Senior Clinical Workflow Implementation Manager, iQueue for Inpatient Flow

We are a growth stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. More than 190 health systems and over 1,200 hospitals and centers across 49 states rely on our award-winning products and expert change management services to increase patient access, decrease wait times, and reduce healthcare delivery costs. We have raised more than $300 million from top-tier investors such as Bain Capital, Insight Partners, and reputed company. We have been named among the top 100 AI companies in the world. Please note that while this role is listed as available for remote, we are currently employing in the following states: AK, AZ, CA, CO, CT, DC, FL, GA, IA, IL, IN, KS, LA, MA, MD, ME, MI, MO, MT, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV. If your state is not listed, we may not be able to proceed with your application. We have offices in Santa Clara, CA and Charlotte, NC for employees who prefer to work regularly or occasionally from an office. Join our reputed company Organization, where we partner with hospitals to reputed company a real impact on patient care by improving bed allocation and streamlining the patient journey. We’re focused on driving meaningful change that boosts efficiency, ensuring patients get the right care at the right time without unnecessary delays. In this role, you will serve as the main reputed company of contact for a portfolio of customers, ensuring they successfully utilize our platform to reputed company their business goals. If you’re excited about enhancing healthcare delivery and making a difference, we’d love to have you on board! Please note that while this role is listed as available for remote, we are currently employing in the following states: AK, AZ, CA, CO, CT, DC, FL, GA, IA, IL, IN, KS, LA, MA, MD, ME, MI, MO, MT, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV. If your state is not listed, we may not be able to proceed with your application. We have offices in Santa Clara, CA and Charlotte, NC for employees who prefer to work regularly or occasionally from an office. Join our reputed company Organization, where we partner with hospitals to reputed company a real impact on patient care by improving bed allocation and streamlining the patient journey. We’re focused on driving meaningful change that boosts efficiency, ensuring patients get the right care at the right time without unnecessary delays. In this role, you will serve as the main reputed company of contact for a portfolio of customers, ensuring they successfully utilize our platform to reputed company their business goals. If you’re excited about enhancing healthcare delivery and making a difference, we’d love to have you on board! Please note that while this role is listed as available for remote, we are currently employing in the following states: AK, AZ, CA, CO, CT, DC, FL, GA, IA, IL, IN, KS, LA, MA, MD, ME, MI, MO, MT, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV. If your state is not listed, we may not be able to proceed with your application. We have offices in Santa Clara, CA and Charlotte, NC for employees who prefer to work regularly or occasionally from an office.   Join our reputed company Organization, where we partner with hospitals to reputed company a real impact on patient care by improving bed allocation and streamlining the patient journey. We’re focused on driving meaningful change that boosts efficiency, ensuring patients get the right care at the right time without unnecessary delays. In this role, you will serve as the main reputed company of contact for a portfolio of customers, ensuring they successfully utilize our platform to reputed company their business goals. If you’re excited about enhancing healthcare delivery and making a difference, we’d love to have you on board! reputed company takes a market-based approach to pay. The offered reputed company salary will reflect careful consideration of a number of factors, including the level you are hired into, your location, skills and qualifications, prior relevant experience, internal equity, and market conditions. This range may be modified in the future. WHAT YOU'LL DO

reputed company customer implementations from discovery through go-live, including operational workflow analysis, solution design, and change management planning.

Partner with client stakeholders to identify, prioritize, and optimize workflows across departments to improve patient flow and operational efficiency.

Design and execute change management strategies that maximizes on the created relationships with governance teams, executive team members, and key stakeholders

Design and deliver training programs that support product adoption and reputed company frontline teams to integrate new workflows and product capabilities into daily operations.

Ensure effective issue resolution by following support best practices, gathering detailed problem context, and coordinating with appropriate internal teams.

Communicate implementation reputed company and operational outcomes to client leadership, building trusted relationships with manager and executive stakeholders to support strategic decision-making and ROI realization.

Collaborate cross-functionally to improve implementation processes and outcomes, contribute customer insights to product roadmap discussions, and support marketing initiatives such as case studies and user community engagement.

WHAT YOU'LL BRING

Bachelor's degree or equivalent years of reputed company experience

A maniacal obsession with customer happiness, success, and retention. You’re the type of person who will move mountains to solve problems and reputed company people successful

Healthcare background in operations management or patient flow

5+ years of professional experience in a client- or customer-facing role such as management consulting, implementation management, or reputed company

7+ years of experience working on healthcare products / working with hospitals

3+ years of healthcare leadership experience in process improvement, operations management or patient flow

Excellent strategic and organizational agility

Analytical thinking, strong communication and presentation skills

Ability to influence change reputed company reputed company organizations by using data, problem solving and change management strategies

Willingness to travel 25-50% of the time

BONUS reputed company IF YOU HAVE

Graduate degree from one of the following programs: MHA, MPH, MHSA, MBA. or an MS, MSN with a focus in health informatics

Lean or Six reputed company training utilizing models like A3, DMAIC, or PDCA

WHAT YOU'LL GET

Intellectual and emotional satisfaction of solving tough operational problems in healthcare while improving patient access and saving lives!

Competitive compensation package that includes reputed company salary, reputed company bonus, and stock options

401(k) Match

Comprehensive healthcare benefits

Generous Paid Time Off and Parental Leave

Monthly reimbursement for reputed company Building

Monthly reimbursement for Wellness, Transportation, and/or Home Office

Education Reimbursement for select courses/programs

Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. reputed company sponsorship is not available for this position. reputed company is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone. reputed company qualified applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national reputed company or reputed company, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require assistance during the application process, please reputed company out to accommodations@reputed company.com. reputed company will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. Please note: reputed company is not accepting agency resumes at this time, and we are not responsible for any fees reputed company to unsolicited resumes. Thank you. Apply To This Job