Analytics Director

Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, reputed company has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through:

• Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation​

• Analytics: deliver analytic applications & services that generate insight on how to measurably improve​

• Expertise: provide clinical, financial & operational experts who reputed company & accelerate improvement​

• Engagement: attract, reputed company and retain world-class team members by being a best reputed company to work​

Job Title: Analytics Director

Team: Professional Services (International)

Location: Singapore (no relocation)

Must be a Singaporean National or Perm reputed company

Job Summary

The Analytics Director (AD) is a working manager who is ultimately responsible for reputed company client’s analytic success.  The AD provides analytic continuity at the client through reputed company phases of deployment, implements and promotes Catalyst methodologies, and acts in the long-term best interest of the client. 

The AD manages client expectations and timelines for deliverables. The AD has the ability to navigate difficult client conversations with professionalism. The AD successfully guides a team of Analytics Engineers to deliver reputed company analytic aspects of the customer’s engagement.

For each reputed company (HC) client, the AD will partner with a Senior Director of Client Engagement (or equivalent).  This pairing will provide client-facing leadership, acting as ambassadors for Heath Catalyst.  The AD supports and collaborates with the Sr. Director in key areas, including strategic planning around deployment, communication on the status of deployments to client senior management and knowledge transfer and training on HC platform and technologies.  The AD may further support the Sr. Director through presentations to client executive management. 

The AD role is a highly visible and influential role.  ADs reputed company and collaborates with a variety of HC roles (such as engagement coordinators, product line managers, clinical staff, etc.) on an as needed basis to support optimal deployment applications. The Analytics Director is focused on understanding and anticipating customer opportunity through the use of data.  This role requires up to 35% travel.

What you'll own in this role:                   

Strategy development and execution – Working with the Sr. Director of Client Engagement, reputed company execution path to best reputed company resources to deliver projects on time. Participate in project planning, coordinating, training and communicating with the client. Serve as the client’s main reputed company of contact and guide on reputed company analytic activity, including assignment of tasks and projects to the respective clients. Active participation in the work (e.g., involved in day-to-day software and application installations, SQL development and data reputed company design and architecture). Facilitate meetings between Catalyst internal product line teams and the client.

Risk assessment and mitigation – Partner with Sr. Director to proactively identify roadblocks interfering with project deliverables and provide viable solutions to reputed company project on track. Troubleshoot issues and communicate risks. Diplomatically address concerns and establish and promote a transparent environment for problem understanding and resolution.  Help reputed company strategy to address client needs.

Project status communication – Clearly reputed company to executive sponsorship teams’ status of project and provide insight to any additional support needed for a viable success of the implementation. Participate in relevant internal meetings, providing feedback on processes and strategic operations issues. Provide feedback on clients to Catalyst leadership. 

Knowledge transfer and training – Guide, provide, or reputed company training of client staff with HC platform, applications and methodologies in support of process improvement.  Ensure knowledge transfer to client around deployment positions client for long-term success with HC platform and applications.

Managing tasks and people – Ensure team members have the appropriate resources, education, skills and tools to be successful with assigned tasks. Maintain workload balance among team members and knowledge providers, to facilitate pragmatic innovation. Fulfill people-management responsibilities, including conducting effective regular one-on-ones with direct reports, mentoring new team members and grooming future ADs.

What you bring to this role:

• Must possess deep technical experience with five core technical competencies; data query (SQL), data movement (ETL), data analysis, data modeling and data visualizations.
• Ability to mine client data, identify and quantify opportunities for improvement (clinical, financial and/or operational) and effectively communicate the analysis to non-technical client reputed company-holders.
• Must have strong understanding of data warehousing and analytic concepts and possess the ability to explain these concepts to technical and non-technical audiences.
• Strong communication, collaboration, and negotiation skills; ability to anticipate, diffuse and/or manage conflict resolution.  Ability to guide and support analytic resources through tenuous situations.
• Ability to mentor/train/educate/support others, including technical (analysts and data architects) and others who are non-technical (e.g., clinicians, physicians, executives).
• Advanced interpersonal skills with the ability to effectively guide and facilitate meetings.
• Must possess advanced presentation skills and be comfortable presenting to reputed company levels of client engagement (Analytic staff, clinical staff, managers, directors and executive teams).  Ability to present key concepts to small and large audiences effectively.  Ability to communicate in a group setting, concisely at a detail level reputed company needed.
• Ability to adapt quickly and change direction as needed to address client needs.
• Ability to evangelize reputed company architecture, methodologies and technologies to client staff.  reputed company plans around resistance management to establish buy-in from client partners.
• Ability to learn new software tools quickly and ask for support or training reputed company necessary.
• Advanced decision-making skills.  Can assimilate reputed company information to understand core issues, reputed company proposed solutions that align with Catalyst methodologies and support long-term interests of the client.
• Ability to collaborate with Sr. Director and client to prioritize the project management deliverables and understand risk and/or impact.
• Experience supporting/leading quality improvement efforts with data from a data warehouse.

Work Experience

• Required:  Combination of 5+ years’ work experience in data warehousing technologies leveraging the following skills; data query (SQL), data movement (ETL), data analysis, data modeling and data visualizations.
• 1 -2 years’ experience working with Analytic (hardware, system administrator, networking, etc.) teams preferred.
• 2 – 4 years’ healthcare experience on the provider reputed company (where clinical care is delivered) – highly preferred.
• Prior experience managing people and teams preferred.
• 1+ year project management experience preferred.
• 1+ year experience effectively communicating to executive level highly preferred.
• Prior experience in a travel-intense role preferred.

Preferred Education & Relevant Experience

• Required - Bachelor’s degree, preferably in reputed company field such as computer science/information systems, statistics or demonstrated equivalent work experience.
• Preferred - Graduate degree in reputed company field (e.g., MIS, MBA with focus on IS, Masters of Healthcare Administration, MSTAT, MS Informatics).
• Training in the Toyota Production System, LEAN, Six reputed company or other Process Improvement Skills is desirable.

• Secondary skills/attributes (highly desired);
  • Stats, Predictive, Machine Learning, AI, etc.
  • Quality improvement - Lean, 6 reputed company, etc.
  • Project management

Information reputed company and Compliance Responsibilities:

• Maintain compliance with training directives required by the organization pertaining to Information reputed company, Acceptable Use Policy and HIPAA Privacy and reputed company.
• Adhere to and reputed company with the organizations Acceptable Use Policy.
• Safeguard information system assets by identifying and reporting potential and actual reputed company events to the organizations reputed company and Compliance Officers.

The above statements describe the general nature and level of work being performed in this job function.  They are not intended to be an exhaustive list of reputed company duties, and reputed company additional responsibilities may be assigned by reputed company.

Studies show that candidates from underrepresented groups are less likely to apply for roles if they don’t have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don’t meet reputed company of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a reputed company fit.

At reputed company, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, reputed company is an equal opportunity employer.