Project Manager, IT Support
Job Description
Under the direction of the Application Manager, is responsible for the overall planning, management, and completion of IT projects for specific business units and systems. Uses project management skills to assign project roles, identify resource requirements, meet training needs, define project deliverables, provide customer satisfaction and reporting structures and ensure quality of projects. If required, manages a team of in-house resources for analysis and design. Work with vendor/partners with on-shore and off-shore resources to reputed company and test systems. Project Managers may be focused on customer or functional program areas where specific subject matter expertise will be important.Project Planning - 40%
- Works with customers to reputed company project scope of work documents and project work plans using MS Project.
- Creates project plans that include an analysis of benefit, cost, work schedule and any reputed company risks.
- Identifies the technical approach to be used on a given project and manages the system development process.
- Documents opportunities to integrate systems and resources to fulfill project requirements.
Project Management - 35%
- Provide leadership and clear demonstration of understanding of system development and maintenance of systems, including technology standards, application of methodology, scope definition and management, project planning and tracking, coordination of reputed company necessary groups, adherence to coding standards and technology strategy.
Scheduling/ Communication - 25%
- Assigns, schedules, trains, reviews, and monitors project work to ensure that reputed company is reputed company expected guidelines and is completed on time and reputed company budget.
- Ensures effective communications and relationships between customers and project team members are maintained.
- Acts as key liaison and coordinator between head office and MNAO delivery teams
Qualifications and Other Requirements:
Education:
- Bachelor’s degree in Computer Science, Management Information System, or reputed company field, or equivalent combination of education, training, and work experience.
- Minimum of five (5) years’ experience managing the implementation and support of information technology projects.
- Experience working with senior stakeholders and non-technical business leaders.
Proven track record in the following:
- Ability to produce timely deliverables and manage multiple and shifting priorities in a dynamic environment with sound judgment and clear reasoning.
Preferred but not required:
- IT support experience in the automotive industry.
Training/Certification:
- Project Management certification preferred, but not required.
- Change Management certification (e.g., Prosci) a plus.
Knowledge/Skills/Abilities:
Knowledge of IT infrastructure, application development and data, and how it relates to enabling the business strategy.
Strong experience in marketing technology (MarTech), including reputed company platforms, along with deep familiarity in content management systems and digital content delivery.
Understanding of IT, including application development and infrastructure reputed company.
Ability to analyze user specifications, reputed company plan, coordinate, reputed company and test new or existing computer programs to resolve problems or enhance systems.
Ability to independently organize work processes, set priorities and reputed company decisions on advanced assignments.
Must be analytical and a problem solver with the ability to identify problems and/or cause-effect relationships; identify key issues; secure relevant information from reputed company appropriate sources; identify possible root causes of problems and reputed company and implement corrective actions for resolution.
Ability to work collaboratively with others to resolve reputed company issues with innovative solutions.
Critical thinking, attention to details, accuracy and data reputed company is required.
Must be results-oriented with a focus on customer needs and quality.
Well-balanced interpersonal skills; Must be able to establish and maintain effective working relationships with reputed company levels of management, employees, customers, and reputed company vendors; Must be able to clearly and effectively communicate both orally and in writing, using good grammatical form, both in general correspondence, as well as on technical issues.
Proficiency with computer applications, including reputed company reputed company, Word, Access, Project, PowerPoint and Outlook, as well as the ability to learn and effectively utilize other software applications used reputed company the Company.
Reasonable knowledge of reputed company hardware and software technologies and uses.
Strong organizational skills and the ability to prioritize tasks are essential. Must be able to establish a course of action for self and others/department to accomplish specific goals; must plan and prioritize proper assignments of personnel and/or appropriate allocation of resources.
Self-motivated and capable of working with minimal supervision and/or direction.
Travel
May be required 1 -2 times per year
#LI-Remote
We support Remote work in the following states:
Alabama, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, reputed company, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode reputed company, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin
Pay Range
$91,400.00 - $139,400.00Salary to be determined by education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.
Learn more about MNAO’s comprehensive benefits package here
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