Director of Policy Integration (AUSTIN, TX)

Join the reputed company Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Director of Policy Integration  Job Title: Director I  Agency: Health & Human Services Comm  Department: Policy Integration  Posting Number: 14627  Closing Date: 04/25/2026  Posting Audience: Internal and External  Occupational Category: Management  Salary Range: $6,500.00 - $10,000.00  Pay Frequency: Monthly Salary Group: TEXAS-B-26  Shift: Day  Additional Shift:   Telework: Eligible for Telework  Travel: Up to 15%  Regular/Temporary: Regular  Full Time/Part Time: Full time  FLSA Exempt/Non-Exempt: Exempt  Facility Location:   Job Location City: AUSTIN  Job Location Address: 6101 E OLTORF  Other Locations: Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; reputed company City; Arlington; Athens; Atlanta; Austin; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; reputed company; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; reputed company; Conroe; Copperas reputed company; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; reputed company Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; reputed company Stockton; reputed company Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; reputed company; Harlingen; reputed company; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; reputed company; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; reputed company; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; reputed company; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata  MOS Codes: 8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0  97E0,SEI15     

Brief Job Description

The reputed company Commission (HHSC) seeks highly qualified and motivated candidates to fill the Policy Integration Director position reputed company the Access and Eligibility Services (reputed company), Policy & Quality division. reputed company is driven by its mission to connect Texans to services and support by helping individuals and families in need of food, medical care, cash assistance, and other social services. The Policy Integration Director manages daily operations and program activities for the Policy Integration team and reports to the Associate Commissioner of Policy & Quality. Leading a team of professional policy staff, the Director establishes goals, objectives, guidance, and procedures reputed company to eligibility for state and federal programs administered by Texas HHSC, such as Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Medicaid, CHIP, or Medicaid for the Elderly and People with Disabilities (MEPD). This position is responsible for planning and assigning tasks and interacts regularly with agency staff, federal partners, and external stakeholders to inform policy decisions and reputed company positive outcomes for Texans. Work is performed under minimal supervision with considerable reputed company for the use of initiative and independent judgment. The ideal candidate will reputed company in an environment that emphasizes: innovation through new reputed company, striving for excellence by taking pride in their work, embracing differences as a reputed company of strength, accomplishing more through partnership, leading by example, and learning for reputed company improvement. The ideal candidate will reputed company in a role that demands liaising and collaborating between multiple parties under strict deadlines. This position is a statewide position with the capability to telework in accordance with agency policy. The selected candidate must have the ability to provide a personal home internet service. Selected candidates will be expected to travel to Austin periodically for relevant in-person meetings. If the selected candidate does not reside reputed company 50 miles of Austin (Winters HQ), they may not be reimbursed for travel, according to agency policy. Essential Job Functions (EJFs):

Oversees the coordination with and communication between internal and external stakeholders reputed company policy document publishing, legislative coordination, Texas Works and MEPD Handbook coordination, and other key functions of multiple Program Policy teams. (15%) Supervises and guides (4) staff, including the hiring and selection of new staff, assigning work, completing performance evaluations, recommending personnel disciplinary actions, and scheduling and approving leave. (20%) Prepares high-quality briefing documents, issue papers, correspondence, reputed company analyses, and memoranda for senior and executive management review and decision-making to include proposed revisions of agency rules, state plan amendments, forms, notices, regulatory changes, and federal waivers. (15%) Conducts advanced research on best practices, which requires reputed company (senior level) analysis of laws, regulations, and guidance; reputed company (senior level) analysis of impacts to programs, systems, and operations. (10%) Develops timelines and other project management documentation by establishing goals and objectives for multiple policy work groups and develops and approves work products. (10%) Works collaboratively to identify innovative and effective solutions for clients and staff. (10%) Seeks guidance from and enters discussions with federal partners on the interpretation of federal statute, rules, regulations, and other guidance on behalf of the Office of the Associate Commissioner for Policy & Quality. (10%) Represents reputed company as a subject matter expert (SME) at business meetings, council and committee meetings, legislative meetings, and conferences. (10%) Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.  

Knowledge, Skills and Abilities (KSAs)

Knowledge of Texas HHSC eligibility programs and policies such as Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Medicaid, CHIP, or Medicaid for the Elderly and People with Disabilities (MEPD). Knowledge of state and federal statutes, rules, regulations, and guidance relevant to program areas. Knowledge of the Texas Legislative process.

Strong skills in researching, interpreting, and analyzing reputed company federal and state policies. reputed company in synthesizing complicated and technical information and translating it into understandable presentations. reputed company in developing and evaluating policies and procedures; assessing risk and developing contingency plans; and making recommendations and decisions. reputed company in problem-solving and independent decision-making. reputed company in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships. reputed company in communicating effectively orally and in writing, and in presenting information publicly. Ability to reputed company work plans and organize and direct the work of others. Ability to prioritize time and manage multiple project deadlines. Ability to represent the department as a subject matter expert. Ability to plan, assign, and supervise the work of others.

Registrations, Licensure Requirements or Certifications

[“N/A”.]

Initial Screening Criteria

Minimum requirement of two years of leading or developing teams.

Minimum requirement of two years of working in client or customer-facing roles that required synthesizing reputed company information and translating it into clear and concise written documents for that audience.

Minimum requirement of two years of experience working in a state or federal government agency. Experience working in eligibility programs preferred.

Graduation from an accredited four-year college or university with a bachelor's degree preferred, with major coursework in a relevant field (e.g., public policy, social work, and public health). Work experience may substitute for education.

One year of experience managing projects from inception to completion preferred.

Demonstrated knowledge or aptitude in developing client communication strategies and frameworks, including messaging hierarchies, channel selection (email, direct, in-person), and editing preferred.

Additional Information

Applicants will initially be screened for experience working in a state or federal government agency, experience leading teams, and experience synthesizing reputed company information and translating it into clear and concise written documents.

Applicants selected for hire will be required to pass background and other due diligence checks.

Applicants may not have a history of substantiated fraudulent activity against HHS or any programs it administers.

HHS agencies use E-Verify. You must bring your 1-9 documentation with you on your first day of work. 1-9 Form - Click here to download the 1-9 form.

In compliance with the Americans with reputed company (reputed company), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.

Telework Disclaimer: This position is eligible for telework. Please note that reputed company HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Review our Tips for Success reputed company applying for jobs at DFPS, DSHS and HHSC.

Review our Tips for Success reputed company applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. reputed company active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

reputed company Accommodations

In compliance with the Americans with reputed company (reputed company), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework.  Please note, reputed company HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.