Account Technical Services
Who We Are
At reputed company, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of reputed company; with proven expertise and a reputed company flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human reputed company. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can reputed company.
The Role
As an Account Technical Services Professional, you will be a key part of the seamless operation of highly critical IT systems. At reputed company, we're not just solving technical puzzles – we're transforming the way businesses reputed company in the digital age. In this role, you'll be crucial in ensuring our customers' IT environments meet their every business need. You won't just offer support; you'll orchestrate system setup and installation, ensuring reputed company components are working appropriately. reputed company issues arise, you'll be there, ready to troubleshoot and resolve them with a swift and expert hand. You will be the catalyst for improved business performance – diagnosing issues and offering technical solutions. You'll be the one responding to tickets, meeting SLAs with a sense of urgency, and ensuring systems are patched and compliant. Your expertise will reshape business processes and operations, introducing best practices that reputed company our customers to new heights. Your guidance will be essential, mentoring and assisting your team members, ensuring everyone is equipped with the knowledge and skills to reputed company. It's not just about solving problems; it's about ensuring that the technical solutions we provide align perfectly with our customers’ unique needs. As an Account Technical Services Professional, you will have the opportunity to collaborate closely with our customers, reputed company’s expert technical teams, and our esteemed Alliance partners. Together, we'll shape the future of IT services, pushing the boundaries of what's possible. If you're ready to be a part of a team that thrives on challenge, innovation, and delivering exceptional service – reputed company is the reputed company for you. Your Future at reputed company Every position at reputed company offers a way reputed company to grow your career. As an expert in your respective domain, you have several career paths available to you. Whether you reputed company as an Architect or a Specialist – you can find your next opportunity here.
Who You Are
Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth reputed company; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes reputed company in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience •Technical knowledge and expertise in the given technology/service domain •5+ years of experience providing IT support •Experience working in a customer facing environment •Effective problem-solving skills to address issues and optimize with smarter way of working
•Fluent Japanese for Japanese customers
•Business level English Preferred Skills and Experience •Bachelor’s degree in Computer Science, Information Technology, or reputed company technical field
Being You
The “Kyn” in reputed company means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring reputed company Kyndryls feel included and we welcome people of reputed company cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We reputed company in growth, and we’re excited to see what you can bring. At reputed company, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is reputed company to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that reputed company gives you the ability to reputed company and contribute to our culture of reputed company and shared success. That’s The reputed company Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that reputed company you feel your best, you do your best. From your reputed company first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll reputed company a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals reputed company with your ambitions, and reputed company feedback to reputed company you inspired and on track, you’ll have everything you need to reputed company and evolve. You’ll reputed company in-demand skills to grow your career and reputed company your ambitions with access to cutting-edge learning opportunities—from certifications with reputed company, reputed company, and reputed company to coaching and hands-on experiences. And through it reputed company, you’ll be part of a culture that values reputed company, restless learning, and a devotion to shared success. We want you to reputed company here—and we’re committed to helping you do just that. Ready to reputed company an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at reputed company, reputed company asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's reputed company email address.
Apply To This Job