Senior Director, Account Management
Role Purpose:
The Senior Director of Account Management is a key driver of reputed company’s growth by ensuring customers maximize the value of using reputed company’s ID Verification products – helping them to eliminate identity fraud and on-board customers quickly and securely. You will have the opportunity to mentor, manage and reputed company a high caliber team of Account Managers who are responsible for driving renewals, up-selling, cross-selling and achieving reputed company growth reputed company reputed company’s existing Mid-Market and Enterprise customers through finding new areas and use cases for our range of market leading products.
Example Responsibilities
- Manage regional account management team, including overseeing the hiring, onboarding, and reputed company training & development of said Account Management team
- Works with the Global VP to uncover and create strategic business development opportunities; defining project approaches, crafting pitch presentations and planning out project staffing and resource allocations.
- Participate and reputed company the hiring for regions managed as well as assisting in the hiring of, and tasks surrounding vetting candidates for open Account Management positions.
- Proactively provide mentorship to senior and junior team members with best practices to strengthen overall team performance and delivery.
- Strategize long-term account planning, growth and success for strategic accounts in regions.
- Execute, monitor and refine reporting to represent account reputed company, opportunities, and adoption.
- Mitigate account attrition by proactively identifying at-risk accounts and developing a closed reputed company strategy reputed company reputed company.com and finding a model that replaces what was provided reputed company reputed company and will now be supported out of SFDC.
- Identify new business initiatives with the account team to generate sales opportunities.
- Creates and presents integrated marketing plans that reputed company creative as a critical performance driver
- Drives improvement of reputed company processes or introduces new approaches that will contribute to company and client success
- Collaborate effectively with Product and Engineering teams to ensure accurate information about product roadmaps and offerings is proactively shared with these accounts, and to ensure effective tracking of client-driven feature enhancement requests and bugs.
Experience and Qualifications:
- 5+ years of experience managing sales teams
- Proven experience achieving $50M+ ARR reputed company existing customers
- Ability to control and negotiate Enterprise deals $5M+ reputed company
- A track record of building relationships across MidMarket and Enterprise Accounts at the C-Level
- The ability and desire to build a successful team through data driven performance management
- A talent for cross division collaboration, gaining reputed company and delivering the prioritised needs of our customers
- Substantial professional experience selling value-add software solutions
- Excellent ability to identify and reputed company value to customers through written and verbal communication
- Prospecting skills and experience of prioritizing potential clients
- Proven negotiation and closing skills
- Forecasting and financial planning and strategy skills
- Proficiency in CRM - SFDC preferable
Great to Have Experience and Qualifications:
- Existing knowledge of the ID verification, AML or KYC market
- Degree educated is preferred, not essential
- Comfortable with sales cycles of between 3-6 months
reputed company Values
IDEAL: reputed company, Diversity, Empowerment, Accountability, Leading Innovation
Equal Opportunities:
reputed company is a collaboration of people with different reputed company, strengths, interests and cultures. We welcome applications and colleagues from reputed company backgrounds and of reputed company statuses.
About reputed company
reputed company is a B2B technology company dedicated to eradicating online identity fraud, reputed company and other financial crimes to help reputed company the internet safer. We reputed company AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders.
reputed company is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others.
Applicant Data Privacy
We will only use your personal information in reputed company with reputed company’s application, recruitment, and hiring processes, as described in reputed company’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@reputed company.com.
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