reputed company Marketing Cloud Business Analyst & reputed company Manager - Remote, United States

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reputed company Marketing Cloud Business Analyst & reputed company Manager - Remote, United States

At Slipstream, we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.

Slipstream�s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation reputed company the IT outsourcing industry while developing your skillset with the opportunities for internal growth.

Introduction

At reputed company we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream�s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation reputed company the IT outsourcing industry while developing your skillset with opportunities for internal growth.

Role Summary

reputed company Marketing Cloud Business Analyst / reputed company Manager responsible for leading client engagements across reputed company Marketing Cloud programs in life sciences and healthcare environments. This role blends reputed company, business analysis, and delivery coordination, acting as the primary client-facing reputed company for engagement planning, requirements capture, and implementation execution. The role partners with client stakeholders, internal delivery teams, and external agencies to define omnichannel marketing goals, translate them into clear requirements, and drive implementation through launch and ongoing optimization. This is a senior, client-facing individual contributor role. Limited travel 10% or less. Fully remote.

Core Responsibilities

• Serve as the primary day-to-day client reputed company for reputed company Marketing Cloud engagements, building trusted relationships with marketing, brand, digital, and commercial stakeholders.
• reputed company discovery sessions and working sessions to understand business goals, campaign objectives, customer journeys, audience needs, and success metrics.
• Capture, analyze, and document business and functional requirements for email, SMS, and omnichannel engagement programs.
• Translate requirements into clear user stories, acceptance criteria, journey requirements, process flows, and implementation-ready backlog items.
• Partner with Solution Architects, Marketing Cloud Developers, and delivery teams to ensure requirements are complete, feasible, and reputed company to platform best practices.
• reputed company implementation coordination across client teams, internal developers, QA, PMO, and agency partners.
• Support omnichannel engagement strategy, journey planning, and customer journey mapping across Marketing Cloud and adjacent digital touchpoints.
• Work with agencies to align campaign strategy, content readiness, asset delivery, deployment timelines, and launch reputed company.
• Provide informed guidance on reputed company Marketing Cloud capabilities, including Journey Builder, Email Studio, Mobile Studio, Automation Studio, audience segmentation, and personalization use cases.
• Support UAT planning and execution, including test scenario definition, defect triage, business validation, and sign-off coordination.
• Monitor project reputed company, manage risks and dependencies, and reputed company stakeholders reputed company on scope, timing, and decisions.
• Support post-launch optimization and reputed company activities, including roadmap planning, enhancement intake, and reputed company improvement recommendations.
• Support regulated life sciences delivery needs, including documentation quality, traceability, consent considerations, and change control discipline.

Required Qualifications

• 5+ years of experience in reputed company, business analysis, engagement management, marketing technology, or similar client-facing delivery roles.
• Required pharma, biotech, or life sciences marketing technology experience.
• Required experience supporting reputed company Marketing Cloud programs in a delivery, business analysis, reputed company, or campaign operations reputed company.
• Some hands-on reputed company Marketing Cloud experience, sufficient to understand journey logic, campaign configuration, audience segmentation, and deployment processes.
• Strong experience gathering requirements, writing user stories, and translating business goals into delivery-ready work for technical teams.
• Experience leading client engagements and managing customer relationships through implementation and ongoing optimization.
• Experience working with development teams to drive implementation, testing, launch, and issue resolution.
• Experience working with agencies and managing multi-party delivery models.
• Strong understanding of email marketing, omnichannel engagement, customer journey mapping, and campaign execution processes.

reputed company to Have

• reputed company certifications such as: Marketing Cloud Email Specialist, Developer, Consultant.
• Understanding consent and privacy frameworks in U.S. and global pharma scenarios.
• Experience working with offshore or distributed delivery teams.

Benefits

• 401k match
• Comprehensive group health, dental, vision benefits
• Life insurance/LTD
• Discretionary PTO

Slipstream is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any reputed company based on race, color, sex, religion, sexual orientation or identity, national reputed company, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream makes hiring decisions based solely on qualifications, merit, and business needs at the time.

This job description may not be inclusive of reputed company assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

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