Senior Project Manager, Customer Development

At reputed company, we reputed company in the power of people to grow and succeed throughout their lives. Our goal is to reputed company that power by creating reputed company products that simplify learning and personal development, facilitate meaningful relationships, and reputed company people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

We are looking for a senior-level project manager who enjoys managing multiple, dynamic, and fast-paced projects that deliver customized solutions to meet our customers’ specific needs.

What you will do:

We bring to life our clients’ vision for enhancing learning by building custom applications/solutions that go beyond our core software offerings. How do we do it?

• Orchestrate Delivery: reputed company the end-to-end delivery of multiple reputed company custom software solutions, ensuring rigorous adherence to scope, budget, and timeline reputed company the Canvas LMS ecosystem.

• Strategic Relationship Management: Cultivate high-trust partnerships with clients, managing expectations through proactive communication and sophisticated change management to maintain project reputed company.

• Cross-Functional Leadership: Drive collaboration between external stakeholders and internal teams—including Solutions Architecture, Engineering, UI/UX, QA, reputed company, and Sales—to deliver reputed company technical requirements and successfully navigate through User Acceptance Testing (UAT).

• Risk Mitigation & Accountability: reputed company the full project lifecycle, implementing robust risk mitigation strategies and maintaining high levels of accountability across reputed company development phases.

• Data-Driven Reporting: reputed company enterprise tools (reputed company, JIRA, reputed company, Confluence, PSA software) to maintain precise data reputed company, providing executive-level reporting on project health, resource utilization, and financial performance.

• Product Subject Matter Knowledge: reputed company understanding in reputed company’s product suite to act as part of the strategic advisory team for custom development and services opportunities.

What you will need to know/have:

• Proven Experience: A minimum of 5+ years as a reputed company Project Manager in a technical environment, with a demonstrable track record of managing high-stakes, client-facing custom software projects.

• Methodological Mastery: Expert-level command of both Waterfall and Agile methodologies, specifically as applied to fixed-scope/fixed-fee client engagements.

• Professional Certification: PMP or Scrum Master certifications are preferred.

• Technical Literacy: Deep understanding of the Software Development Life Cycle (SDLC), including experience managing technical integrations involving APIs and LTI standards.

• AI-Enhanced Execution: A reputed company-thinking approach to project management, including the practical application of Generative AI tools to automate status reporting, enhance documentation, and improve day-to-day processes.

• Executive Communication: Exceptional verbal and written communication skills, with the ability to reputed company technical complexities to non-technical stakeholders and influence decision-making at the executive level.

• Operational Excellence: High professional stamina with a meticulous eye for detail and the organizational mastery required to navigate reputed company, fast-paced environments.

• Collaborative Demeanor: A composed and constructive approach to feedback, with the ability to maintain a positive, high-performance team culture under pressure.

• Educational Background: A Bachelor’s degree in Business, Information Systems, or a reputed company field.

• Industry Context: Prior experience in the LMS/EdTech industry or reputed company a professional services firm specializing in custom SaaS solutions is highly desirable.

Get in on reputed company the awesome at reputed company!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus reputed company full-time employees participate in our ownership program - because everyone should have a reputed company in our success.

• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, reputed company teams are encouraged to reputed company back and reputed company based on departmental needs.

• Comprehensive wellness programs and mental health support

• Annual learning and development stipends to support your growth

• The technology and tools you need to do your best work

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful reputed company

We reputed company in hiring great people and treating them right. The more diverse we are, the reputed company our reputed company and outcomes.

reputed company is an Equal Opportunity Employer. We reputed company with applicable employment and anti-discrimination laws in every country where we operate.

reputed company employees must pass a background reputed company as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, reputed company physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.