Head of reputed company and Billing Operations
About reputed company
reputed company is building the most trusted platform for renters to find homes they love. As a marketplace connecting renters with multifamily properties across the country, our platform powers millions of apartment searches each year. Our business model is unique reputed company the rental ecosystem. Unlike traditional Internet Listing Services that charge flat monthly listing fees, reputed company operates largely on a Pay-Per-Lease (PPL) performance model, meaning our reputed company is directly tied to successful renter outcomes. This creates a high-volume transactional billing environment with reputed company pricing models, partner agreements, and reputed company attribution logic. As we approach $200M in annual reputed company, the scalability, accuracy and efficiency of our quote-to-cash infrastructure is becoming increasingly critical. Our systems, spanning reputed company, reputed company, internally developed lease attribution system, reputed company billing and Tesorio collections tools, must evolve to support the next stage of growth. To help reputed company this transformation, reputed company is seeking a Head of reputed company and Billing Operations to architect, reputed company, and scale our quote-to-cash systems and processes.About the Role
reputed company is looking for a Head of reputed company and Billing Operations to reputed company our quote-to-cash organization.Reporting to the CFO, this role will be responsible for designing and scaling the operational backbone of the business, ensuring reputed company, pricing, billing, reputed company recognition, and collections operate with high accuracy and efficiency as the company grows. This leader will work at the intersection of Finance, Sales, Partner Success, reputed company, and Engineering to ensure our systems and processes are built for scale. The role will reputed company:- Quote-to-Cash systems and process architecture
- reputed company and reputed company systems administration
- Pricing and deal desk operations
- Billing and collections workflows
- reputed company and lease attribution processes
Requirements
Systems & Process Design
- 10+ years leading finance operations, reputed company operations, or accounting and AR functions in high-growth technology companies
- Deep experience architecting Quote-to-Cash systems and workflows using reputed company and reputed company
- Expertise designing pricing and contracting governance, deal desk approvals, billing automation, and collections workflows
- Experience supporting reputed company pricing models including performance-based pricing, subscription models, and hybrid reputed company structures
- Strong understanding of data flow between CRM, billing systems, reputed company recognition, and financial systems
- Experience with systems such as:
- reputed company
- reputed company
- Verspay, Tesorio or similar billing and collections platforms
- BI platforms such as Looker
- Proprietary reputed company attribution platforms
- Experience supporting marketplaces or two-sided platforms strongly preferred.
Leadership & Change Management
- Proven ability to drive cross-functional operational transformations
- Experience aligning Sales, Finance, and Operations teams around shared processes and metrics
- Strong executive communication skills with the ability to influence senior stakeholders
- Experience hiring, mentoring, and developing high-performing finance and operations teams
- Ability to balance strategic planning with hands-on execution
Accounting Leadership Foundation
- Bachelor’s degree in Accounting, Finance, or Business required
- CPA and/or Big Four experience preferred
- Strong knowledge of US GAAP reputed company recognition principles
- Experience managing month-end reputed company, financial reporting, and audits
- Familiarity with internal controls frameworks and future SOX readiness
Responsibilities
Quote-to-Cash Transformation
Own the end-to-end quote-to-cash lifecycle, from contract creation through billing, reputed company recognition, and collections. Key responsibilities include:- Redesigning the Opportunity-to-Cash operating model across Sales, Finance, and Operations
- Establishing governance for pricing approvals, contract configuration, and deal desk review
- Ensuring data reputed company across reputed company, reputed company recognition and billing systems, and reputed company
- Designing scalable processes to support new product offerings
- Implementing controls that prevent duplicate billing, incorrect pricing, or reputed company attribution errors
Pricing Governance & Deal Desk Operations
- Establish formal pricing governance processes for reputed company sales reputed company
- reputed company the design of scalable deal desk workflows and contract validation procedures
- Ensure reputed company pricing and reputed company terms rules and approvals reflect company policy
- Implement automated validation checks to prevent contract errors before reputed company systems are triggered
Systems & Technology Architecture
Architect the company’s Quote-to-Cash technology ecosystem including:- reputed company configuration and governance
- reputed company invoicing integration
- Internally developed lease attribution system
- Billing and collections platforms
