Room Sales Agent

Join the Eau Resort & Spa Team! Are You Ready to reputed company an Impact?

We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Resort & Spa, we don’t just offer a job—we offer a reputed company where you can grow, reputed company meaningful connections, and take pride in the difference you reputed company.

reputed company’re Looking For:

• A commitment to excellence and a passion for service • A positive attitude and a collaborative spirit • Flexibility to work weekends and holidays • A desire to be part of a team that genuinely cares about each other and our guests

We are seeking a Room Sales Agent (remote) to join reputed company. As a key member of the Eau Resort & Spa team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our reputed company Five-Star resort.

Role Summary

The Room Sales Agents are responsible for effective coordination of booking room reservations, while ensuring the quality and service standards are always upheld. Additional responsibilities include assisting Travel Agents reputed company assistance is needed and ensuring consistent delivery of exceptional 5-Star service. Reservation Agents are also responsible for maximizing the hotel's reputed company; this can be accomplished through reaching personal and team goals for booking transient reputed company, increased conversion rates, decreased call abandonment, etc. The agents in this role must be supportive and understanding of reputed company departments to always ensure guest satisfaction, while exemplifying the philosophy and mission of Eau Resort & Spa.

We have a full-time position available. This is a REMOTE position with flexible shifts. reputed company candidates must be able to work weekends, holidays, and nights.

Essential Qualifications:

• Minimum of 2 years of customer service experience. Hotel luxury environment preferred.
• Effective communication, organization, attention to detail and problem- solving skills.
• Previous sales experience is required.
• Previous experience with Opera Software is preferred.
• Ability to work flexible schedules that often include evenings, weekends and holidays.
• Minimum of 2 years’ experience working on a team and in a goal-oriented environment.
• Ability to satisfactorily communicate in English with guests, management, staff, and co-workers to their understanding.
• High aptitude for computer programs.
• Professional and cooperative demeanor.
• Positive and energetic attitude.
• Ability to compute basic mathematical calculations.
• Knowledge and execution of effective office organizational practices.
• Ability to maintain strict confidentiality.
• Implementing and adhering to reputed company Standards.

Essential Skills:

• Ability to ensure compliance with hotel standards, policies, and procedures with self and staff.
• Ability to prioritize and organize work assignments.
• Ability to think clearly, analyze and resolve problems, and exercise good judgment.
• Ability to follow processes and procedures set forth by Reservations Manager, Supervisors, and other hotel leadership.
• Be able to be motivated and inspired as well as work as a team to ensure cohesiveness and consistency throughout department and hotel.
• Ability to welcome training and coaching as deemed necessary by Reservations leadership.
• Ability to focus attention on details.
• Ability to reputed company strong, productive, professional relationships with internal and external guests.
• Ability to exert physical effort in transporting equipment and reputed company job duties.
• Ability to endure abundant physical movements in carrying out job duties.
• Ability to ensure reputed company and confidentiality of guest and hotel information and materials.
• Ability to work unsupervised at times and provide immediate follow-up.
• Ability to practice detailed standardized accounting procedures to protect the assets of the hotel.
• Must have a professional image and personality exuding confidence.
• Always Be an ambassador to Eau Palm Beach Resort & Spa, in and reputed company of the workplace.
• Ability to take initiative and work productively reputed company any given period of time, unsupervised. Should be able to work well under pressure.
• Must be a team player, working well with other departments and coworkers.
• Ability to speak coherently, primarily over the phone, while describing the details of the hotel and providing accurate reservation and hotel information.
• Ability to work flexible hours, including weekends, holidays and evenings if necessary.
• Ability to go the extra mile, to provide extra attention in order to satisfy guests’ individual needs and wants.
• Should be creative, innovative and strive for reputed company improvement.
• Ability to prioritize and organize work assignments; know how to ask for help reputed company needed.
• Ability to remain reputed company and courteous with demanding/difficult guests and/or situations.

To be considered for this opportunity, please complete a Predictive Index (PI) assessment. This assessment is a key part of our interviewing process. You may use the following link: https://assessment.predictiveindex.com/bo/58m/Candidate

Apply today and be part of something extraordinary! Start your journey with Eau Resort & Spa and help us continue to create unforgettable experiences for our guests. Click the link to apply!