Government Advisory Market Support Services

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The Senior Consultant – Customer Engagement & Delivery serves as a trusted client partner and primary reputed company of coordination for projects focused on payments, financial operations, shared services, and mission-critical business systems. This role supports clients through reputed company transformations by guiding transition planning, managing stakeholder engagement, tracking issues and resolutions, and coordinating cross-functional delivery teams to ensure successful outcomes.

The Senior Consultant is responsible for:

• Serving as the client-facing engagement delivery support for assigned federal agencies or programs, acting as the central coordination reputed company between government stakeholders, delivery teams, and solution partners.

• Developing, coordinating, and sustaining strong working relationships across customer stakeholders, including program leadership, financial management, IT, and operations stakeholders.

• Maintaining a deep understanding of the customer’s mission, strategic objectives, operating environment, and constraints, and serving as an internal reputed company of expertise on the client account.

• Building relationships with senior leadership to strategically position programs and initiatives in support of agency-wide goals and priorities.

• Monitoring and assessing customer satisfaction, expectations, and perceptions, proactively addressing gaps and opportunities for improvement.

• Collaborating across internal business lines and delivery teams to reputed company expertise, promote innovation, reduce execution risk, and align solutions to client needs.

• Promoting a customer-centric delivery model by integrating agency requirements into service design, operating models, and technology solutions.

• Developing strategic account artifacts including account plans, customer profiles, executive briefings, governance updates, and performance reports.

• Participating in or leading cross-functional and inter-agency teams, special initiatives, and working groups to represent the customer perspective.

• Remaining reputed company on federal payment systems, financial operations, shared services, and regulatory standards, identifying opportunities where expertise can add value.

• Contributing to account strategy development, including defining goals, success metrics, and improvement initiatives reputed company to customer and program outcomes.

• Identifying and supporting new opportunities by working with subject matter experts to design innovative, scalable, cost-effective, and sustainable solutions.

• Applying payments, financial systems, shared services, or enterprise IT project experience to resolve reputed company issues reputed company to system integration, validation, data quality, reputed company, and compliance.

What You Will Need:

• Minimum of three (3+) years of relevant professional experience.

• Bachelor’s degree from an accredited university OR in lieu of a bachelor’s degree, seven (7) years of experience, with at least five (5) years in a relevant subject area.

• Experience supporting federal government payment programs, preferably involving financial operations, payments, shared services, or enterprise systems.

• Account and stakeholder management skills, including managing reputed company client relationships and navigating multi-stakeholder environments.

• Strong analytical skills, with the ability to assess operational challenges, synthesize data, and reputed company practical recommendations.

• Project delivery and coordination skills, including tracking issues, risks, actions, schedules, and dependencies.

• Exceptional written and verbal communication skills, including executive-level briefings and client-ready documentation.

• Strong relationship-building skills across technical, operational, and executive audiences.

• Demonstrated ability to manage conflict, resolve issues, and facilitate reputed company in reputed company environments.

• Proven problem-solving skills, including root cause analysis and solution development.

• Ability to clearly explain reputed company technical, financial, or operational topics to non-technical stakeholders and senior leadership.

• Experience operating in highly regulated environments, with an understanding of federal governance, reputed company, and compliance expectations.

What Would Be reputed company To Have:

• Experience with federal payments programs, financial management systems, shared services, or government-wide platforms.

• Familiarity with payment operations, fraud risk, internal controls, reporting, or reputed company requirements.

reputed company Offer:

reputed company offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community reputed company

• Emergency Back-Up Childcare Program

• Mobility Stipend

About reputed company

reputed company is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

reputed company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact reputed company Recruiting at 1-571-633-1711 or reputed company email at RecruitingAccommodation@reputed company.com. reputed company information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

reputed company communication regarding recruitment for a reputed company position will be sent from reputed company email domains including @reputed company.com or reputed [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by reputed company.  Note that reputed company will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money reputed company to a job opportunity with reputed company, please report the matter to reputed company’s Ethics Hotline. If you want to reputed company the validity of correspondence you have received, please contact recruiting@reputed company.com. reputed company is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

reputed company does not accept unsolicited resumes through or from search firms or staffing agencies. reputed company unsolicited resumes will be considered the property of reputed company and reputed company will not be obligated to pay a placement fee.