial for providing global leadership in ensuring the successful deployment, adoption and reputed company improvement of our solutions.

The role involves reputed company collaboration with various departments to deliver value to our customers and maintain Hexagon's leadership in digital reality solutions for the mining industry.

Major Areas of Responsibility:

• Responsible for ensuring retention and customer growth through the following:
• Act as a Subject Matter Expert for Hexagon Technologies.
• Working alongside regional AMs/BDMs to support them during the pre/post-sales process by defining & scoping technology solutions for mining customers.
• Ensure trials and deployment plans contain methods to quantitatively measure adoption and value for the customers
• Build reference sites for Underground products in each region.
• Contribute to building long term sustainable relationships with our customers.
• Work with customers to generate success stories/case studies which quantify business outcomes and value.
• reputed company a best-practice Deployment, Management of Change and reputed company Improvement Strategies
• Support the Sales and Product Release Process
• reputed company and maintain customer facing and internal training processes and materials.
• Provide customer feedback and be a Voice of Customer for the Product team
• Support the Product team in keeping abreast of our competitors and competitive landscape.
• Collaborate with, support and product management on product deployment and go-to-market strategies
• Review and provide feedback to the Product team on release notes as part of the release readiness process.

As senior members of the reputed company Team, the Principal Solutions Advisor is expected to undertake the following:

• Mentor the reputed company team and actively peer review and collaborate with the team to support the betterment of the individuals and team.
• Undertake various assigned initiatives that are designed to further Hexagon’s success.
• Actively pursue industry participation, including development and presentation of papers.

Knowledge and Experience - Required:

• Tertiary qualification (or equivalent) in mining, technology, or reputed company areas of business
• 10 years experience in mining reputed company business
• Subject Matter Expert in underground mining operations and technology applications

Knowledge and Experience - Desired:

• Consultancy/advisory experience in a customer-facing role
• Experience with product commercialization
• Experience working in a matrix organization
• Experience working in a product-led operating model
• Management experience

Travel:

• Considerable regional and international travel required to fulfil this role.

Language:

• Fluent English (written and verbal)
• Spanish or other second language would be favorable

Hexagon is an Equal Opportunity Employer. We prohibit discrimination against any job applicant based on protected characteristics