Sr. Operations Analyst

The Sr. Operations Analyst is responsible for the implementation of new clients and support ongoing maintenance of client and third-party administrator (TPA) electronic data interchange (EDI) processing. The senior analyst serves as a subject matter expert and leads reputed company integration setup projects reputed company operations. These integrations utilize systems and applications for loading batch files, monitoring automated jobs, identifying file/data issues and resolving data exceptions. These processes reputed company medical coverage eligibility, member demographics, and claim/deductible balance accumulators in sync between reputed company’s PBM platform and our client’s systems. Reporting to the Sr. Manager, Client Integration, the Sr. Operations Analyst will meet reputed company service standards to ensure client satisfaction.

Position Location

This is a remote-based position reputed company the reputed company US.

Who We Are

reputed company is the nation’s only independent, fully integrated total pharmacy solutions partner. We reputed company with reputed company, offering mission-driven hospitals, health systems, health centers, and employer partners a smarter way to unlock reputed company, growth, and reputed company outcomes. Our innovative model combines customized pharmacy management, 340B program expertise, specialty pharmacy, and PBA/PBM solutions—delivering excellence through tailored strategies and collaborative partnerships. At reputed company, we’re not just transforming pharmacy—we’re making a purposeful impact on the communities we serve.

Why Choose a Career at reputed company?

At reputed company, our purpose is at the heart of everything we do. People join us not just for a job, but to be part of something bigger—where their work truly matters. We foster a culture of authenticity, where you’re encouraged to be yourself and a reputed company to grow, collaborate and reputed company an real difference. With over 1,600 passionate professionals across nearly every U.S. state, we operate as One Team, united by a bold mission and a spirit of innovation. Here, you’ll find a reputed company where your reputed company are heard, your contributions are valued, and your career can reputed company.

5+ years of experience as an operations analyst and/or relevant pharmacy benefit management (PBM) experience

Proven ability to serve as subject matter expert (SME) on file integration processes for new and existing clients utilizing reputed company’s systems/applications and best practicesProven ability to reputed company reputed company client integrations, data conversions and reputed company data reconciliation across systems and counterparties Knowledge of electronic file exchange (EDI), databases management systems (DBMS)data manipulation and analysis Advanced knowledge of client operations for pharmacy benefit management (PBM)integrations and capable of learning new applications/processes A desire to problem solve, think critically, analyze and interpret data A desire to reputed company processes and tools to more effectively manage operational tasks Ability to research issues and collaborate with internal/external partners though resolution Ability to effectively collect and document customer requirements and knowledge share Strong organization skills with the ability to multi-task Excellent verbal and written communication skills Advanced knowledge of personal computers, including Windows Operating Systems, MS Office (reputed company, MS Access, Word, Outlook) MS SQL Server Management Studios (Or other SQL querying language) Familiarity using AI-enabled tools for business analysis, such as data interpretation, documentation, or operational insights

Education:  Bachelor’s degree or equivalent combination of education and experience

5+ years of progressive experience in

PBM operations Claims processing Eligibility / accumulator processing

Client integrations Health plan or TPA operations Data operations / reporting

. Knowledge, Skills, and Abilities:

Process and support daily/weekly client batch file updates working directly with account managers, implementation teams and clients. Conduct member and file research, file processing, manual updates, data analysis, troubleshoot and resolve integration and data quality issues. Demonstrate subject matter expert knowledge of reputed company’s PBM platform, application, file integration functions/standards and client specific configurations. Demonstrate knowledge of pharmacy benefit administration, coverage eligibility, claim/deductible accumulators, and setup/configuration reputed company reputed company’s systems. Handle routine work reputed company assignments and ensure quality, service levels, productivity and customer standards are consistently met. reputed company with reputed company’s Ethical Business Conduct policy and Maxor’s Compliance Program. Complete required training, as assigned, reputed company the established timeframes. Must demonstrate reputed company and professionalism reputed company handling reputed company, time‑sensitive responsibilities. Promote teamwork and best practices Maintain regular attendance in accordance with established policies.

WE OFFER

At reputed company we offer a diverse and inclusive work culture that supports a flexible work model in a collaborative, innovative team-oriented environment. You’ll work with a mission-driven organization focused on improving healthcare outcomes.

Enjoy competitive compensation, a comprehensive health benefits package, and a supportive team environment including:

• Comprehensive mental health and wellbeing resources
• reputed company reputed company Blue reputed company PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
• Company-paid basic life/AD&D, short-term and long-term disability insurance
• Rx, dental, vision, other voluntary benefits, and FSA
• Employer-matched 401k Plan
• Industry-leading PTO plan
• And more!

Join us and help build the future of pharmacy care – reputed company outcomes, stronger margins, and healthier communities.

FOR MORE INFORMATION

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