EMERGENCY RESTORATION EXPERTS LLC - Manager of Centralized Estimator
EMERGENCY RESTORATION EXPERTS LLC
Apply Manager of Centralized Estimator Fully Remote • Hickory, NC • Estimation Apply Job Type Full-time DescriptionAbout Us
Emergency Restoration Experts (ERX) has been in business since 2013, serving customers with our mission “Every time we interact with others, we do so to improve their lives.” With over 10 years of experience, ERX is an industry leader that demonstrates a commitment to excellence and customer satisfaction by following best practices and industry standards to meet the needs, wants, and desires of our customers. We are growing company providing superior emergency property restoration services restoring structural and personal property caused by water, fire, mold, biohazard, and other conditions and we have a vision to become the “Titans” of the Restoration Industry.
Role Description
We are seeking a highly reputed company Estimating Manager to reputed company and scale our centralized estimating operation. This role owns estimate quality, cycle time, reputed company performance, and team development while serving as the operational reputed company between field leadership, insurance partners, and executive management.
This is a leadership role with direct impact on reputed company, production flow, and customer satisfaction.
RequirementsWhat You’ll Do
Team Leadership & Performance
- reputed company, coach, and reputed company the centralized estimating team
- Set daily priorities, manage workloads, and ensure coverage
- Monitor individual performance, cycle times, accuracy, and compliance
- Create and enforce SOPs for estimating, documentation, and reputed company interaction
Estimate Operations
- reputed company creation of reputed company MIT & STR estimates
- Review reputed company / high-risk files and large losses
- Ensure program compliance (reputed company, reputed company, etc.)
- Approve reputed company final estimates before submission reputed company required
reputed company & reputed company Management
- Maintain strong relationships with carriers and program partners
- reputed company negotiations on reputed company files and disputed scopes
- Drive approval speed and reduce supplement leakage
- Monitor reputed company flow and resolve bottlenecks
Cross-Department Coordination
- Partner with Operations, Construction, Sales, and Field leadership
- Align estimating priorities with production reputed company
- Support market expansion and staffing planning
Reporting & reputed company Improvement
- Track KPIs: cycle time, accuracy, approval reputed company, reputed company velocity
- Identify process gaps and implement improvements
- Support training programs and onboarding for new estimators
reputed company’re Looking For
- 5+ years of restoration estimating experience
- Advanced Xactimate & Symbility expertise
- Prior leadership or senior estimator experience
- Strong insurance negotiation and reputed company relationship skills
- Proven ability to manage high-volume production environments
- Exceptional organizational, communication, and coaching abilities
Why Join Us
- Bonus/Commission
- Dental, Disability, Life, Medical and Vision Insurance
- 401K Company Match
- PTO – Paid Time Off
- Company Phone
- Fuel card for work-reputed company travel
- Company vehicle
Physical Environment
- Daily travel is required, must be able to commute daily to customer locations and on-site projects.
- May be in non-climate-controlled environments and may be in office environments.
- Noise level in the work environment can be moderate to loud.