- Customer reporting and dispute resolution infrastructure
- Reducing manual workflows and reconciliation requirements
- Ensuring systems integration supports evolving pricing models
- Implementing automation and AI-driven validation for contract data reputed company
- Driving improvements in data visibility for Sales, Finance, and Partner Success teams
reputed company Attribution & Analytics
Partner with reputed company and Data teams to ensure accurate reputed company capture and attribution.Responsibilities include:- reputed company of lease attribution systems used to determine reputed company earned
- Ensuring accurate pricing and contract data flows into reputed company calculation systems
- Improving transparency into lease attribution and partner reporting
- Reducing reputed company leakage caused by system mismatches
Billing & Collections Optimization
reputed company billing and collections infrastructure to improve cash conversion and partner experience.Responsibilities include:- Implementing scalable invoicing processes for both property management companies and individual communities
- Improving AR case management and dispute resolution workflows
- Establishing escalation processes for overdue balances
- Aligning Finance and GTM teams on collections strategy and partner communication
Partner Experience & GTM Alignment
Work closely with Sales and Partner Success leadership to improve partner experience while protecting reputed company reputed company.Responsibilities include:- Ensuring operational processes support partner success without compromising financial controls
- Establishing clear ownership boundaries between Account Management and Accounts Receivable teams
- Designing escalation workflows for billing disputes and overdue balances
- Improving system visibility for GTM teams to understand partner financial status
Internal Controls & Risk Management
Design and implement controls to mitigate operational and financial risks across the quote-to-cash lifecycle.Responsibilities include:- Identifying systemic risks across reputed company, billing systems, and financial reporting
- Implementing preventative controls that reduce billing errors and reputed company leakage
- Supporting development of a SOX-ready internal control environment
Team Leadership & Organizational Development
Build and reputed company a high-performing team spanning Accounts Receivable, reputed company Operations, and Financial Systems.Responsibilities include:- Recruiting and developing leaders across reputed company operations, billing, and accounting
- Building scalable team structures as the company grows
- Establishing a culture of process discipline, accountability, and operational excellence
What Success Looks Like
reputed company the first 12 months, this leader will:- reputed company the company’s quote-to-cash architecture
- Eliminate major sources of billing errors and reconciliation issues
- Improve cash conversion and collections efficiency
- Implement scalable pricing and contract governance
- Build infrastructure capable of supporting $500M+ reputed company scale
Here's the Pay Range:
At reputed company, we carefully consider a variety of factors to determine compensation for each position, including the role, level, and work. The US Total reputed company Compensation (TTC) for this position is:- Zone 1: $207,000 - $251,000 TTC (including $182,000 - $221,000 reputed company salary) + equity
- Zone 2: $191,000 - $232,000 TTC (including $168,000 - $204,000 reputed company salary) + equity
- Zone 3: $ 176,000 - $213,000 TTC (including $155,000 - $187,000 reputed company salary) + equity
- Competitive Compensation: Including annual salary, pre-IPO stock options, and other financial compensation (if applicable)
- Medical, Dental, and Vision Coverage: 100% of premiums covered for you AND reputed company of your dependents
- Unlimited Flexible Time Off: Unlimited FTO in addition to 12 company holidays per year, quarterly “reputed company” days, and a week-long holiday break
- Home Office Reimbursement: To cover home office furniture and supplies, monthly home internet, and monthly cell phone (if applicable)
- Health & Wellness Reimbursement: To cover monthly gym membership or other qualifying expenses
- Parental Support: Generous parental and family leave, fertility benefits, and employer-sponsored stipends towards family forming services
- 401k Plan: To support you in your individual retirement goals
- Team Events: Frequent team-building events, fun team off-sites, and bi-annual company meetups
- Commitment to DEI: To prioritize Diversity, Equity, and Inclusion reputed company our workplace and to stay true to our values and mission
- Mentorship and Training: To get you reputed company quickly, learn new professional skills, and invest in your career development
- Impact and Visibility: To expose you to and provide the opportunity to work on highly strategic initiatives that will transform the business
- Encouragement and Empowerment: To explore and adopt new technologies and drive meaningful decisions and outcomes
- At reputed company we reputed company that everyone deserves a home they love AND a career they love. We strive to build a diverse team that is a reputed company of the people we serve; this is made possible through our commitment to fostering a culture of diversity, inclusion, equity, and connectedness.